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Shangri La Hotel Hangzhou

No.78 Beishan Road, Xihu Distric, Hangzhou 310007 China
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Finding an ideal luxury hotel in Hangzhou does not have to be difficult. Welcome to Shangri La Hotel Hangzhou, a nice option for travellers like you. Given the close proximity to Hefang Street (3.9 km), guests of Shangri La Hotel Hangzhou can easily experience one of Hangzhou's most popular landmarks. Guest rooms include many amenities such as a flat screen TV and a minibar. The property boasts a pool and a restaurant, to help make your stay more enjoyable. If you are driving, free parking is available, and while at Shangri La Hotel Hangzhou, guests can go online with free wifi. Hangzhou has plenty of cafes. So when you’re here, be sure to check out popular spots like Starbucks (XiHu TianDi), Bei Fei Coffee (QingNian Road), and Momo Cafe, which are serving up some great dishes. Hangzhou also is known for some great gardens, including Longjing tea fields, Hangzhou Botanical Garden, and Guo's Garden, which are not too far from Shangri La Hotel Hangzhou. Shangri La Hotel Hangzhou looks forward to welcoming you on your visit to Hangzhou.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Minibar
Good to know
HOTEL STYLE
Mountain View
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Reviews (896)
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342 results
Traveller rating
100
103
74
42
23
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1 - 5 of 342 reviews
Reviewed 1 week ago via mobile

Our stay at the Hangzhou Shangri-La Hotel was most enjoyable, in particular Joe who did his utmost in making our stay at Shangri-La most enjoyable! He did his best within Guest Services, arranging transport for us to the bus station when we very very pressed...More

Date of stay: November 2018
Thank mishfaceu
Response from Travel812740, 公关经理 at Shangri La Hotel HangzhouResponded 1 week ago

Dear Guest, Thank you for choosing Shangri-la Hotel HangZhou and taking the time to share your feedback with us here. We are delighted to learn of your positive experience at the hotel, and look forward to welcoming you back again very soon.

Reviewed 2 weeks ago via mobile

They have an exotic bird in the lobby in a small cage which was sad to see. Sometimes it made nice sounds but often it made such loud shreiking sounds that it would hurt my ears. I hope they treat their birds better. I don't...More

Date of stay: November 2018
Thank matt_greenberg4
Response from Travel812740, 公关经理 at Shangri La Hotel HangzhouResponded 1 week ago

Dear guest, Greetings from Shangri-La Hotel, Hangzhou! Thank you for staying with us and sharing your feedback. Please rest assure that we will take immediate actions to improve the service and facilities. We look forward to serving you again.

Reviewed 4 weeks ago

The hotel charged 10% service fee autamaticly The staff ware not willing to help load my luggages to the door. The staff didnt even want to answer my questions when I asked for direction to local resturant. I had to aske the direction many times...More

Date of stay: October 2018
1  Thank amyzhao2000
Reviewed 11 November 2018 via mobile

This hotel is located in idyllic scenery, within walking distance of the heavenly west lake it also boasts a lot of good restautants cafes and shops within a few minutes walk not to mention unbelievably gorgeous scenery. The staff are friendly and the food is...More

Date of stay: November 2018
Thank octavian_8
Response from Travel812740, 公关经理 at Shangri La Hotel HangzhouResponded 5 weeks ago

Dear Guest, Thank you for choosing Shangri-La Hotel, Hangzhou and for sharing your comments on your recent stay with us. We are delighted to know you had a pleasant stay with us. Your recognition is a great motivator for us to continue to provide our...More

Reviewed 7 November 2018

Cons: I will say the front desk person, Snow Qiu, needs to be retrained in customer service. I needed a simple translation and was shewed me to the bellhop instead. Exceptionally rude as well as was rude to me during check-out. The hotel isn't as...More

Date of stay: November 2018
1  Thank J H
Response from Travel812740, 企业 at Shangri La Hotel HangzhouResponded 7 November 2018

Dear Guest, Thank you very much for taking the time to share your comments and valuable feedback following your recent stay at The Shangri-La hotel Hangzhou. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been...More

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Questions & Answers
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Room Tips
"Advise poeple , specially outside of China, NOT to stay at this place !! Rip -Off place"
amyzhao2000
4 weeks ago
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"6th floor view"
F2241GDjh
6 Nov 2018
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"Get a room with a view of the West Lake"
masterman2
9 Aug 2018
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"the hotel has gorgeous views of the West Lake. The hotel front office people are quite nice to try to..."
WandaL534
3 Jul 2018
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PRICE RANGE
US$103 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hangzhouhangzhou shangri la
LOCATION
ChinaZhejiangHangzhou
NUMBER OF ROOMS
382
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