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Shangri La Hotel Hangzhou

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Traveller (290)
Room & Suite (80)
Dining (16)
Overview
  • Excellent36%
  • Very good41%
  • Average15%
  • Poor6%
  • Terrible2%
Travellers talk about
“east wing”(32 reviews)
“horizon club”(15 reviews)
“classic hotel”(5 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Shangri La Hotel Hangzhou
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Hotel deals
Offers from Shangri La Hotel Hangzhou
Special Offer: Book Direct and Save
Hotel deals
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Reviews (851)
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311 - 315 of 326 reviews
Reviewed 24 May 2008

Beautiful hotel, great staff highly recommended no complaintsMore

Thank easternman
Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 11 April 2018

Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to...More

Reviewed 16 May 2008

If you want a sedate environment, fantastic views, a garden and to be distant from the city this is a great place to stay. The hotel has a good range of facilities, outdoor eating areas and very close to the lake for easy access to...More

Thank TechnoProf
Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 11 April 2018

Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to...More

Reviewed 15 May 2008

We stayed at this hotel as part of an extended tour of China. It is beautifully situated opposite the West Lake but also experiences traffic noise if, as happened to us, your balcony door on your lake view does not fit properly. After an attempt...More

1  Thank CJSNetwork
Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 11 April 2018

Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to...More

Reviewed 6 April 2008

I fled to the Shangri-La after two days at the Grand Metropark Hotel Hangzhou where I was attending a conference. I took a Leisure Villa Package. What a difference! At the Shangri-La I felt very relaxed and completely at home. The staff is genuinely friendly,...More

1  Thank Zwulf
Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 12 April 2018

Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to...More

Reviewed 31 December 2007

We very much enjoyed our stay at Shangri-La Hangzhou. The property is beautiful, has pretty views on the lake and is a 5mn drive from the city center so it gives an immediate sense of serenity. We just had to cross the street to walk...More

1  Thank heiranig
Response from 杭州香格里拉饭店, 总经理 at Shangri La Hotel HangzhouResponded 12 April 2018

Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$119 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Hangzhou
#39 Luxury Hotel in Hangzhou
#210 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Hangzhou
#39 Luxury Hotel in Hangzhou
#210 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (290)
Room & Suite (80)
Dining (16)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"the hotel has gorgeous views of the West Lake. The hotel front office people are quite nice to try to accede..."
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"Choose the Horizon club rooms - service here is much better if you do not speak much Mandarin."
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"Horizon Club rooms are quiet and elegant"
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"Lake facing room"
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