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Grand Metropark Hotel Hangzhou

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Traveller (97)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent17%
  • Very good59%
  • Average19%
  • Poor4%
  • Terrible1%
Travellers talk about
“stayed here”(9 reviews)
“west lake”(15 reviews)
“nice stay”(3 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (338)
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All reviewsstayed herewest lakenice staybit datedmin walkgreat hoteltaxis
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1 - 5 of 70 reviews
Reviewed 5 days ago

The title 'Grand' probably refers to the overall size of the hotel. The rooms were very small and the bathroom even smaller.It was one of those bathrooms where you must close the door to get inside.The shower was in the bath! The modern toilet had...More

Thank jcGoodbones
Response from Iris_Metropark, 经理 at Grand Metropark Hotel HangzhouResponded 2 days ago

Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially.We feel sorry for the experience that you have encountered.Our hotel has been in business 20 years.To make our hotel your best choice both in terms of hardware and services,...More

Reviewed 10 December 2017

Pros: great location- 10 min to the subway and less than 15 min walk to the West Lake park very good breakfast in a nice setting comfy bed helpful front desk staff especially Mr. Deng Cons: room a bit dated and bathroom could use an...More

Thank timbuk2Toronto
Reviewed 18 November 2017 via mobile

We live in China for 2.5 years and travel frequently, both budget and better hotels. Grand Metropol is a nice hotel with clean rooms. While the reception staff was friendly and helpfull, we must have caught the breakfast staff at their worst day. Our Chinese...More

Thank FabianKi
Reviewed 16 September 2017

This is a treat not to be missed when staying in this hotel. The staff are attentive and the treatment is so relaxing just what needed after working or sightseeing in the beautiful area around West Lake. Appointments not always needed even at weekends, opens...More

Thank nancynor2n
Reviewed 2 June 2017

Second visit to this hotel in 6 months, upgraded room fabulous bathroom. Staff very helpful in reception and concierge staff brilliant. Very near business district, many taxis,easy walking to West Lake which is so relaxing after hectic working schedule. Will be back in Seprember

1  Thank nancynor2n
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Most Booked Properties in Hangzhou
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About
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Tennis Court
Details
Price range
US$70 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Hangzhou
#20 Spa Hotel in Hangzhou
#50 Luxury Hotel in Hangzhou
#143 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$70 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Hangzhou
#20 Spa Hotel in Hangzhou
#50 Luxury Hotel in Hangzhou
#143 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (97)
Room & Suite (50)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Jia S
21 February 2018|
Answer
Response from nancynor2n | Reviewed this property |
I am sure that would be possible, I have done the same at Metropark in HongKong. The concierge staff in Hangzhou are always helpful as I regularly stay there Enjoy Hangzhou Nancy
1
Vote
Jia S
14 February 2018|
Answer
Response from Iris_Metropark | Property representative |
I'm sorry,we don't provide shuttle bus to railway station.I'd like to suggest you to take Hangzhou Metro Line 1 at Longxiangqiao Station which is nearby to get there.
0
Votes
Google Translation
luckybeerlady
15 October 2016|
AnswerShow all 3 answers
Response from Miknic21 | Reviewed this property |
Unsure as we were there one night ,but hotel offers laundry service at reasonable price.
1
Vote
Room Tips
"ask for smoke free . i heard that some rooms were re furbished"
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"Rooms at the top have the best views of this truly lovely city."
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"Higher floors give a slightly better view."
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"Don't expect to much"
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