We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express Hangzhou Grand Canal

View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn Express Hangzhou Grand Canal
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

109 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 31: English reviews
Start your review of Holiday Inn Express Hangzhou Grand Canal
 Click to rate
Manila, Philippines
Reviewed 16 October 2016 via mobile

The hotel is located in a good location. The check-in process was very quick. Service is ok. The breakfast is ok too. 90% Chinese food then 10% western. The only problem for this hotel is the name. This is not holiday inn. It is a Chinese hotel and not connected to holiday inn group at all.

Thank Henson C
Chennai (Madras), India
Reviewed 2 July 2015

A Very good hotel -Located in the heart of the city The rooms are very nice with excellent bed and pillows all staff are very good and there are staff in the reception who can speak./understand english well MINUS POINT - There is no restaurant to serve dinner /Lunch and even Snaks No restaurants are near by too

1Thank ARJUN0
Singapore, Singapore
Reviewed 14 April 2015 via mobile

The rooms are big but do note that you will have to loan the router from the front desk to get wifi access. There are only limited router hence depending on your luck you may not get any wifi. You may get funny name cards being slotted under your door.

Thank MrNicTan
Reviewed 5 November 2014 via mobile

Rooms are fine, slept like a log, mostly due to the whiskey consumed elsewhere. Breakfast wasn't to my taste, not really a restaurant. It's exactly what it says on the tin. Staff seem nice and have enough English to make checking in easy

Thank Derek Patrick B
Harry Y, IHG Social Listening Team at Holiday Inn Express Hangzhou Grand Canal, responded to this review

Dear Guest, Thank you for taking the time to post a review about our hotel, it is good to know that you appreciate our hotel's service. On the other hand, we are sorry for not being able to meet to your expectation and regret you were not satisfied with the hotel breakfast. Your comments are very important to us, as...

Reviewed 20 May 2014

If your on business and you would want to stay in a hotel that provides international standards of service then this IHG group hotel is for you. The TV has English channels. The room is definitely complete with the standard amenities including an excellent bed and pillows. The breakfast however does not provide much for westerners. The hotel is also...

Thank philip james r v
Harry Y, IHG Social Listening Team at Holiday Inn Express Hangzhou Grand Canal, responded to this review

Dear philip james r v, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience.Your encouraging review will help us constantly improve our services. We take our guest comments very seriously and always strive to provide comfortable and friendly...

Jakarta, Indonesia
Reviewed 19 April 2014 via mobile

I always looking for Holiday Inn Express first before looking other hotel. I have stayed in 3 different Holiday Inn Express in China, and some other HIE in Europe. But this HIE is different. I stayed in room 218, the view is not good, do not open your window. You will see some pipe and cable all over outside. Bathroom...

Thank handoko_h
Harry Y, IHG Social Listening Team at Holiday Inn Express Hangzhou Grand Canal, responded to this review

Dear handoko_h, Thank you very much for choosing the Holiday Inn Express Hangzhou Grand Canal and taking your time to share your feedback about the hotel .Please accept our sincere apology for any inconvenience caused. We are very sorry that you experienced inconvenience due to the window can not open. And if you have any problems, please feel free to...

Reviewed 16 April 2014 via mobile

Wanted to stay within the IHG group and we had a really low budget for the trip so this was definitely way below our budget. First room they gave me was the suite (which was what I booked) it smelled of something rotting in it. Switched to another room which didn't have a smell so I guess it's ok... Didn't...

Thank Blugynx
Harry Y, IHG Social Listening Team at Holiday Inn Express Hangzhou Grand Canal, responded to this review

Dear Blugynx, Thank you very much for choosing the Holiday Inn Express Hangzhou Grand Canal and taking your time to share your feedback about the hotel .We are always seeking feedback from our guests to understand what they value and what can be improved, so we are grateful for your comments and our problem will be improved in the coming...

Indore, Madhya Pradesh, India
Reviewed 10 March 2014

Pros: Staff was good and helpful. Breakfast was good, even for vegetarians. Cons: Location was poor, to get a taxi, you need to go to the next hotel, but it was still fine. room was small and had to keep the curtains closed as the view was boring and all we could see was the bridge and traffic. Toiletries were...

Thank parimal86
Tallinn, Estonia
Reviewed 28 January 2014

It is acceptable for one night, no more. Location is not the best, but real problem that even local people couldn't advise us where it is and taxi driver couldn't find this place (despite address was written in Chinese) I was asked non-smoking room, but I've got a room with strong smoke smell everywhere. The personnel very kindly changed my...

Thank Vladimir S
Reviewed 6 July 2013

Location is not very good, away from attractions, shops & restaurants, and right in front of the hotel is a highway which is about the same level of the 3rd floor. For your information, room with sofa bed are allocated on 3rd floor, either you deal with the noise or move to different type of room. The good thing with...

Thank xtnas99
Harry Y, Assistant Revenue Manager at Holiday Inn Express Hangzhou Grand Canal, responded to this review

Dear Guest, thank you for having chosen to stay with us on your previous visit. Your comment is of out utmost concern and is believed to help us improve our service standards. We would highly appreciate it if you can advise us what kind inconvenience you have experienced during your stay, in order for us to improve. We are looking...

55 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (47)
Room/Suite (16)
View from Room (2)
Bathroom (1)
Hotel & Grounds (2)
Other (26)

Management photos: Courtesy of the property manager

All Management Photos (8)
Room/Suite (3)
Dining (3)
Business Centre/Function Rooms (1)
Bathroom (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Hangzhou hotels
Huachen International Hotel
#38 of 2,366 in Hangzhou
296 reviews
Show Prices
Show Prices
Show Prices
Xiaoshan Downtown
New Century Hotel Xiaoshan
New Century Hotel Xiaoshan
#56 of 2,366 in Hangzhou
243 reviews
West Lake Golden Plaza Hotel
#68 of 2,366 in Hangzhou
286 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Express Hangzhou Grand Canal (no.329 Shangtang Road) centrally located at mid-north of Hangzhou is managed by InterContinental Hotels Group nearly 15 minutes drive to Westlake through overhead highway linking hotel to Westlake, city center and Hi-Tech development area. You can conveniently access Xiasha Economic Industrial Zone, Shanghai, Ningbo, and Nanjiang through Desheng express highway. ... more   less 

Additional Information about Holiday Inn Express Hangzhou Grand Canal

Address: No.329 Shangtang Road, Hangzhou 310020, China
Region: China > Zhejiang > Hangzhou
Price Range: RM185 - RM276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Hangzhou Grand Canal 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotwire, Cancelon, Priceline, TripOnline SA and Hotel.de so you can book your Holiday Inn Express Hangzhou Grand Canal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hangzhou Grand Canal Hotel Hangzhou
Hotel Style:
#127 Best Value Hotel in Hangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hangzhou Grand Canal staff and other travellers.
1 question
Ask a question
Questions? Get answers from Holiday Inn Express Hangzhou Grand Canal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are more spacious than the othes”
ARJUN0, 2 Jul 2015 | Read review
“top most possible.”
parimal86, 9 Mar 2014 | Read review
“They don't have non-smoking rooms.”
  • View from the room
Selimoff, 27 Jan 2014 | Read review
“Beware of rooms facing the highway”
collins_p, 20 Mar 2013 | Read review
“The double bedded room with the sleeper sofa was an unexpected plus with three travelers. The cab driver initially pulled up to the Crowne Plaza of which the two hotels share a parking lot so the finding it was a bit confusing as it is around the corner with the sign not visible for the cab driver. Being a Priority Club member gets you perks like half price laundry so be sure to sign up and ask.”
ConnieH299, 25 Feb 2013 | Read review
5 of 5
US$39* /night
View Deal
View all 7 deals
Prices are for 1 room, 2 adults
Change dates