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Merchant Marco Hotel

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Traveller (106)
Room & Suite (28)
Dining (8)
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Overview
  • Excellent30%
  • Very good51%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (259)
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28
32
14
9
2
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All reviewswest lakegarden hotelwithin walking distancevia ctripbottle waterexcellent hotelfour star hotelbuffet breakfastbooked this hotelmin walktrain stationperfect locationnice roomcomfortable bedmerchantschinataxi
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11 - 15 of 85 reviews
Reviewed 24 May 2017

We stayed here for 2 nights on our way to shanghai. Rooms were nicely decorated and clean. We had breakfast at hotel. The food choice was excellent and freshly cooked. Coffee were brewed instead in a hot pot. Enjoyable.

1  Thank Ahmoo
Reviewed 26 March 2017

This is a artfully decorated, clean hotel centrally located to West Lake. I was able to walk to the Lake within 5-10 minutes away and enjoy the lake festivities. The personnel at the lobby were very helpful especially when I needed to do some shopping...More

Thank kanoe
Reviewed 4 March 2017

The hotel comes with all the luxury you will ever need for a 4 stars hotel. The shower and bath facility is fantastic and the room is very clean. The location of this hotel is very close to West Lake which is ideal if you...More

Thank Cheungy123
Reviewed 7 January 2017

This is a hotel in a good location and with friendly staff. About 15 min walk to West Lake and many local eateries and shopping along the way. We totally didnt smell any cigarettes smell on our non smoking room. Buffet breakfast with great varieties...More

1  Thank NamasteNing
Reviewed 1 January 2017 via mobile

We booked this hotel 3 days before arrival via ctrip. Great pricing. Upon arrival, the check in was smooth. The lobby looked basic with efforts to put up some Christmas dress up. When we entered our room, we were completely wowed by the cleanliness and...More

Thank Sharon F
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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$64 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Hangzhou
#36 Luxury Hotel in Hangzhou
#186 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$64 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Hangzhou
#36 Luxury Hotel in Hangzhou
#186 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms
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Traveller (106)
Room & Suite (28)
Dining (8)
Questions & Answers
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Darren C
21 July 2015|
AnswerShow all 4 answers
Response from Cazali | Reviewed this property |
I don't think they do breakfast - but there were renovations going on in the bar (closed) when we were there (Feb 2015), so possibly that was temporary. There are two Starbucks close by, and we had wonderful dim sum in the... More
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Room Tips
"Stay on the higher floor, non smoking floor."
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"Ask for a room away from construction."
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"Higher the floor better the view"
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"make sure ask for quieter room"
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