We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Hangzhou

Save
Traveller (456)
Room & Suite (153)
Dining (24)
Nearby Hotels
See allSee all
Overview
  • Excellent52%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“lake view”(36 reviews)
“west lake”(213 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Hyatt Regency Hangzhou
Hotel deals
Offers from Hyatt Regency Hangzhou
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$200.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hangzhou hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "322c03a529f44aea8df2f061bc42a05d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":543325,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[125388500],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":7,"year":2018},"checkout":{"day":2,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":200,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"322c03a529f44aea8df2f061bc42a05d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":200,"lowestMetaPrice":200,"additionalPartner":false,"highestMetaPriceDisplay":200,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":200,"lowestMetaPrice":200,"highestMetaPriceDisplay":200,"hotelName":"Hyatt Regency Hangzhou","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMyMmMwM2E1MjlmNDRhZWE4ZGYyZjA2MWJjNDJhMDVkIiwiQUlLIjoiY2VkZmU4NTZhMmI1NDMzODk0NTZiMDlhMDdmOGVhZmYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/07/2018", "checkOut": "02/07/2018", "lowestPrice": "US$200", "hasDates": true, "hacComplete": true, "contentIdMappings": {"125388500":"Hyatt"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,005)
Filter reviews
509 results
Traveller rating
261
160
64
16
8
Traveller type
Time of year
LanguageEnglish
More languages
261
160
64
16
8
Show reviews that mention
All reviewslake viewchinese restaurantwest lakewater showexcellent locationclub floorshopping and restaurantsswimming pool isking roomrooms are comfortablestar hotelbreakfast buffet isbeautiful cityroom ratef btrain stationhotel restaurant
FilterEnglish
Updating list...
1 - 5 of 509 reviews
Reviewed 6 days ago via mobile

Hotel is clean and comfortable. Location of hotel is realy great! Near the lake so, you could enjoy with great lake view. At night the light performance was happened on the lake which need to be seen! And also if you wanna do shopping you...More

Thank blgkrdnz
Management response:Responded 4 days ago

Dear guest, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. We are delighted to read that you have enjoyed your stay with us, especially the good location for the West Lake view, as well as the...More

Hotel's Favourite
Reviewed 11 July 2017

Highly recommended, luxurious hotel right at West Lake in Hangzhou. Professional staff, extremely helpful and attentive. The swimming pool is beautiful as is the hotel itself. Clean and quiet, The views of West Lake are spectacular and the proximity to the lake is amazing. Close...More

4  Thank Mark_E01
Response from Hyatt Regency H, Public Relations Manager at Hyatt Regency HangzhouResponded 24 November 2017

Dear Mark, Warm greetings from Hyatt Regency Hangzhou! Thank you very much for taking the time to share with me your feedback from your recent stay with us. Your kind words of praise for our hotel and most notably for hotel view is greatly appreciated....More

Reviewed 2 weeks ago via mobile

Property surrounded by local and international shops with new n the old buildings. You will find lots of good popular dinning options within easy walking distance. West lake is just right in front of hotel and tour sightseeing shuttle are available for 40RMB per person...More

Thank OYL T
Management response:Responded 1 week ago

Dear Guest, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. Thanks for your Long-term favorite of our hotel, it’s our honor to have valued guest like you. We are delighted to read that you have enjoyed...More

Reviewed 2 weeks ago via mobile

It is a great hotel in front of west lake.. And convenient to travel to the most key sites. There are so many nice shops around. We had a great time for one night in hangzhou. However, FO agent Mr. Zhang was not that friendly...More

Thank Connie Y
Management response:Responded 2 weeks ago

Dear Guest, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. We are terribly sorry that your stay with us wasn't as pleasant as we wish it should be. We have reviewed your comments with our FO...More

Reviewed 3 weeks ago via mobile

I've been staying at Hangzhou Regency Hangzhou for more than 10 years now. Location is absolutely perfect, right in from XIHU and very close to commercial and scenery areas. However, the hotel needs an urgent renovation as it is getting one or two step behind...More

Thank Javier R
Management response:Responded 3 weeks ago

Dear Guest, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. Thanks for your Long-term favorite of our hotel, it’s our honor to have valued guest like you. We are delighted to read that you have enjoyed...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$211 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hangzhou
#6 Romantic Hotel in Hangzhou
#8 Business Hotel in Hangzhou
#11 Spa Hotel in Hangzhou
#23 Luxury Hotel in Hangzhou
#221 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$211 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hangzhou
#6 Romantic Hotel in Hangzhou
#8 Business Hotel in Hangzhou
#11 Spa Hotel in Hangzhou
#23 Luxury Hotel in Hangzhou
#221 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (456)
Room & Suite (153)
Dining (24)
Pool & Beach (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Get quick answers from Hyatt Regency Hangzhou staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Its worth paying for a lake view"
Read review
"Ask for room face westlake"
Read review
"We had a 7th floor room, no lake view but it has a open vista looking down on the rooftops of traditional..."
Read review
"need to request for a lkae View room which may not be fufilled"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing