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West Lake State Guesthouse

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111 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Singapore
Reviewed 14 May 2016

very good place for relax, very peaceful, the guest room faces the lake,the view is breathtaking, the food is very local,room is clean and spacious.i do not know why the hotel is labeled itself "house"? the hotel is very big like a garden,in Euro the hotel a little bit likes castle for royalty.it is really more than house!

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Helpful?
Thank louisjmj
西湖国宾馆, 客户关系经理 at West Lake State Guesthouse, responded to this review

Dear guest:thank you for choosing our hotel as your destination.We are looking forward to seeing you again,and sincerely welcome you back after September for new garden will be opened.

New York City, New York
Reviewed 6 May 2016

Chinese style hotel with traditional design and decoration. It is a so peaceful hotel that you will lost yourself in such a clousy and busy city to find your real self inside your heart.Actually,taking a seat in tea house or jogging around the lake in hotel is a perfect expenrice in hang zhou. Recommended! Anyway, the service is good, the...

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Thank 66,504,701
西湖国宾馆, 客户关系经理 at West Lake State Guesthouse, responded to this review

Dear guest:thank you for choosing West lake State Guesthouse as your destination! Also, thank you very much for your good comments. The hotel itself is trying best for being a name card of Hangzhou and to be a high-end and luxury hotel brand of China. Part of the hotel is now under construction and will reopen in September. We are...

Hong Kong, China
Reviewed 2 May 2016

The Guesthouse site was very large to the western side of West Lake. Currently eight separate villas were spreading over with beautiful scenic landscaped spots around. Renovations were going on at present to pave way for the anticipated rising numbers of visitors for the forthcoming G20 function to be held in September this year. Although the rooms in some of...

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Helpful?
Thank YTCHENG
西湖国宾馆, Public Relations Manager at West Lake State Guesthouse, responded to this review

Respected guest:thank you for choosing our hotel as your destination and also thank you very much for giving us your praises and comments. Just as you mentioned, the hotel is not just a guesthouse, it is a name card of West Lake, and we are doing our best to make the hotel a best place for guest to have a...

Taizhou, China
Reviewed 21 April 2016

best location, breathtaking lake view and ver lovely service! it is the best hotel i ever stayed! recommadation: the ziwei restaurant in villa 7 is a vert good place to tast the local dishes, the lakeside teahouse is very special

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Thank 17,539,800
西湖国宾馆, 客户关系经理 at West Lake State Guesthouse, responded to this review

Respected guest:thank you for choosing our hotel as your destination. West Lake State Guesthosue is located on the west of Hangzhou and laid just by the side of west lake.Thank you very much for giving us your good comments and we will keep on doing our best to build a more peaceful and luxury hotel. We are looking forward to...

Hamilton, Canada
Reviewed 4 June 2015

*Disclaimer, this is a review for the hotel restaurant (Zi Wei Restaurant), not the hotel rooms. Dining at the guesthouse is an utter privilege. Though, whether staying or eating, I recommend taking a taxi in. The armed guards would like you to stay a certain distance back, and it's hard yelling across several meters that you're here for food and...

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1Thank SisiGee
Reviewed 28 December 2014 via mobile

This is our fifth, and worst, five-star hotel that we stayed at in our five-city China trip. No doubt, the grounds of the hotel are the most beautiful and best maintained, and the location couldn't be better with a prime view of the beautiful west lake. This state-run former Mao resident turned hotel, however, has an unhelpful and unfriendly staff...

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3Thank artzero
Tallahassee, Florida
Reviewed 26 November 2014

It was the best place we stayed at all trip! The grounds are stunning. It's a great example of a high end Chinese hotel. Different types of rooms are housed in different buildings and the buildings spread across the grounds. We got up early to walk the grounds and caught the sunrise coming up over the Leifeng Pagoda! The location...

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Thank C C
New York City, New York
Reviewed 17 November 2014

Don't get me wrong..... I consider Hangzhou to be safe city...but whee else can a tourist stay in Hangzhou where they have armed Chinese guard protecting you. I chose to stay at the Xihu State Guest house primarily for the historic nature of the place...it supposedly was Mao's favorite retreat.... And the location right on the West Lake is perhaps...

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2Thank SwissPinkPanther
Reviewed 13 October 2014

You won’t be regretful after living in Xihu State Guesthouse for a night. The surrounding of the hotel is absolutely beautiful since it’s near West Lake. My husband and I ordered a lake view room. I have enjoyed appreciating West Lake in a quiet environment instead of in a crowded one. The safe guard is supreme since there are armed...

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1Thank HangzhouTourism
Reviewed 1 October 2014 via mobile

I stayed at the room in building 6. I think it is the worst location in this hotel. I asked the better view but the receptionist said no rooms are available. This hotel has nice Garden. But if you can't enjoy the garden or lake view in your room, it is not worth to pay for pricey room. Room was...

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Thank Enjoytripp

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The hotel was once an old abbey, and has a history over 100 years. It covers an area of 360,000㎡, backed by mountains, surrounded by West Lake, away from the noisy city, it is a resort like paradise. The hotel boasts its Chinese garden and architecture, it is known as “the most famous garden of West Lake”. Luxury hotel rooms, fine food and wine, perfect conference facilities, private music hall and theater, very local characterized lakeside teahouse, luxury yachts and boats, and lawn yoga, all these will let you enjoy a slow life in the world heritage area. ... more   less 

Additional Information about West Lake State Guesthouse

Address: No.18 Yanggong Causeway, Xihu District, Hangzhou 310007, China
Region: China > Zhejiang > Hangzhou
Price Range: RM841 - RM1,121 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — West Lake State Guesthouse 4.5*
Number of rooms: 232
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Also Known As:
Xihu State Guesthouse Hotel Hangzhou
Xihu State Hotel
Hotel Style:
#20 Spa Hotel in Hangzhou
#53 Luxury Hotel in Hangzhou
#60 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from West Lake State Guesthouse staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms having lakeside views”
 of 5 bubbles YTCHENG, 1 May 2016 | Read review
“Check to see if the newly renovated building is available...not sure if it is served for government officials or if the public has access to the rooms their.”
 of 5 bubbles SwissPinkPanther, 17 Nov 2014 | Read review
“worth the extra for a view room, I wish I had done this after seeing how stunning the grounds are.”
 of 5 bubbles 528williamd, 22 Mar 2014 | Read review
“Pay a little extra for the VIP rooms. Great location near the lake and the view from your room is picturesque.”
 of 5 bubbles Swiftler, 19 Feb 2014 | Read review
“You could ask for a Lake View - not sure of the premium and I have read comments about humidity.”
 of 5 bubbles Geoff3881, 19 Dec 2013 | Read review
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