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Hotel Monterey Edelhof Sapporo

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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
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Hotel Monterey Edelhof Sapporo
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646 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Reviewed yesterday NEWvia mobile

The location is okay. Walking distance to JR Sapporo Station. You can access to New Chitose Airport or Shin Chitose Airport but going out to the left side of the hotel, toward the next hotel, ANA hotel, juat in front there you will see a bus stop. You can get airport bus there at 1030 Yen. Room was greatly clean...

Thank AlbertSeah
Reviewed 5 weeks ago via mobile

This is an easy walk from the JR Sapporo Train Station but may be worth a taxi if you are arriving when it is dark out. The staff were polite, English a bit of a struggle but every one is trying. The accommodations are large compared with other more modern Japanese Hotels there is a convenience store downstairs.

Thank Chris F
Hong Kong, China
Reviewed 15 March 2017

Recently stayed here for our one night in Sapporo. The location was great - within walking distance of the TV tower, Susukino, and few of Sapporo's other main city attractions. Personally, I had no problem speaking to the staff and thought their English was fine. I guess it depends on who is working at the time that you check in....

Thank AChiuAbroad
Mulvane, Kansas, United States
Reviewed 16 February 2017

We were in Sapporo to do some snow skiing at Sapporo Teine, just outside of Sapporo. Since there were 4 of us, we requested a room to accommodate 4 people. We were pleasantly surprised to find a room with 4 single beds, which worked out great. Luckily for us, the location of the Monterey Edelhof was perfect. It is only...

Thank Lewey57
Main Beach, Australia
Reviewed 14 February 2017 via mobile

We stayed 2 nights, well located for Train Station, use exit 21 which has a lift and the hotel is a short walk away. Close to Odori Park which was great as we were visiting for the Snow Festival. We found the reception staff had adequate English. Room was comfortable, although small and only one lounge chair. There is no...

Thank JudyGraham
Ho Chi Minh City, Vietnam
Reviewed 6 February 2017

Check in staff could not speak english at all, no one to help for the luggages. Visited with my family and we had one child even he had to carry the luggage due to that. My children said should not have visited Sapporo. The hotel was expensive and was average or rather would say that it was old fashioned, room...

1Thank Dhananjay K
Reviewed 5 January 2017

Stayed here 3 nights (25-28 Dec2016) it was a great stay for us but could be better if there was staff who could speak better English Room size is small but normal for Japan however, the facilities in room and bathroom were excellent Location: It not very far from JR station 400meters i guess, but there was a convenient store...

1Thank champHk
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. We don't have enough English speaking staff, so we would like to study with everyone. We are looking forward to see you again.

Bangkok, Thailand
Reviewed 29 December 2016

Staff at the reception are very friendly and helpful. They are willing to help you out with all kinds of questions and concerns. Rooms are not too small, facilities are nice. There are two strange experience I have though: 1) they could not announce where breakfast will be; you have to look it up in the elevator each morning..funny and...

1Thank Kitirom K
Reviewed 15 December 2016 via mobile

My family and I spent 3 nights at this hotel before moving to Club Med Sahoro. Nothing to complain about in terms of location and room, but wasn't blown away either. What did impress me was one member of staff who went the extra mile to save the next leg of my holiday from impending disaster. I was terribly let...

Thank andreakT2370GS
monedl, Front Desk Ayaka Hasegawa at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Edelhof Sapporo. We are happy to hear that you arrived Club Med Sahoro safely from Tomamu Station. Also, thank you vey much for having great comments. It was really difficult to arrange transportation by yourself in Japan, and we are quite relieved to discover that we were able to help your family...

Singapore, Singapore
Reviewed 30 November 2016 via mobile

We stayed for 3 nights in a room for 4 paxs. The bed and pillows were comfortable. I would have rated it a 5 stars if not for the the smelly toilet. Althought we have requested for housekeeping daily, the toilet is always reeked of ammonium smell. Perhaps the housekeeping could wipe or even wask the toilet floor more thoroughly.

Thank Neo L
monedl, フロント オフィス マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying in Hotel Monterey Edelhof Sapporo. We will make the toilet problem better soon. It was appreciated that you giving us such an advice. We hope to see you again in the future.

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May 7 May 8
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  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
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  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
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  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The hotel is designed to evoke the luxury of late 19th Century Vienna, with the name Edelhof meaning "Manor House" in German. The hotel is built on the site of the former Hokkaido Regional Forestry Office, and to this day there are many reminders of the site's history such as the big leafy trees in the hotel grounds, helping to create the ambience of a traditional Manor House garden. We hope our guests will feel part of the story of classical Vienna during their stay. ... more   less 

Additional Information about Hotel Monterey Edelhof Sapporo

Address: 1-1 Kita2jonishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station
Price Range: RM242 - RM4,537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monterey Edelhof Sapporo 4*
Number of rooms: 181
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Hotel Style:
#3 Spa Hotel in Sapporo
#6 Luxury Hotel in Sapporo
#6 Business Hotel in Sapporo
#16 Family Hotel in Sapporo
#19 Romantic Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Monterey Edelhof Sapporo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a SW corner room on the 17th floor and had an excellent view of the mountains to the west.”
Lewey57, 16 Feb 2017 | Read review
“remember to ask for room on high floor with a view”
Peksha, 29 Sep 2016 | Read review
“Standard twin room is small”
, 9 Aug 2016 | Read review
“All rooms are good, the Old TV tower lights add a beautiful scenery.”
MGirls, 22 May 2016 | Read review
“High floor with nice night view.”
jeju2015, 30 Mar 2016 | Read review
5 of 5
US$47* /night
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