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507 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Singapore, Singapore
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago

I am glad I had chosen to stay at Sapporo Aspen for 9 nights. We had 3 rooms on the 9th floor and were happy with the over all cleanliness and good staff attitude towards guests - especially the two concierges, one older and the other younger. Both speak some English and were able to solve some minor problems quickly.... More 

1 Thank Lisa S
ホテルマイステイズ札幌アスペン, 支配人 at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you for staying at HOTEL MYSTAYS Sapporo Aspen. And we appreciate you spending your time writing to us. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. Every staff member at our hotel hopes that you will choose to stay with us again in the... More 

Singapore, Singapore
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 October 2016 via mobile

Got a good deal from advance booking - value for money. This is a basic, no frills hotel. Furniture looks slightly worn out but overall room is clean. Room gets a bit stuffy as aircon is centrally controlled. Location is great - 2nd traffic from North exit of Sapporo Station. Nearby to convenience store and a few eateries.

Thank sgmunchies
ホテルマイステイズ札幌アスペン, 支配人 at HOTEL MYSTAYS Sapporo Aspen, responded to this review

Thank you for staying at HOTEL MYSTAYS Sapporo Aspen. And we appreciate you spending your time writing to us.Thank you very much for your comment regarding in the guestroom. Your comment will be taken into consideration for us to improve our service.Every staff member at our hotel hopes that you will choose to stay with us again in the future.... More 

Lausanne, Switzerland
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 September 2016

We booked for a twin room without breakfast and were happy with our choice. The hotel was very close to the JR station, only less than 10 minutes walk. It was also very close to main attractions of Sapporo like Odori Park, Former Hokkaido Government House and Clock tower. The room was spacious, clean and functional. It was also quiet... More 

1 Thank Suradech S
Phuket, Thailand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 September 2016

The room is quite big (25sqs) compare to Japanese standard,easy acces from-to Sapporo station.Hotel location is in the center of Sapporo with many shopping center nearby.Easy to find restaurants,can walk to many tourists spots :Odori Park,Former government building and clock tower.

2 Thank NID9811
Penang, Malaysia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 August 2016

Walking distant to Sapporo Station, a very convenient location, near to shopping area. The room are clean and spacious, the staff are friendly and helpful. Unforgettable stay-cation, definitely will recommends to all my friends who will travel to Sapporo.

1 Thank myflashngo_ken
san francisco
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 August 2016 via mobile

My son is now going to school in Japan.. I will now consider the Sapporo Aspen my home away from home. I stayed here as a single American woman and felt perfectly comfortable. The staff was there for every detail.. (Including calls that I needed to make locally). Travel snafus, local sightseeing, etc. the rooms are immaculate and well appointed.... More 

1 Thank jmmagoo
Level Contributor
2 reviews
Reviewed 16 August 2016 via mobile

The location is about 5mins walk from Sapporo station. The room was very clean and spacious. Enjoyed soaking in the bathtub with the bath salt provided by hotel. There's also a coin laundry in the hotel which is really convenient for overseas travellers.¥300 per load and ¥100/30mins for the dryer. The concierge was very helpful when I approached him to... More 

Thank JadziaK
Dublin, Ireland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 August 2016 via mobile

I have stayed here a number of times on visits to the nearby University of Hokkaido. The staff are very friendly and helpful, the rooms are very good, and the breakfast buffet caters for the stand cereals, breads, fruit, eggs etc and the more interesting Japanese options. There is a nice little gift shop in the lobby, and it is... More 

Thank lowvalley
Hong Kong, China
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 August 2016 via mobile

Stayed here for 2 nights and then 1 additional night before leaving Japan. Location is quiet and one block (north) from Sapporo station on north side. Most of the shops / restaurants are inside Sapporo station and south of it. So if you don't mind a short walk this is the place to stay. Staff is friendly. Rooms fill up... More 

Thank Howdy holiday
Okemos, Michigan
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 August 2016

The rooms are quiet, clean, comfortable and spacious enough (unlike many Japanese hotels). The hotel staff are extremely polite and there are sufficiently many at the front desk that there is never a wait to retrieve or deposit keys. The breakfast buffet is plentiful and varied. I love their home-made tofu with seasoned soy sauce and the rice is very... More 

Thank Peter B

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Concierge

Additional Information about HOTEL MYSTAYS Sapporo Aspen

Address: 4-5 Kita 8 Jo Nishi, Kita-ku, Sapporo 060-0808, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Kita Juni Jo Station
Price Range: RM240 - RM996 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Sapporo Aspen 3*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Booking.com, MYSTAYS HOTEL MANAGEMENT Co., Ltd., Hotels.com, HotelTravel.com, Rakuten, Odigeo, JAPANiCAN, Priceline, Agoda and Travelocity so you can book your HOTEL MYSTAYS Sapporo Aspen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#13 Family Hotel in Sapporo
#18 Business Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Sapporo Aspen staff and other travellers.
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Questions? Get answers from HOTEL MYSTAYS Sapporo Aspen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room on the north side of the 7th floor was extremely quiet. I should also mention that the wifi connection was superb.”
 of 5 bubbles peterbU2249UZ, 5 Aug 2016 | Read review
“Higher floors have better views”
 of 5 bubbles freetolive, 8 Jun 2016 | Read review
“Ask a room on higher floor to get better view but not really much terrific view from both side either mainly are views neaby”
 of 5 bubbles Tp0n, 18 May 2016 | Read review
“Try to stay higher floor”
 of 5 bubbles dana925, 15 May 2016 | Read review
“We stayed on the13th floor , it was great.”
 of 5 bubbles nomadSG, 30 Dec 2015 | Read review
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