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4.0
#27 of 168 hotels in Sapporo
Location
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Value
Finding an ideal historic hotel in Chuo does not have to be difficult. Welcome to Sapporo Grand Hotel, a nice option for travellers like you.
Sapporo Grand Hotel is a historic hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, a concierge, and a gift shop. Plus, guests can enjoy a hot tub and an on-site restaurant, which have made this a popular choice among travellers visiting Chuo. For guests with a vehicle, parking is available.
Close to some of Chuo's most popular landmarks, such as Akapla (0.1 mi) and Sitatte Sapporo (0.1 mi), Sapporo Grand Hotel is a great destination for tourists.
While in Chuo, you may want to check out some of the restaurants that are a short walk away from Sapporo Grand Hotel, including Nemuro Hanamaru JR Tower Stellar Place (0.3 mi), Seafood Buffet Restaurant Nanda (0.6 mi), and Suage Honten (0.5 mi).
There is no shortage of things to do in the area: explore popular art museums such as Sapporo Miyanomori Art Museum and Koharadojo Calligraphy Art Museum.
Sapporo Grand Hotel puts the best of Chuo at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, Japanese
Location
4-2 Kita 1 Jo Nishi, Chuo-Ku, Sapporo 060-0001 Hokkaido
Name/address in local language
Sapporo Grand Hotel
1,943 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Keep the curtains of the old-fashioned rooms open and wake to the sight of the city commercial offices spread out before you, just past your toes. These are not rooms designed for lingering in or honeymooning, or for inviting friends to stay who are, say, over 6 foot. What this micro-hotel lack in size, décor, service and style, it makes up for in the superb location. Centrally situated in close proximity to JR Tower, Sapporo Station and the subway, it is ideal for travellers keen to get up, out, and take on Sapporo. An abundance of excellent restaurants and shopping are a short stroll away including Paseo Mall, Daimaru Department Store and Tokyu Department Store Food Court. Truly an old-world ambience that transport guests back in time. This is the true truth as I say it as it is…
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 黒崎 正敬, その他 at Sapporo Grand Hotel
Responded 15 Aug 2020
Dear Pauljer san Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We have read your comments at our hotel. However, we are very sorry to hear that you have not satisfied with your stay at our Hotel. Taking into consideration your feedback, we will review your comment and try to improve it in order to contribute to your comfortable hotel life. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. Yours very sincerely,
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First time visiting Sapporo and so glad we made the choice to stay at the Sapporo Grand Hotel. I always like staying at old hotels, and the Grand was celebrating 85 years. The hotel, established in 1934, is very comfortable and modernized. The room was very spacious and we liked being on the top floor - perfect spot for watching it snow over the former government building.
Excellent location and walking distance to everything … including the Sapporo Snow Festival activities. Breakfast options were great and the free flow of Hokkaido Milk was greatly appreciated. The staff are friendly and very much accommodating.
Highly recommend this hotel and look forward to a return visit.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded 24 Feb 2020
Dear Randy Rively san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. Also, thank you for the kind words regarding our room, location, breakfast options and staff members. Your words are a great motivator for all of us to work for this hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We look forward to welcoming you for your next trip to Hokkaido again. Yours very sincerely,
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The hotel is in a wonderful location! I appreciated the entrance from the Odori walkway when I first arrived off the JR train from the airport.
Beds were comfortable, rooms clean, staff attentive. Could not fault it!
Loads of food options. Especially enjoyed the jazz band at restaurant 1934. Close proximity to the Clock Tower, Sapporo Tv tower and odoriferous Park.
Be sure to visit the Hokkaido Museum of Modern Art. It’s a gentle 23 minute walk away and currently hosts a private collection of modern masters such as never before seen works of Matisse, Roualt, Picasso, Chagall to name a few!
I will definitely return!
Below is a photo of the Odori walkway entrance.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand Hotel
Responded 14 Jan 2020
Dear neenAustralia san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. Also, thank you for the kind words regarding our location, rooms, staff members and JAZZ performance at “Lounge & BAR Old Saloon 1934 (when Sapporo Grand Hotel opened in). Your words are a great motivator for all of us to work for this hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our valued guests. We all hope that you will come back to stay at our hotel for your next trip to Hokkaido again. Yours very sincerely,
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First time staying in Sapporo and I am glad that I stayed in this hotel.
Location: Located between Sapporo and Odori station 10 min walk from JR Sapporo station (airport line) 7-11 and Starbucks in the same building Location in a quieter part of downtown (the Odori area is more bustling) Accessible by the underground walkway (exit 8) with lifts to the rooms Shopping in the underground!
Rooms: Small older rooms but functional Found the sinks very low! Love that they provide PJs for sleeping Wonderful smelling soaps, shampoo and conditioner
Breakfast: The spread was amazing Japanese breakfast buffets are in my mind the best Wonderful value when you purchase with breakfast with the rooms
Service: Self check-in which was efficient and the staff were on ahdn to help A porter showed us the way to our rooms (which was helpful as there was a main building and a East building - located side by side)
Value: Stayed in the run of the house cheapest rooms Very good value for what we paid
Amenities: No gym or onsen Parking available at additional charge
I enjoyed my stay here best among the 3 different hotels we stayed at in Hokkaido this trip. Also had the best breakfast among the 3!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were warmly welcomed by the staff once we stepped into this hotel and it is very refreshing after a long journey with a stressful connecting flight from Haneda. The top quality spread at the buffet table in the morning is always something to look forward to. The location is fantastic to explore Sapporo with many sights just within walking distance. We will definitely be back next winter!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 津守 克佳, 支配人 at Sapporo Grand Hotel
Responded 7 Jan 2023
yucw 様 Thank you very much for staying at our hotel the other day. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
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While the location is outstanding and the hotel has a prestigious history, my stay was unfortunately the worst experience I've had. The level of service was below what I would expect not only from a hotel of this class but even from a business hotel.
Firstly, I arrived by bus from the airport, but the bus stop was behind the hotel, making it difficult to find the entrance. There were several other guests wandering around with their luggage as well.
I arrived before the check-in time, but I was able to check in without issues, and a bellboy kindly helped with my luggage. However, I was surprised to learn that drinks and snacks, which I thought were included in the room service, but the bellboy explained it is charged separately. When I tried to confirm this by calling the front desk, no one answered. After trying several other numbers, someone finally picked up but abruptly hung up before the call was over.
In the evening, I asked to get a taxi in the lobby (It was raining) but was told by hotel staff it was better to walk to the station as a taxi would not arrive in time. Eventually, I managed to hail a taxi just outside the hotel.
My room did not have a safety box, and upon inquiry, the front desk confirmed there was none. The next morning, I left early and put a 'Do Not Disturb' sign on the door, but when I returned, I found that my room had been cleaned. When I asked the manager, they said the sign was not there when the room was cleaned. This was concerning as I had left several valuables and personal items in my room.
I believe it's problematic to enter a guest's room without permission, especially when renting it. Of course, I paid the billed accommodation and meal charges at checkout.
With the intense hotel competition in Sapporo, I am concerned about the future of this hotel, which my parents also favored.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:The bus from Chitose Airport to Sapporo City, a bus stop in front of Grand Hotel is behind the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
During our recent trip to Sapporo, we spent six nights at the Sapporo Grand Hotel. We divided our stay between the main building (four nights) and the newer east wing (two nights). Here’s our experience: Main Building: Classic Charm: The rooms in the main building had a classic feel, with dated furnishings. Despite this, we appreciated the cozy ambiance. Cleanliness and comfort were top-notch. East Wing: Spacious and Modern: The East Wing offered more spacious rooms, and they were newer in design. We found the larger rooms in the east wing to be very comfortable. Central Location: The hotel’s location was ideal. We could easily walk to all the main attractions: 15 minutes to Sapporo train station 15 minutes to Susukino (shopping and dining district) 7 minutes to Odori Park We made a delightful evening ritual of visiting Odori Bisse mall (diagonally across the street at the intersection with Odori Park) for ice cream. Note that the shops in Odori Bisse close at 8:00 PM. Underground Pedestrian Walkway: The hotel’s direct access to an underground pedestrian walkway was a lifesaver during rainy or snowy days. Breakfast Delights: The hotel’s breakfast options impressed us: Buffet-style with both Eastern and Western dishes. Japanese-style set breakfast served in a dining room overlooking a beautiful Japanese garden Friendly Staff: While some staff members had limited English proficiency, we were fortunate to meet Mr. Fujimoto during breakfast. His excellent English and helpful recommendations made our stay even better. Thanks, Mr. Fujimoto, he helped us locate a nearby seafood shop where we purchased dry seafood products to take home. Overall, a Memorable Stay We were pleased with our stay at this hotel and would return on our next visit to Sapporo. Special thanks to Mr. Fujimoto for going above and beyond to make our stay memorable and enjoyable! 🌟
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a lousy hotel that has a dated room design, tired looking room with poor air conditioning compared to other hotels I have stay around Hokkaido. The room was terribly hot despite turning the temperature down to the lowest. Customer service was lousy. Hotel website and AI concierge states that we can pay half the room rate to get a late check out of up to 6 hours on our last day. I checked the room availability on my checkout date and the room was clearly available, yet the concierge refused to accord the late checkout to us despite our willingness to pay. Parking for guests isn’t free and is charged at 2000 yen per night, another boo at the hotel. Staff are mostly not trained to speak English. The buffet breakfast was ok but not spectacular. I prefer the buffet at hoshino resorts.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip:Avoid this hotel if you want to make a smart choice in spending your money
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family and I booked 8 rooms through Amex card for this hotel , unbelievable we had a very bad services & attitude from the hotel staffs firstly we were refused to have the porter services from them we had to carry our baggage up to the rooms by ourselves and have been told the they don’t have enough staffs to help us . Before the checking out day we asked them to arrange the staffs to bring our baggage down again they said they e enough staffs to do so and if we really want this service we have to pay for this service, we have then to take all our baggage down , we have to use the hotel trolleys to carry our baggage down and when we we’re dragging trolly to the lobby so many times all the staffs just stand still do nothing they even come help us even we are old people, while we were doing so one of Japanese lady in the lift asked why don’t you ask the staff to help because she had them to do so for 3 rooms,this was such incredible services from the hotel and I think this is the intention to show the manner of discrimination because we are foreigner and we are not Japanese . I swear to god this is our first time and last time for such a terrible hotel in Sapporo.Remark: we had 10 holidays in Japan we had check in 3hotels including Conrad & Hilton which such the excellent hotel in term of good service as 5stars hotel.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip:Please consider not to book this hotel if you are not Japanese
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 津守 克佳, 支配人 at Sapporo Grand Hotel
Responded 8 Dec 2023
DrChoo_20482 様 Thank you for using our hotel this time. Also, thank you for sending me the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement.
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Recently we went to sapporo and stayed sapporo Grand hotel. The hotel is conveniently located with access to sights easily by walking, the subway trains entrance is just 2 min from the hotel. There is also a bus service next to hotel. The rooms are clean . The staff are very friendly.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 克佳 津守, General Manager at Sapporo Grand Hotel
Responded 3 Mar 2023
ジョセフィン・J 様 Thank you for staying at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
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Takes me about 10 minutes to walk from hotel to Susukino. You can walk underground or above ground, depending on the weather. There are restaurants and food court in the vicinity of the hotel.
We traveled by train from Sapporo to Tokyo but you can do the reverse trip. You would take the Tohoku Hokkaido Shinkansen (bullet train) from Tokyo to Shin-Hakodate, then take the Super Hokuto from Shin-Hakodate to Sapporo. It'll take about four and a half hours from Tokyo to Shin-Hakodate and another three hours and forty minutes from Shin-Hakodate to Sapporo. We broke up the long trip by staying in Hakodate for a couple of days. We would also recommend looking into the JR Rail Pass if it makes financial sense. We upgraded to the Green Pass since we knew we would be traveling a lot on the shinkansen. We like traveling on the shinkansen so we traveled by train instead of flying from Sapporo to Tokyo.
There are more places to choose from in the Sapporo area.
PRICE RANGE
RM 347 - RM 663 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoNishi Juitchome Station
NUMBER OF ROOMS
504
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SAPPORO GRAND HOTEL (R̶M̶ ̶9̶0̶5̶) RM 813: UPDATED 2024 Reviews, Price Comparison and 1,677 Photos (Japan) - Tripadvisor
Frequently Asked Questions about Sapporo Grand Hotel
Which popular attractions are close to Sapporo Grand Hotel?
Nearby attractions include Odori Park (0.3 km), Sapporo Underground Pedestrian Space (0.2 km), and Former Hokkaido Government Office Building (0.3 km).
