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Sapporo Grand Hotel

1,594 reviews
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Traveller (845)
Room & Suite (440)
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Overview
  • Excellent32%
  • Very good50%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
“big jug”(12 reviews)
“east building”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sapporo Grand Hotel
Special Offer: Package Deal
Hotel deals
Contact Info
Name/address in local language
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Reviews (1,594)Write a Review
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124
189
53
13
7
Show reviews that mention
All reviewsunderground walkwaybig jugeast buildingcomfort floormain buildingodori parkthree choicesdirect accessold fashionwalking distancehotel is excellentbreakfast buffetairport busstayed here for nightswinter seasonlarge hotelthe main train station
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1 - 5 of 386 reviews
Reviewed 2 days ago via mobile

Felt warm as we steps in the hotel as the guest service officers greeted us very well. Check in was fast and we got a very nice room as requested. A small memorial library that showcase mostly every events of the hotel since it started...More

Thank tammytyl6421
Hotel's Favourite
Reviewed 21 August 2017

This hotel was a balm in Japan. My husband chose to celebrate our 32th wedding anniversary. In addition to my dream, to visit Sapporo: the land of my mother, grandparents and great-grandmother. The hotel is a classic, very well maintained and the hotel staff was...More

2  Thank Keiko M
Response from 札幌GH, 営業ディレクター at Sapporo Grand HotelResponded 24 August 2017

Dear Keiko M san, Thank you for sharing your feedback regarding your stay ! I am glad that we were able to accommodate a room and to be of help for your 32th wedding anniversary and you. Also, thank you for the kind words regarding...More

Reviewed 5 days ago

The location of the hotel is super good. The underground walkway that connects the Sapporo, Odori and Susukino station etc. The hotel room are big enough. As for the breakfast is not that fantastic, normal Jap breakfast not many varieties . It is a good...More

Thank wendywong777
Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand HotelResponded 3 days ago

Dear wendywong777 san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We have read your comments at our hotel. Also, thank you for the words regarding the location, room and breakfast. We are...More

Reviewed 1 week ago

The location is good but the staff are very generic and seem to go through the motions. I was looking to have my bags held after checkout and it appeared no one wanted to assist even though I stood in front of the bell desk....More

Thank John W
Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand HotelResponded 1 week ago

Dear John W san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We have read your comments at our hotel, but were sorry to hear that we made you uncomfortable about not only...More

Reviewed 2 weeks ago

great central location, amenities are fantastic, and the Handy phone provided with the room is a game changer. Have been able to roam around the city without getting lost and get info on all the sights and other tourist activities. would definitely recommend staying hereMore

Review collected in partnership with this hotel
Thank Duckduck1234
Response from SapporoGrandHotel, 営業ディレクター at Sapporo Grand HotelResponded 1 week ago

Dear Duckduck1234 san, Firstly, I would like to thank you for taking the time to advise of your stay at Sapporo Grand Hotel. We were pleased to read your comments at our hotel. Also, thank you for the kind words regarding the location, amenities and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$91 - US$656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Sapporo
#7 Family Hotel in Sapporo
#8 Business Hotel in Sapporo
#8 Romantic Hotel in Sapporo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$91 - US$656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Sapporo
#7 Family Hotel in Sapporo
#8 Business Hotel in Sapporo
#8 Romantic Hotel in Sapporo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (845)
Room & Suite (440)
Dining (155)
Hotel & Grounds (595)
Bathroom (66)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Adelyn T
20 January 2018|
AnswerShow all 3 answers
Response from John W | Reviewed this property |
Don’t know exactly but you can google Hokkaidō limousine bus line and sign up that way.
1
Vote
Mark E
10 November 2017|
AnswerShow all 5 answers
Response from Aileen P | Reviewed this property |
pretty easy, for me just get the taxi. but not cheap.
1
Vote
ruthsjourney
26 September 2017|
AnswerShow all 2 answers
Response from h0ilp | Reviewed this property |
There is no free parking. Hotel offers discounted parking which was 1,500¥ per day I guess..
0
Votes
Room Tips
"Request for high floor if like quiet."
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"private walkway quiet suitable for big families"
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"Good location."
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"great for early morning run."
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