We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Grand Hotel Hiroshima

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
Panoramas (4)
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,548 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 959: English reviews
Beaconsfield, United Kingdom
Reviewed 5 days ago NEW

We stayed here for 2 nights as we visited Hiroshima and Miyashima. It is well placed beside the railway station and great for connections to and from Hiroshima. The hotel entrance was tricky to find first time due to building works, but once inside, there was a warm welcome at the front desk. The room was a good size, comfortable,...

 Report
Helpful?
Thank Peter B
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Peter B Thank you very much for staying with us at Sheraton Grand Hiroshima Hotel. Also, thank you very much for taking your time to give us a feedback. We take your word seriously and pass this on to our management team to provide better services in the future. We promise you that we will work together to provide...

Duxbury, Massachusetts
Reviewed 1 week ago

My husband and I stayed here two nights in November 2016 for a quick trip to Hiroshima and Miyajima while in Japan. It is located immediately next to Hiroshima Station which was incredibly convenient since we got a late start from Tokyo on Saturday, arrived late afternoon, and yet still had plenty of time to catch the Atomic Bomb Dome...

 Report
Helpful?
Thank torileigh3
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear torileigh3 Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again! Thank you.

London, United Kingdom
Reviewed 1 week ago

What a fabulous hotel!! I must say we were very impressed with this hotel for our two night stay in the city. It's right by the train station so you don't have to walk far with your luggage. The staff were very friendly especially the Executive Chef Mervin McLeod who took the time and trouble to talk to the guests...

 Report
Helpful?
Thank Belinda C
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Belinda C Thank you very much for choosing Sheraton Hiroshima Hotel. Also, we do appreciate for your great comment about your stay and compliment on our stuff member. I am glad that the Chef was able to help you to have memorable stay and we are very happy to hear that you’ve enjoyed your stay with us. We are...

Reviewed 1 week ago via mobile

Location is right next to the Shinkansen station making it easy to get to and also close to the metro to navigate around the city. The room was huge making it a really lovely place to spend some time. If you have a JR pass you can get the tourist bus for free just a couple of minutes walk from...

 Report
Helpful?
Thank Rickesh P
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Rickesh P Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again! Thank you.

Reviewed 1 week ago via mobile

Summary of my stay: Staff were helpful and friendly Room was clean Beds and pillows were very comfortable The hotel is near to the train station (train station has restaurants, cafe, small shops) Overall experience was good This hotel is recommended

 Report
Helpful?
Thank Essa A
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Essa A Thank you so much for staying with us and gave us a great comments. We are happy to hear that you had an enjoyable stay with us. We are looking forward to serving you again sometime soon. We hope you all the best!! Thank you.

Sydney, Australia
Reviewed 2 weeks ago

The rooms are just absolutely stunning! very spacious, very clean and very convenient. As with most hotels in Japan, all toiletries are provided and pre-packed so they are new: toothbrush, tooth paste, hair brush, hair comb, needle, threads, hair pins etc. If you forgot to pack something - you'd be fine until you got yourself to a convenience store. Shampoo,...

 Report
Helpful?
Thank Betty_Black_83
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Betty_Black_83 Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again! Thank you.

Devon
Reviewed 2 weeks ago via mobile

Couldn't fault the room and the hotel in general. Staff were beyond respectful and so polite. Room amazing- we had a corner king and bed huge, bathroom modern and big, easy to navigate and literally over the railway station. 100% would go back.

 Report
Helpful?
Thank holsrose
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear holsrose Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again! Thank you.

London, United Kingdom
Reviewed 2 weeks ago

There was a good deal on rooms which is why we chose the Sheraton. Close to the main railway station makes it easy to access. A bit of a walk to town, and there is a tram option about 10 minutes walk away, as well as a taxi cab rank outside. The rooms are large even by non Japanese standards,...

 Report
Helpful?
Thank SquirrelyCody
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear SquirrelyCody Thank you very much for choosing Sheraton Hiroshima Hotel for your special trip! Also I do appreciate for taking your time to give us a great comment and compliment on our staff. We are happy to hear that you had an enjoyable stay with us and I am glad that you liked our bed. It is Sheraton Signature...

Fleet, United Kingdom
Reviewed 2 weeks ago

The location of the hotel could not be more perfect with the shortest walk along a first floor roofed walkway from the station to the entrance. Just what you need after a 17 hour journey across the world via plane and two trains, hassle free location. This was followed swiftly by an all smiles welcome from the check in team...

 Report
Helpful?
Thank Cary and Kevin D
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Cary and kevin D hank you so much for staying with us. Also I do appreciate for taking your time to give us a great comment and compliment on our staff. We are happy to hear that you had an enjoyable stay with us. We are looking forward to see you again!! Thank you.

Singapore
Reviewed 2 weeks ago

My family and I stayed in 2 deluxe twin rooms for 2 nights while in Hiroshima. Rooms were on a low floor (10th) and overlooked Hiroshima station. Having 2 children 12 and below, both kids stayed for free (one in each room, + 2 adults in each room). Space wise, the room is very spacious for Japanese standards. The bed...

 Report
Helpful?
Thank HappyAKA
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear HappyAKA Thank you very much for staying with us. Also, thank you very much for taking your time for the comment. I’m sorry that you did not know about the charge for the pool beforehand. If you book for Club floor rooms, then pool access will be included in the room rate. Please conceder those rooms for your next...

1,118 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (868)
Viewed
Room/Suite (245)
Viewed
View from Room (93)
Viewed
Dining (46)
Viewed
Bathroom (88)
Viewed
Hotel & Grounds (82)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (6)
Viewed
Other (302)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (240)
Viewed
Amenities (33)
Viewed
Deluxe Corner King Room (65)
Viewed
Deluxe King Room (47)
Viewed
Dining (49)
Viewed
The Hotel (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hiroshima hotels
Hotel Granvia Hiroshima
#3 of 125 in Hiroshima
1,289 reviews
Kamiyacho Higashi Station
RIHGA Royal Hotel Hiroshima
RIHGA Royal Hotel Hiroshima
#4 of 125 in Hiroshima
964 reviews
Fukuromachi Station
ANA Crowne Plaza Hiroshima
ANA Crowne Plaza Hiroshima
#5 of 125 in Hiroshima
1,230 reviews
Show Prices
Show Prices
Show Prices
Hiroshima Washington Hotel
#2 of 125 in Hiroshima
294 reviews
Grand Prince Hotel Hiroshima
#9 of 125 in Hiroshima
906 reviews
Fukuromachi Station
Mitsui Garden Hotel Hiroshima
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: RM489 - RM1,614 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood APAC, Booking.com, Expedia, HotelTravel.com, Odigeo, Priceline, Rakuten, Travelocity, Agoda and JAPANiCAN so you can book your Sheraton Grand Hotel Hiroshima reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
#1 Business Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter”
 of 5 bubbles Q7924PJpeterb, 1 Dec 2016 | Read review
“Even low floors have a good view”
  • Comfortable chairs and bed
  • Open plan made the room very spacious
  • Everything top quality and in excellent condition
 of 5 bubbles KiwiExplorer, 15 Nov 2016 | Read review
“The pool use is chargeable. Breakfast gets crowded, so go early or go a little later.”
 of 5 bubbles Sharon1306, 14 Nov 2016 | Read review
“Go for club lounge floors!”
 of 5 bubbles briday, 1 Nov 2016 | Read review
“High Floor Corner Rooms”
 of 5 bubbles davidglobetrotter, 23 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay