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Traveller (224)
Room & Suite (44)
Dining (16)
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Overview
  • Excellent34%
  • Very good48%
  • Average12%
  • Poor4%
  • Terrible2%
1 week ago
“Kids are not treated human. Regretted staying this old building”
26 Jun 2017
“Very good onsen”
Name/address in local language
AMENITIES
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
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Reviews (136)
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1 - 5 of 16 reviews
Reviewed 1 week ago via mobile

We always travel to Japan and first time staying this building. Great disappointment. Paid price for 3 adults and 1 kid. Confirmation read 3 adults 1 kid in japanese tatami room with dinner. When we paid and checked in, they do not allow us to...More

Thank travelerSingapore
Reviewed 26 June 2017

This was my first time to Kobe and I had the privilege of being driven by a couple of new friends to this onsen, when we arrived I was blown away by the amount of onsens in the general area, I’m told that there’s about...More

2  Thank Mark A
Reviewed 29 March 2017 via mobile

It is very nice resort. We had a nice view of Japanese style room. We are very impressed with the quality of service. The breakfast and kaiseki dinner are excellent. We stayed there for 4 days the breakfast and dinner are not the same. Cheers...More

Thank sengallan
Reviewed 5 March 2017

The onsen is a little bit off from the main area of Arima, however do not let this stop you from coming here. They also provide a shuttle service so its easy to get to. The service is amazing and the area is excellent. As...More

Thank Jason C
Reviewed 26 November 2016

It is a very beautiful and traditional Japanese hot spring hotel. The rooms were big. The futons were comfortable. Loved the Yukata! Good food. Wonderful service. The hot spring facilities were clean. Highly recommend this place!

Thank serendipity2008
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Banquet Room
Meeting Rooms
Room Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$154 - US$632 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Kobe
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$154 - US$632 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Kobe
Room types
Suites, Non-Smoking Rooms
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Traveller (224)
Room & Suite (44)
Dining (16)
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Room Tips
"We stayed at the West Wing."
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"The view on the opposite side of the entrance will have a better view, over-looking the Japanese garden."
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