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Oriental Hotel

482 reviews
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Traveller (409)
Room & Suite (340)
Dining (98)
Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“superb hotel”(3 reviews)
“reception desk”(5 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from Oriental Hotel
Offers & Announcements: ★☆BOOKING FROM HERE☆★
Hotel deals
Contact Info
Name/address in local language
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Reviews (482)Write a Review
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All reviewssuperb hotelrooms are modernreception deskgreat breakfast buffetreception area isdark woodice cubesjapanese languageexecutive roominterior designkobe beefkobe portfitness centerroom was largecity viewrestaurants and barsbusiness trip
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11 - 15 of 120 reviews
Reviewed 13 July 2017

I only spend 1 night in the Oriental Hotel but it was really nice. Great location (close to the sannomiya station, only about 10 minute walk) and close to the bay. Lovely staff and really nice rooms. The view on the bay is very relaxing.More

Thank Kevinnataliya
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 21 July 2017

Dear Kevinnataliya, Thank you for choosing Oriental Hotel as your home away from home while visiting Kobe. The harbor view is quite amazing, especially at dawn! but I must say that our city view at dusk is equally as amazing! We are glad you enjoyed...More

Reviewed 2 June 2017 via mobile

The hotel came across as a business style so I was very impressed when they went the extra mile with amenities for my 3 boys - not just basic toiletries but we had kids pyjamas, and even a diaper disposal bin! The room photos online...More

Thank bluen16
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 21 June 2017

Dear bluen16, Thank you for your most detailed and informative review of us here on TripAdvisor. It pleases us immensely to hear that you and your family's stay was one to write home about! Allow me to also thank you for your comments in regards...More

Reviewed 15 May 2017 via mobile

Nice and quiet hotel in Kobe! Stayed one week for business meeting! Very good attentive service, the English could be better at reception! Very good breakfast and food overall. The only negative is the bar in the 17th floor is very expensive, and the drinks...More

Thank Pbacco
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 1 June 2017

Dear Pbacco, Thank you for your week-long visit and review of us here on TripAdvisor. We are proud to hear that your stay with us was satisfactory to say the least.! We would also like to thank you for your thoughts on our bar, J.W.Hart....More

Reviewed 12 May 2017

The breakfast was superb, even compared to the most luxurious hotels in the world. Appointments in the room are well thought out. The staff are motivated, attentive, and well trained. Possible negatives - hotel lobby is not on ground floor, will have to make a...More

Thank jkhc1
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 1 June 2017

Dear jkhc1, We deeply appreciate your kind words and review here on TripAdvisor. Your comparison of our breakfast layout is flattering to say the least! I will make sure to personally share your words with our dining team. Our top floor lobby is a bit...More

Reviewed 18 April 2017 via mobile

Sure, westerners like me may complain that not everyone is a fluent English speaker, the their service and attention to detail more than makes up for this. Besides, we're in Japan, right? I found it very easy to communicate with all staff members, whether at...More

1  Thank TwoWas
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 19 April 2017

Dear TwoWas, First and foremost thank you for your recent stay and taking the time to help spread the word here on TripAdvisor. Your kind words of our staff and service are very much appreciated as our main goal is to help all guests leave...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$155 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kobe
#1 Business Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$155 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kobe
#1 Business Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (409)
Room & Suite (340)
Dining (98)
Amenities (75)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
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Room Tips
"Add breakfast when booking!"
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"Book room with breakfast."
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"Request a Mountain view. Its more interesting than the Bad view in my opinion."
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"Room with twin beds have couches."
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