We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Oriental Hotel

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Oriental Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

390 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Oriental Hotel
See the most recent reviews
Showing 94: English reviews
Busan, South Korea
Reviewed 7 June 2014

Plush hotel in the city, 10-15min walk from Sannomiya station where the Kansai airport bus stops. The staff are always very polite and helpful to requests. Spacious and comfortable rooms. Small gynasium with a couple of treadmills. Good buffet breakfast where you can also choose a warm dish served at the table.

 Report
Helpful?
Thank eddie299
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear eddie299, Thank you for sharing your thoughts with us! We are always deeply honored when receiving a guest's recommendation, especially when it comes from a well travelled Senior Contributor such as yourself. Everyone here at Oriental Hotel would like to thank you for your kind words. Should you ever find yourself in Kobe again, please remember that our doors...

Perth, Australia
Reviewed 3 June 2014

Needed to spend a few days in Kobe on business and booked at this hotel with little expectations. To say I was pleasantly surprised is an understatement. Everything about this hotel screams high quality and great service. The staff are unobtrusive but extremely helpful; the rooms are luxuriously appointed with every luxury feature you would expect; and the dining and...

 Report
Helpful?
Thank Peter K
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Peter K, We are most flattered by your high praise of our establishment and are boasting with pride from your comment! Thank you for taking the time to share your experience with us on Trip Advisor. It is very pleasing to hear that everything and everyone, met your needs and we would most definitely love to have you back...

Swindon, United Kingdom
Reviewed 30 May 2014

Stayed their for a business conference - great rooms, staff, food. The manager and his team deserve much Kudos for the attention to detail. My first trip to Japan and a great experience I would gladly recommend this hotel to any visitors to Kobe

 Report
Helpful?
Thank Zillon
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Zillon, Your recommendation is highly appreciated and goes a long way not only for helping other guests who are looking to stay in Kobe, but towards our staff and rewarding them for a job well done! Your comments have humbled us and we hope we have the chance to serve you once again. We await your next visit!

London, United Kingdom
Reviewed 29 May 2014

This is my second review as my boyfriend and myself stayed there again this April and as usual it did not disappoint. The staff remembered us from the previous year and I just cannot fault this establishment. I cannot recommend this hotel enough to anyone who are staying in Kobe. Thank you to all Oriental staff for making once again...

 Report
Helpful?
Thank MandarinYB
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear MandarinYB, We are truly moved to hear that we made your experience in Kobe a memorable not only once, but twice! And also that you took the time to share your experiences with us and other guests looking for a similar experience in Kobe. We will do our very best to make sure your 3rd visit and onwards will...

saudi arabia
Reviewed 27 May 2014

it was one of the best hotels i ever stay in, we went there for the company conference everyone was happy from this trip, fantastic service very nice people nice location if i will visit JAPAN again sure i will be there.

 Report
Helpful?
2Thank talaldamen
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Mr. Talaldamen, We would like to sincerely thank you for your kind words and are glad that your stay with us was a memorable one. We deeply pride ourselves on our service and knowing that your and your company enjoyed themselves puts a smile on our faces as well. We hope that you will have another chance to visit...

Bengaluru, India
Reviewed 27 May 2014

After long time experience the hospitality at its best, and thumbs up to entire staff of Oriental Hotel to take care of their guest in day and night tireless. Would like to stay again and again given an opportunity.

 Report
Helpful?
Thank Baskar-Posiflex
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Baskar-Posiflex, Thank you very much for your kind words. I was a pleasure to have the chance to meet you and your team while in Kobe. We're so pleased to hear that your experience was one of the best in your life. Our doors are always open to you and your wonderful team. We very much look forward to...

Singapore, Singapore
Reviewed 23 May 2014

Stayed for conference in for 4 nights May14. The service in the hotel is superb from the reception, F&B and housekeeping. The room is beautiful, with good amenities and very well maintained. Though the wooden blinds didn't block out 100% of the 4 am morning light. The main dining room served the most wonderful breakfast with healthy choices such as...

 Report
Helpful?
Thank VivianTai
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear VivianTai, Thank you for taking the time to share your thoughts, were much appreciative of the feedback. We're glad to hear that your overall experience was a great and enjoyable one. We love that you mentioned our breakfast, we are very careful to make sure that all guests have a great start to the day. We will sincerely take...

Bengaluru, India
Reviewed 23 May 2014

It was one of the rarest experience that i have ever had, the hospitality by the hotel was just amazing. And being an Vegetarian they really took good care of me. i would strong recommend that this is the right place to stay.

 Report
Helpful?
Thank Dinesh Rao U
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Mr. Dinesh Rao U, Thank you for sharing your experience with us! We are so glad that we were able to give you one of the rarest experiences of your life! It truly warms our hearts to hear that. Were thrilled that we met your needs and expectations and are most appreciative of your recommendation! Please give the rest...

Taipei, Taiwan
Reviewed 20 May 2014

We have just finished a 3-day event with more than 100 guests attending in Oriental hotel. And I have to say this event cannot be such a success without the help from the staff members of Oriental hotel. I have traveled around a lot, and have stayed at some really nice hotels, but I can honestly say that none have...

 Report
Helpful?
Thank mhchen10
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear mhchen10, Your words have given us a great deal of pride and motivation to continue to provide our guest with the service they deserve. To compare us to the other great hotels of the world truly means a lot. I must say that it was definitely our pleasure as well to meet such a great group of people. We...

York
Reviewed 15 May 2014

Attention to detail and high levels of service are the mark of this hotel. A simple example would be that when we checked out at 06:00 we were given , without asking, a simple breakfast to take with us.

 Report
Helpful?
Thank Mike P
Oriental_Hotel_Kobe, Guest Relations Manager at Oriental Hotel, responded to this review

Dear Mike P, First of all, thank you for taking the time to share your experience on Trip Advisor. As they say, "the devil is in the details", so we do our very best to make sure our guests leave with a smile. Were glad to hear that your stay with us left a lasting impression. We sincerely hope to...

806 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (290)
Viewed
Dining (18)
Viewed
Room/Suite (53)
Viewed
Hotel & Grounds (31)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (5)
Viewed
View from Room (6)
Viewed
Other (176)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (413)
Viewed
Amenities (75)
Viewed
Deluxe Harbour View Room (King Bed) (68)
Viewed
Dining (37)
Viewed
Standard Twin Room (58)
Viewed
Suite (91)
Viewed
The Hotel (84)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (103)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (28)
Viewed
Dining (18)
Viewed
Other (42)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kobe hotels
Hotel Okura Kobe
#4 of 117 in Kobe
1,280 reviews
Show Prices
Show Prices
Show Prices
JR Sannomiya Station
Hotel Piena Kobe
Hotel Piena Kobe
#3 of 117 in Kobe
1,500 reviews
Kobe Portopia Hotel
#10 of 117 in Kobe
1,042 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Steak House Medium Rare
Steak House Medium Rare
Cuisines: Steakhouse, Japanese, Grill, Fusion
The Bar J.W. Hart
The Bar J.W. Hart
Cuisines: Italian, Japanese, Bar, Cafe, Pub
Sushi Kanbe
Sushi Kanbe
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Oriental Hotel

Address: 25 Kyomachi Chuo-ku, Kobe 650-0034, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: RM785 - RM2,234 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oriental Hotel 4.5*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Rakuten, Hotels.com, Agoda, Travelocity, Priceline, JAPANiCAN and Booking.com so you can book your Oriental Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Kobe
#2 Luxury Hotel in Kobe
#2 Family Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Romantic Hotel in Kobe
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Oriental Hotel staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view and stay away from the elevators, their jingle is loud.”
  • Standard room, city side
  • Standard room, city side
 of 5 bubbles paolaa776, 13 Nov 2016 | Read review
“Try to get a room on a high floor overlooking Harborland. The lights at night are quite magnificent.”
  • Night view across Harborland
 of 5 bubbles carolinesW6305IV, 3 Jul 2016 | Read review
“10th floor or above and a view of the harbor with a King bed.”
 of 5 bubbles lifeistoogood, 5 May 2016 | Read review
“There are 2 Oriental Hotels in Kobe. Don't mix it up.”
 of 5 bubbles BBCCHongKong, 9 Apr 2016 | Read review
“the room facing the sea is better than mountain”
 of 5 bubbles tomoki0208, 7 Feb 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay