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Oriental Hotel

481 reviews
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Traveller (409)
Room & Suite (340)
Dining (98)
Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“superb hotel”(3 reviews)
“reception desk”(5 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from Oriental Hotel
Offers & Announcements: ★☆BOOKING FROM HERE☆★
Hotel deals
Contact Info
Name/address in local language
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Reviews (481)Write a Review
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All reviewssuperb hotelrooms are modernreception deskgreat breakfast buffetreception area isdark woodice cubesjapanese languageexecutive roominterior designkobe beefkobe portfitness centerroom was largecity viewrestaurants and barsbusiness trip
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71 - 75 of 120 reviews
Reviewed 27 March 2015

This was our second stay at the Oriental Hotel in Kobe this week, we also stayed here two years ago. The hotel is fabulous. The decor second to none (says everything that they have the world clocks by Panerai). Service is top notch and the...More

1  Thank Elizabeth L
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 30 March 2015

Dear Elizabeth L, Welcome back! Thank you once again for your stay with us here at Oriental Hotel and for you most thorough review. We love hearing back from our guests. First of all please allow me to address your experience at our Steak House...More

Reviewed 15 January 2015

Location: Located in business district. Behind there are high-end malls. There is also a 24 hours convenient store just across the streets. Check in: Located at 'UP' (17th floor if I remembered it correctly) the building. Porter was very efficient in bringing our luggagges up....More

Thank SeaShellsManila
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 20 January 2015

Dear SeaShellsManila, Thank you for your very concise, comment! We're very glad to hear that everything was to your liking. Yes, our check-in lobby is located on the 17th floor. It was made this way so that every guest, regardless of room price, could enjoy...More

Reviewed 25 December 2014 via mobile

Simply put one of the best hotels I've stayed in Japan. Rooms are tasteful decorated and very spacious. The breakfast buffet was great with a good selection of both European and Asian cuisines which are freshly cooked. Location was good only 15 minutes from Sannomiya...More

Thank Karimohm
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 26 December 2014

Dear Karimohm, Thank you for your kind words! I'm glad that your stay was a memorable one! If you have the chance to visit us again, make sure to check out our breakfast buffet once more. We change the dishes based on each season and...More

Reviewed 27 November 2014

I spent 12 nights at the Oriental because of an extended business trip. And now I am looking forward in coming back! If not the best, probably in the top 5 hotels I have ever stayed. Yes, English is not a strong suit for the...More

Thank Nicosne
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 30 November 2014

Dear Nicosne, Thank you for taking the time to share your thoughts and giving us feedback on your recent stay with us. It has been said countless times, but we truly appreciate hearing back from our guests and have made many adjustments based on comments...More

Reviewed 27 November 2014

One of the nicest hotels I have ever stayed in on a business trip, we stayed for 12 nights and we were made so very welcome. The rooms were beautiful and spacious (for Japan standards) and every little amenity was made available. The rooms were...More

Thank Salvadorwest
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 30 November 2014

Dear Salvadorwest, It was our pleasure to be able to host you on your recent business trip! We're very pleased to hear that everything was to your liking. It isn't often mentioned, but you're very right, our surrounding area is wonderful for shopping and just...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$156 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kobe
#1 Business Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$156 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kobe
#1 Business Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (409)
Room & Suite (340)
Dining (98)
Amenities (75)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
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12
Room Tips
"Add breakfast when booking!"
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"Book room with breakfast."
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"Request a Mountain view. Its more interesting than the Bad view in my opinion."
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"Room with twin beds have couches."
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