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Kobe Portopia Hotel

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1,039 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Hong Kong, China
Reviewed 6 days ago NEW

The hotel is located on a man made island and is probably for people who come for conferences as it's right beside the conference building and some university. However, the hotel does offer shuttle bus that takes you back to sannomiya station and kobe station, which is great. However, becareful that the last bus departs by 9pm so if you...

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Helpful?
Thank Vivian C
Belo Horizonte, MG
Reviewed 1 week ago

I stayed at this hotel for a conference in its conference center, which was very convenient. The rooms are spacious and nicely decorated. It is not close to the city center or the port area, but a porterline stops beside the hotel and can take you to most places. My only difficulty during the stay was the language barrier: for...

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Helpful?
Thank Marcrisbh
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are deeply sorry about the inconvenience during your stay. To improve the quality of our service and to make every guests to be satisfied with our hotel, we will train ourselves more, especially for the languages. We appreciate your reveiw...

liverpool
Reviewed 4 weeks ago

Hotel is good, but: Far from city centre, convenient only for Kobe island airport and conference centre Bathrooms need a lot of work Gym is not good and you have to pay a ridiculous amount of money to use it Restaurants are expensive and not good enough Room service menu is overpriced and poor quality Staff very nice but not...

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Helpful?
Thank benedettauk
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We sincerely apologize as we could not provide you convenient stay here. We discuss the matter you mentioned, maintaining bathrooms clean and nice, prices for the gym, restaurants and room service menues, and we also train our staff to improve our service and make...

Reviewed 4 weeks ago via mobile

We spent one week in Portopia, which is huge hotel with hundreds of rooms, but is quiet, our room was spacious, with balcony, clean, the bed for us comfortable. Congress i same building, staff very helpful. Fantastic view in 30 floor restaurant . Many thanks to concierge Mrs Ota for strong help with our activities and transfers. The shuttle bus...

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Helpful?
Thank Drahomíra T
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very glad to know that you satisfied with your stay here. As congress have been held for years in and around our hotel, we are pleasure to support your stay in every way, rooms, restaurants, bussiness services and more....

London, United Kingdom
Reviewed 15 October 2016 via mobile

I personally like the Portopia Hotel. It is grand with lots of different restaurants. A convenient store, a French pastry shop and few high end fashion shops. We've stayed at the Portopia for 4 nights in October 2016. The hotel is located on the door steps of the international convention center on an island and an old port area. There's...

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Thank Karaki-w
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are happy to know that you satisfied with your stay here. Thank you for your kind and detailed review for our hotel. As many people visit here not only from Japan but also from foreign countries for various purpose, we...

Reviewed 5 October 2016

I stayed at the Portopia for a week during October 2016. The Portopia is huge - clearly meant to be a conference center hotel. I am from the US, and there is a great buffet breakfast on the 30th floor that I highly recommend (not cheap - try to get it included in your hotel rate). It is very convenient...

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Thank m74b
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very happy to hear that you had nice time during your stay with us, especially with breakfast on 30th floor. As you mentioned we have various restraurants inside, French, Itallian, Chenese and of course Japanese. Also, the convenient store(Family...

Tokyo, Japan
Reviewed 28 September 2016

Good hotel with great view. Came for a conference near the hotel. Good restaurants and a convenience store in the hotel. I enjoyed breakfast. You can choose restaurants in the 30th floor of 2nd floor. I went to both. Of course great view from the 30th floor, yet perhaps better food at the 2nd floor.

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Thank MartinD41
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so glad to hear that you enjoyed your stay with us, especially the view from our hotel. As you know, you can see the beautiful night view of Kobe city that is called “the night view of 10 million...

Utrecht Province, The Netherlands
Reviewed 26 July 2016

The room was clean and spacious for Japanese standards. We booked this hotel because of it's swimming pool, but upon arrival we discovered there was a steep extra charge for using both the indoor and the outdoor pool. There were also extra charges for the gym and there was even a cover charge for the bar. Also, the free shuttle...

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1Thank Huppypups
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We apologize to you for the inconvenience about the swimming pool, the gym, the bar and the shuttle bus during your stay. We will discuss these problems and try to find good solutions for you. Thank you very much for your comments about the...

Reviewed 19 July 2016

This is a great hotel if a little out of the way. I have stayed here many times and I truly love it. It has great restaurants onsite a free bus into town (and back before 10pm) and there is an automated train running every few minutes. Take advantage of staying a short run out of town to get the...

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Thank Jippoes G
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so happy to know that you have stayed with us many times. As you know, we have a lot of restaurants here and you can enjoy various type of dishes, like French, Italian, Chinese and of course...

Honolulu, Hawaii
Reviewed 8 July 2016

Really nice hotel. Used it upon arrival at Osaka Airport, took the airport ferry over to Kobe from KIX/Osaka airport. Super easy transfer from Ferry to Portopia's island peoplemover... then got off at the peoplemover station that is connected to the hotel. This is a 4 Star Hotel. Very nice accommodations, big lobby, quiet, clean, luxurious. Well located and convenient....

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Thank Steve J
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you very much for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are so happy to know that you enjoyed your stay here with us. We provide you the convenient ways to access to the city. You can take our free shuttle bus without reservations and the peoplemovers run until...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Trente et Un
Trente et Un
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Come to the Kobe Portopia Hotel and enjoy a panoramic view of beautiful sunsets, the Osaka Bay and Kobe's enchanting $10 million nightscape. Conveniently located 8 minutes from Kobe Airport, 10 minutes from Sannomiya and 20 minutes from Shin-Kobe Station, the Kobe Portopia Hotel has a complimentary shuttle bus to and from Sannomiya and Shin-Kobe Station throughout the day. With 744 guest rooms, 36 banquet and meeting rooms, the 1,702-seat Portopia Hall, 12 restaurants and bars, and a fitness center and spa facilities, the Kobe Portopia Hotel provides a wide array of services to meet our guests' every need. ... more   less 

Additional Information about Kobe Portopia Hotel

Address: 6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: RM356 - RM1,362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kobe Portopia Hotel 4*
Number of rooms: 744
Reservation Options:
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Hotel Style:
#3 Business Hotel in Kobe
#5 Spa Hotel in Kobe
#6 Romantic Hotel in Kobe
#6 Family Hotel in Kobe
#7 Luxury Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from Kobe Portopia Hotel staff and other travellers.
3 questions
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Questions? Get answers from Kobe Portopia Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing north you see downtown Kobe, south and you see UKB airport and the ocean. You can't go wrong here.”
 of 5 bubbles m74b, 5 Oct 2016 | Read review
“South wing is best”
 of 5 bubbles JippoesG, 18 Jul 2016 | Read review
“Rooms with 2 twin beds are big enough for a roll away if necessary.”
 of 5 bubbles 269SteveJ, 8 Jul 2016 | Read review
“We were on the 21st floor, and looked out on the Kobe airport and also Ikea.great!”
 of 5 bubbles DinaV, 30 Jun 2016 | Read review
“Ask for a higher floor if you wish to have good views.”
 of 5 bubbles Duke_Singapore, 7 Oct 2015 | Read review
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