Ace Hotel Kyoto

Ace Hotel Kyoto

245-2 Kurumayacho, Nakagyo-ku ShinPuhKan, Kyoto 604-8185 Kyoto Prefecture
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Traveller (603)
Room & Suite (98)
Guacamole and cocktail
Dining (27)
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About

5.0
#7 of 338 hotels in Kyoto
5.0 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.5 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Ace Hotel Kyoto lives in a part new build and part historic structure that was once home to a beloved landmark telephone company, designed in partnership with our longtime friends Commune Design and the legendary architect Kengo Kuma. Our first hotel in Asia, Ace Hotel Kyoto lives in the cultural epicenter of Japan, a place revered for its abundance of art, craft and nature. There’s an inspired Lobby with a dedicated art gallery, three distinct restaurants by award-winning culinary partners, 24-hour gym, flexible event spaces and a verdant garden courtyard. There’s also the first Stumptown Coffee Roasters cafe in Japan, and we’re within walking distance to cultural landmarks like the Nishiki Market, Kyoto Art Center and Kamesuehiro, the iconic 200-year old confectionary.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Banquet room
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Rooftop bar
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Boutique
Languages Spoken
English, French, Japanese

Location

245-2 Kurumayacho, Nakagyo-ku ShinPuhKan, Kyoto 604-8185 Kyoto Prefecture
Name/address in local language
301Reviews8Q+A35Room tips
Traveller rating
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Detailed Reviews
Tina K wrote a review Jul 2020
Japan
+1
5.0 of 5 bubbles
As a big fan of Kengo Kuma the Ace Hotel was a must stay and I have to say it only exceeded expectation. Even the amazing photos won't do it justice because the craftsmanship and quality behind every corner matches the most luxury hotels Kyoto can offer but at a much friendlier price point.

The rooms are generous in space with a unique mid-century inspired interior mixed with Japanese craftsmanship. The amenities are lovely with a refreshing designed as everything else. You will even find a nice hand-crafted traditional Japanese broom at the entrance which I appreciated.

We started with cocktails on the terrace overlooking the generous courtyard. Nice outdoor spaces are hard to come across in Japanese cities and this is one of the best. The cocktails were delicious with nice seasonal Japanese accents (ordered the Shiso cocktail and later the one with Kinobi Gin).

Piopico offered probably the best taco in Kyoto. Having lived in California I am used to good mexican food which is challenging to come by even in Tokyo, but the quality of food in this restaurant was on par with some of the best places I've been back in the US.

I had the American style breakfast at Maurice, which came served in beautiful Hasami Porcelain and a refreshing break from the traditional Japanese breakfasts that are often served in Kyoto. Wonderfully authentic and generous serving size.

All in all I had a wonderful stay through and through and happily recommend it to anyone that loves good design, architecture, relaxed vibes and good food.
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Date of stay: June 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yoshimoto Maki, 営業 at Ace Hotel Kyoto
Responded 7 Jul 2020
Hi swissjapanese, Thank you very much for your review. We are so honored to have been on receiving your kind words. We are really glad to share your great experiences during staying with us. We hope to welcome you back again soon and find other new East Meets West experiences at Ace Hotel Kyoto! Have a wonderful week. Ace Hotel Kyoto Management Team
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CharlotteKyoto wrote a review Jul 2020
4.0 of 5 bubbles
We have stayed in one of the Suite, it was just perfect !
We could relax in our private sleeping area (+ bath and shower) and we could also have some friends to enjoy listening good vinyl music.

Eco friendly, I could appreciate the non plastic accessories (bamboo teeth brush, paper water bottle...).

I quite appreciated the selection of the furnitures and decoration inside the room mixing different styles and traditional Japanese technics (Indigo fusuma).
Also the commun facilities, with good choice of restaurants, the café, the great terrace and the DJ booth...

I shouldn't forget the most important... they have a wonderful team who brings you international and open mind feeling in center of Kyoto !
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Date of stay: June 2020
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yoshimoto Maki, 営業 at Ace Hotel Kyoto
Responded 9 Jul 2020
Hi CharlotteKyoto, Thank you very much for your review. We are very glad to know that you have enjoyed records and eco amenities in the room and facilities and interior in the hotel. Greatly appreciated for your kind comments for our team members and hope to welcome you back soon! Ace Hotel Kyoto Management Team
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Christopher Flechtner wrote a review Jul 2020
Kyoto, Japan
5.0 of 5 bubbles
Located in the center of it all the ACE is the perfect place to call home while you visit Kyoto. With awesome food, coffee and spirits just steps from your rooms door you don't have to venture far to start things off right. There is even a subway stop smack dab in the middle of the place so on those less than perfect weather days you can easily stay dry as you venture out. Having lived in the PNW we enjoy our Stumptown coffee and their sweets with a local Kyoto twist are simply perfect. Whether you are just passing through or a Kyoto local you will always feel welcome and walk away feeling inspired. Thank you ACE!
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Date of stay: July 2020
5.0 of 5 bubblesLocation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yoshimoto Maki, 営業 at Ace Hotel Kyoto
Responded 14 Jul 2020
Hi christopherfJ3078WA, Thank you for staying with us and for sharing your valuable comments. We are glad that you enjoyed our Stumptown Coffee & Sweets. This is the first ever Stumptown Cafe in Japan and we strive to provide the best quality beans for our guests. Having a subway entrance right in the middle of our complex is definitely ideal for fast access to our property and surrounding shops. Looking forward to your next visit. Ace Hotel Kyoto Management Team
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T M H R wrote a review Nov 2022
5.0 of 5 bubbles
I truly enjoyed the lively atmosphere with DJs, a day of the dead, and a special event where we could have drinks with our dog in the STUMPTOWN café. The rooms were quiet, the showers with a sufficient quantity of water and the scent of UKA soaps made us feel very relaxed. I was also pleased that it is plastic free.

We have no complaints at all. We really appreciated the extra towels, blankets and step stools for my kids, pajamas and humidifier for my wife, etc., which we were able to provide by contacting the hotel from our end.
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: If you are visiting by car, I recommend the Kinkaku Garage near the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto
Responded 3 Nov 2022
Hi W3835CPtm Thank you for sleeping with us. We love that you enjoyed our different events and noticed all the little details. Our intention is to have considered spaces with thoughtful service that gives you the best experience possible. Let us know when you are coming again so we can make your next visit even more special. See you soon and take care. Nico General Manager
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Anthony A wrote a review Dec 2022
Unley, Australia
+1
5.0 of 5 bubbles
What can I say but perfection! The Ace Hotel was probably our favourite hotel while staying in Japan.

As soon as you walk into the foyer you know you have chosen a cool, beautifully appointed and funky hotel.

The staff are young, friendly and are only too happy to want to help. They really make the hotel with their eagerness to please and assist.

The hotel itself is so stunning with artistic features, stunning rooms with beautiful amenities. Our room even included its own vinyl record player and guitar in case you were compelled to write your own song (it even included music paper so you could write the actual music!)

We chose a deluxe King room which was a nice size for two people and did not feel cramped at all. There was free WiFi a great TV, air conditioning and also an air purifier.

Loved the bathroom, which included stunning bath products by Uka, to use in the Japanese soaking bath. The bathroom product were also all bio degradable.

The gym was my favourite part, on our trips many hotels offered a gym, that were really bad. The Ace Hotel had a really good tray of equipment and was also clean and they provided great sanitisation equipment.

The hotel has coffee shops and many stores down stairs and is also close to SO much shopping and sight seeing places. Within the actual hotel though you also have Piopiko
Contemporary tacos and cocktails from Michelin-ranked rockstar Chef Wes Avila, Mr. Maurice’s Italian their rooftop ode to Italian-American cooking and Mr. Maurice’s Rooftop Bar their rooftop ode to Italian-American cooking serving pasta, wood fire pizza, wine and cocktails. For an early morning pick me up you can also visit Stumptown Coffee Roasters.

After all my friends who had been to Kyoto told me it was their favourite place, I now know exactly why, what an incredible place. We would definitely come back and suggest this amazing hotel. It was one of the best parts of the holiday.
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Make sure you check out the bars/ restaurants in the hotel they are all great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto
Responded 21 Dec 2022
Dear AnthonyA207, Thank you for sleeping with us. We are overcome with joy to hear you could enjoy yourselves and put all of our facilities and features to good use. Art and music are a key part of the Ace experience and we look forward to hearing some of your original songs for us on the guitar when you get back. Please also extend to your friends a big warm thank you from us. Safe and happy travels.
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Chace wrote a review Nov 2020
Shibuya, Japan
5.0 of 5 bubbles
My two night stay was one of the most memorable hotel stays in recent memory. The warm and attentive staff were incredibly gracious with just the right amount of casual, which is such a treat in Japan, especially Kyoto, where service staff can often be overly formal. There is just so much attention to detail in the execution of this hotel, from the eclectic vinyl music curation in the rooms (each with their own turntable!), to the commendable no plastic initiatives. They have really gone above and beyond to connect with and become an essential member of the creative community...no small feat for any outsider in Kyoto, It’s a testament to the passion put into the effort. Amazing margaritas at the taco spot, brilliant breakfast at Maurice, world class coffee at Stumptown, shopping bazaar connected to the hotel. I found myself spending more time in the hotel than I care to admit for visiting a city such as Kyoto. They have a lot of really cool events and parties such as bean bag movie nights etc. Can’t wait to go back. Can’t recommend enough.
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Date of stay: October 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto
Responded 8 Nov 2020
Dear 905chacef, Thank you for sleeping with us. We are thrilled to hear you had a great time with us. Ace Kyoto aims to not only be an amazing hotel but a place for the international and local creative community to call home. We are blown away daily that our love letter to Japan is embraced and celebrated by such amazing guests and friends. Please do not hesitate to contact us for your next visit. Also, we have some great packages like Dawn to Dusk which offers earlier check-in and later check-out times so you can spend more time with us. See you soon! Nico Black General Manager
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Wanderlustgaal wrote a review Apr 2023
California
+1
5.0 of 5 bubbles
Our visit to Kyoto and 3 night stay at this hotel was driven by a pop up dinner reservation to Noma Kyoto (by Chef Rene Redzepi), held within this modern hotel. Everyone was very helpful and attentive and everyone spoke very good English. It is located about a block away from the subway, K-Line, at the Karasuma Oike station.

We stayed in the Deluxe King room on the 7th (top) floor. The bed was very comfortable. They provided a thin but weighty cover over the comforter which provided an excellent level of warmth. The bathroom was fabulous, as it offered the special Japanese toilet (heated seat and bidet) and a separated shower and tub enclosure.

We added the breakfast meals to our room. In the restaurant, you can choose Western meals or a Japanese breakfast; both were very good.

This place is pretty hip: artist displays, open business area in the lobby, cool Taco days, shops below, cool music vibes and vinyl record players in the rooms.
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Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Google Maps address is incorrect.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto
Responded 29 Jun 2023
Dear Wanderlustgaal, Thank you for sleeping with us. So lucky of you to get a spot at Noma and even luckier for us to have you stay over. Looks like you had the full of experience utilizing the records, breakfast, and Taco Tuesdays. Thank you for taking to the time to write about the details with us during your adventures in Kyoto. Can't wait to have you back. Yours Sincerely, Eric Assistant Operations Manager
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Larwen wrote a review Nov 2023
Canada
4.0 of 5 bubbles
We enjoyed our stay at the Ace Hotel and had no real complaints. The hotel was very affordable and has a lot of positive energy. The staff were all young, and extra kind and helpful. The breakfast was a set menu, fresh and delicious, served in a bright stylish room.

The hotel restaurants were a bit odd with challenging hours for opening. One was Mexican and the other was an Italian bar. It was pleasant because we could sit outside and have a drink looking down onto a garden, but "Mr. Maurice's" Italian drinks menu was hilarious and not remotely Japanese.

The neighbourhood is great for walking to trendy restaurants and shopping. The hotel had bicycles and e-bikes, free for guests, which were fantastic for exploring the city and discovering the temples and the bamboo forest. This is a great way to see these sights because the entire journey becomes a cultural adventure.

The gym is decent and reasonably well equipped.

The hotel has a hip, open concept lobby, and a general vibe that reminded us of the trendy Camper hotel in Barcelona. The rooms were small and basic, with wool hunting-camp style blankets on the beds, and other funny and quirky decor choices like this that contributed more to promoting that hip style than creating comfort.

Entirely happy with our stay but I would say the high points for us were the breakfast, the bikes and the neighbourhood.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from エースホテル京都 マネージメント, Owner at Ace Hotel Kyoto
Responded 29 Nov 2023
Dear Larwen, Thank you for sleeping with us. We appreciate you choosing our hotel out of the many for your special trip to Japan. So glad to read that you could enjoy yourself in and out of hotel and took advantage of the MATE e-bikes when exploring Kyoto. We have taken your feedback for our food and beverage service to heart and will keep your words in mind going forward. Wishing you safe and happy travels beyond Kyoto. Yours Kindest, Eric Assistant Operations Manager
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TravelGnomes wrote a review Jan 2024
Sydney, Australia
5.0 of 5 bubbles
We stayed as a family of four in the Family Tatami room. It was so spacious for essentially 4 adult-sized people to lounge around in. Our teenage boys loved strumming on the guitar and the record player added great vibe. The bathroom area was huge and all four of us could use it without too much drama or waiting. Location was great - a quick hop by subway to Kyoto Station to catch the Shinkansen. The historic building complex houses great quirky shops and you would see lots of locals coming by. We used the complimentary bikes (choice of e bike or manual) to cycle along the riverway. As coffee lovers, we purchased the Bottomless Cup coupon which allows unlimited coffee orders from Stumptown Roasters (a cool cafe located in hotel lobby) - it was a dangerous caffeine overload though! It’s worth it if you think you’ll be having three coffees per day.

Overall it was a most memorable stay that won the approval of our teenagers!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from エースホテル京都 マネージメント, Owner at Ace Hotel Kyoto
Responded 28 Feb 2024
Dear TravelGnomes, Thank you for sleeping with us. We really do appreciate you choosing our hotel and taking the time to share your experience with us with the world. So glad to see that the kids stayed creative with the music and that you all could hop on the MATE e-bikes and explore Kyoto. Great choice with the Free Flow Coffee ticket, probably the best way to face jet lag and stay active on a busy trip. We miss you already and cannot wait to welcome you back. Yours Kindest, Eric Assistant Operations Manager
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マフィ wrote a review Dec 2020
Kawaguchi, Japan
5.0 of 5 bubbles
staffs were friendly and helpful for us. thank you for excellent hospitality!
 location was perfect. easy connect both subway line. so
I recommend pass ticket
you can get at subway station.
you may think "stay fee is little
bit expensive" but you can save
traveling fee without taxi.
enjoy KYOTO use your feet!

英語全集中も力尽きてきたので、日本語にて。
久しぶりに京都に参りましたが
素敵なお店が沢山増え、見応えがございました。リノベされた町屋風のコーヒー店はとても居心地が良かったです。エースホテルはんも、同じ様な雰囲気をお持ちで感心いたしました。
 いつかまた、利用させて頂きます。
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto
Responded 8 Dec 2020
マフィさま この度はエースホテル京都にご宿泊をいただきありがとうございました。 また、場所やサービスに至るまでお褒めの言葉をいただき、重ねて御礼申し上げます。 烏丸御池駅に直結する当ホテルは、マフィさまがおっしゃって下さったように便利な地下鉄を使い様々な観光名所へと気軽にお出かけいただける立地です。同じ敷地内の新風館の豊富なテナントはもとより、近隣には様々な用途に合わせて訪れることができるレストランやお店がたくさんあります。 次回お越しの際にはぜひプランをお聞かせください。 行先に合わせたフレンドリープレイスをご紹介します。 総支配人 ニコラス ブラック
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Answer from doreen w
Melbourne, Australia69 contributions38 helpful votes
Yes..
Hong Kong, China104 contributions1 helpful vote
Air conditioning is available in the rooms and the entire hotel. Do you don’t need to worry about it. Minimum temperature is 19.
gretcheng403 wrote a tip May 2024
Chicago, Illinois18 contributions1 helpful vote
5.0 of 5 bubbles
"Connected to the Kyoto subway so you don’t even have to go outdoors to access if the weather is bad."
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stephenhQ5149MW wrote a tip Apr 2024
Hong Kong, China69 contributions51 helpful votes
5.0 of 5 bubbles
"Be sure to head down for breakfast before last orders at 10.00 "
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BeadyEyes wrote a tip Mar 2024
Singapore65 contributions61 helpful votes
5.0 of 5 bubbles
"Connecting rooms available"
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DPG wrote a tip Mar 2024
23 contributions8 helpful votes
4.0 of 5 bubbles
"The checkin process can be a hit or miss. There is a map of Kyoto and the hotel surroundings at the checkin area. Make sure to grab it!"
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Belinda S wrote a tip Mar 2024
15 contributions
5.0 of 5 bubbles
"Very convenient location, right by the metro"
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Not the right property for you?
There are more places to choose from in the Kyoto area.
PRICE RANGE
RM 919 - RM 1,380 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoCity Center
NUMBER OF ROOMS
213
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ACE HOTEL KYOTO (R̶M̶ ̶1̶,̶2̶9̶3̶) RM 963: UPDATED 2024 Reviews, Price Comparison and 667 Photos (Japan) - Tripadvisor

Frequently Asked Questions about Ace Hotel Kyoto
Which popular attractions are close to Ace Hotel Kyoto?
Nearby attractions include Rokkakudo (0.2 km), Kyoto International Manga Museum (0.2 km), and Kaleidoscope Museum of Kyoto (0.1 km).
What are some of the property amenities at Ace Hotel Kyoto?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Ace Hotel Kyoto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel Kyoto?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ace Hotel Kyoto?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ace Hotel Kyoto?
Conveniently located restaurants include Matsuzakagyu What’s Kyoto Muromachi, Tempura Tentora Shinpuhkan, and Inoda Coffee Honten.
Are there opportunities to exercise at Ace Hotel Kyoto?
Yes, guests have access to a fitness centre during their stay.
Is Ace Hotel Kyoto located near the city centre?
Yes, it is 0.3 km away from the centre of Kyoto.
Are any cleaning services offered at Ace Hotel Kyoto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel Kyoto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel Kyoto offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
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