We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel New Hankyu Kyoto

Save
Traveller (275)
Room & Suite (213)
Dining (73)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent18%
  • Very good50%
  • Average24%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (557)
Filter reviews
190 results
Traveller rating
37
83
46
13
11
Traveller type
Time of year
LanguageEnglish
More languages
37
83
46
13
11
Show reviews that mention
All reviewsthe busgreat locationunderground shopping mallramp accessmetal keybuses departdirectly opposite the train stationfront desk staff were very friendlyarriving by trainshowing its agehotel is locatedfamily vacationkansai airportbusiness centerstaff speakfree wifichoose this hotel
FilterEnglish
Updating list...
1 - 5 of 190 reviews
Reviewed 4 weeks ago via mobile

Impression I got for this hotel after 2 nights stayed as follows:- 1. Pro Near Kyoto JR and bus interchange. Convininace to deposit your luggage there and walk around the city Western breakfast comes with american grinder coffe. 2.Con wifi is bad and almost impossible...More

Thank sayvonna
Reviewed 16 January 2018 via mobile

I agree that the toilet stinks and that the cleanser is to high, but yes, I also agree that it is awesome that Hotel New Hankyu Kyoto is so close to the JR station! I love how the transportation is so easy.

1  Thank Maggie T
Reviewed 7 January 2018

Spectacular location! Super close to the JR station, which is a great benefit for those of you who travels on the train a lot to different places. The room is pretty good, but a few conditions: the toilet stinks (PLEASE repair it), the cleanser in...More

Thank Lingyun S
Response from 京都新阪急ホテル, Manager at Hotel New Hankyu KyotoResponded 5 February 2018

Thank you for staying in our HOTEL NEW HANKYU KYOTO . And also thank you for the feedback in our website. We are very sorry for the bathroom smell let you feel uncomfortable we caused during your stay. We will instruct our staff involved in...More

Reviewed 30 December 2017 via mobile

I love classic hotels with heritage, whether they are newly renovated or not, each still has its own taste ( same employees, same chefs.. same bell boys..etc) Kyoto new Hankyu hotel fits my preference perfectly. Old but well maintained lobby, friendly staffs, and the room...More

1  Thank Sean J
Reviewed 19 December 2017 via mobile

The room is dirty and smells. The color of carpet already turned dark grey and looks old and dirty. The Bathroom also need to be improved. It seems that Nobody takes care of the yellow water stain under the basin. Oh there’s free Wi-Fi but...More

Thank Ming-Hui Y
Response from 京都新阪急ホテル, Manager at Hotel New Hankyu KyotoResponded 5 February 2018

Thank you so much for stay in our hotel New HANKYU KYUTO. We are sorry for our bathroom let you feel uncomfortable. seriously listens to all of the customer feedback we receive, and we are constantly striving to provide our guests with a superior level...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$96 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (275)
Room & Suite (213)
Dining (73)
Amenities (9)
Nearby
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub,
Kyoto Station. A nexus for commerce, shopping, dining,
and hotels, the Shimogyo-ku area is infused with
tourists and local business travelers, making it a
competitive location for ever-new commercial
structures. The shops and cafes here are chic and
trendy, as a result, with many recognizable chains.
Commuters flood the Shimogyo-ku area twice a day, and
...More
Questions & Answers
Ask a question
valhoops
19 February 2017|
Answer
Response from 원진 이 | Reviewed this property |
I guess the chance is below 50% as the hotel is popular for tourists and business men. You could ask this to the front or perhaps you can stay at other nice hotels near the Kyoto station. I would recommend New Miyako Hotel... More
0
Votes
Google Translation
Jason B
24 November 2016|
AnswerShow all 6 answers
Response from Dewayne C | Reviewed this property |
I don't think so, but the station is across the street and it'd be an easy visit without much hassle or planning. My room was on 2nd floor. You may be able to see its approach from a higher floor...
1
Vote
kirwee
2 August 2014|
Answer
Response from AnneMac S | Reviewed this property |
Take the Central Exit, same exit that leads to the Kyoto Tower. :)
0
Votes
Room Tips
"Ask for non-smoking if particular. We had a smoking room for a night and even the towels smelled of smoke."
Read review
"They have smoking and non-smoking floors."
Read review
"If you are a light sleeper, request for a room away from the main street as you will hear the sirens and..."
Read review
"Do not choose 9th floor rooms since, in my experience, they can be noisy."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing