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272 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Brisbane, Australia
Level Contributor
11 reviews
6 hotel reviews
Reviewed 1 week ago

Hiiragiya Ryokan is a nice ryokan in a good, central area near shops. The staff at Hiiragiya Ryokan were very friendly and helpful and gave good advice. As well as this, my friend and I had dietary requirements, so the staff changed our meals and catered for our dietary requirements. The futons were comfortable, the service was amazing and the... More 

Thank Danielle H
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago via mobile

If you're a traveller who likes to experience everything, it is essential to stay in a ryokan while in Japan. At Hiiragiya we experienced impeccable service and a truly relaxing stay in our whirlwind trip to Japan. Take full advantage of all amenities - the full Japanese dinner (which was amazing, beautiful and delicious - we took photos of every... More 

Thank Dani_worldtraveler
san francisco CA
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 4 weeks ago

This was a once in a life time experience. I couldn't have been happier despite my concerns about a "smoking" room and sleeping on a futon. There was absolutely no smell of smoke and I slept incredibly well. I felt so pampered. The service was exquisite and the food was amazing. We stayed until the last possible minute and sadly... More 

Thank JM1051
Zurich, Switzerland
Level Contributor
84 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 4 weeks ago

We staid there for one night and that was a very pleasant stay. That ryokan is almost 200 year old and it has been run by the same family since it started. One can feel how experienced and dedicated the owners are. We had a delightful stay, delicious traditional dinner served in the room and excellent night on the tatami... More 

North Yorkshire, United Kingdom
Level Contributor
200 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 29 October 2016

I stayed here with my family for one night recently. Although I have spent much time in Japan, I had never stayed in a Ryokan and this was a fantastic introductory experience. We stayed in the old wing and the rooms were very comfortable, with one having its own private garden. The baths are quite special and we all had... More 

Thank UncleBuncle
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016 via mobile

The customer service was top notch and the food was great! The room was old but comfortable, befitting of its reputation as a historical inn. The owner came by personally to welcome us (which she appears to do for all guests) and as we were on our honeymoon, she gave us a set of traditional chopsticks as well as a... More 

1 Thank thngk2016
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

I visited here in September with my husband to celebrate my birthday. We stayed for 2 nights in the old wing. The welcome we received was warm and the staff were most helpful. We were blown away by this Ryokans atmosphere. It's very traditional, with tatami mats and a futon bed. Which I may say was unbelievably comfortable despite my... More 

2 Thank Pashy56
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 October 2016 via mobile

Stayed in the old wing for a bit of history. Whilst the room is charming enough during the day, it was next to impossible to get adequate rest at night. Air conditioning was so loud and jarring it was impossible to get to sleep with it on and had to try to sleep in a very stuffy room. They could... More 

1 Thank Alexandraah_86
Philadelphia, Pennsylvania
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 27 September 2016

We chose Hiiragiya on the recommendation of an acquaintance. It generally would've been out of our price range, but we were able to move some money around and free up enough cash to give ourselves one totally luxurious night here, and if I had it to do again, I'd do it exactly the same way. From booking right through to... More 

3 Thank mcp49
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2016

absolutely lovely service. it is THE ideal ryokan experience in kyoto. only thing is that i would have liked to stay in a more bustling area (like gion) and ryokans like hatanaka might be better for people looking for something like that. regardless, the service was impeccable and the dinner menu was extensive and expansive. all in all-- had a... More 

2 Thank TravelingJiya

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
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  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Concierge
  • Multilingual Staff
  • Banquet Room

Additional Information about Hiiragiya

Address: 277 Nakahakusancho Huyacho Anekoji-agaru, Nakagyo-ku, Kyoto 604-8094, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Price Range: RM2,447 - RM6,858 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hiiragiya 3*
Number of rooms: 28
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Also Known As:
Hiiragiya Hotel Kyoto
Hotel Style:
#4 Top resorts Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Hiiragiya staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booked through Japanican which probably saved us a little money. Small room was still perfectly adequate for 2”
 of 5 bubbles JM1051, 2 Nov 2016 | Read review
“ask for a room in the oldest part of the ryokan”
 of 5 bubbles KUSNACHT, 31 Oct 2016 | Read review
“Choose the old wing as more authentic”
 of 5 bubbles Pashy56, 18 Oct 2016 | Read review
“This is a very traditional way to stay. Ask on arrival for what to do and by following the customs you will start to understand old Japan.”
 of 5 bubbles G9084YZdavidh, 29 Jul 2016 | Read review
“the old rooms overlooking the garden”
  • Chilling in the room with sake and nibbles
 of 5 bubbles KatieM750, 10 Jul 2016 | Read review
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