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Matsubaya Inn

523 reviews
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Traveller (319)
Room & Suite (432)
Dining (45)
Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Self-Serve Laundry
Breakfast included
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (523)Write a Review
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All reviewsjapanese breakfastjapanese style roomkyoto stationbicycle rental shoptea settatami matsryokan experiencesmall giftshared showerminute walktraditional ryokangarden viewthird floorbreakfast was deliciousstayed nightstop floorquiet street
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1 - 5 of 370 reviews
Reviewed 6 January 2018

We were beyond disappointed by our stay at Matsubaya. Having stayed in many ryokans prior to this, some more expensive, some less, there is a certain charm and standard that we came to expect from the experience that makes it worth the price. We chose...More

3  Thank Allison G
Reviewed 12 December 2017

Stayed in the Matsubaya for 3 nights with some friends as part of a Japan tour. It was an amazing experience sleeping in a traditional Japanese room on a futon. The breakfast options available were delicious. The inn is located close to Kyoto's main station...More

Thank Danny1670
Response from matsubaya, マネージャー at Matsubaya InnResponded 13 December 2017

Thank you for staying with us and for your kind review. We are delighted that you had a pleasant experience on that your stay with us We are looking forward to welcoming you on your next stay with us. with kindest regards, The management team...More

Reviewed 6 December 2017

We stayed at Matsubaya for two nights, and absolutely loved every minute of it. It was a wonderful, unique break from all of our other accommodations while in Japan (typical hotels). The staff was extremely friendly, and the breakfast was delicious and affordable. The inn...More

Thank aDifferentCity
Response from matsubaya, マネージャー at Matsubaya InnResponded 9 December 2017

Thank you for staying with us and for your kind review. We are delighted that you had a pleasant experience on that your stay with us We are looking forward to welcoming you on your next stay with us. with kindest regards, The management team...More

Reviewed 5 December 2017

It was great to experience Japanese-styled room during our trips. Amazing feeling when sleeping on futon or drinking with Japanese-style tea pot. Staff (especially the pretty female receptionist) was so supportive and friendly. Good location which is near Kyoto station. Bathroom was very cold thoughMore

Thank Levidn
Response from matsubaya, receptionist at Matsubaya InnResponded 7 December 2017

Dear Guest, We thank you very much for your stay with us and would like to express our great thanks to you for choosing us from many hotels in Kyoto and writing your comment. We are so delighted to hear that you enjoyed your time...More

Reviewed 29 November 2017

My husband and I spent a night here in November 2017 and loved it! The hotel staff was so respectful and went out of their way to help. We were thrilled with the traditional ryokan experience and would have loved to spent more time.More

Thank Alexandra A
Response from matsubaya, receptionist at Matsubaya InnResponded 7 December 2017

Dear Guest, We thank you very much for your stay with us and would like to express our great thanks to you for choosing us from many hotels in Kyoto and writing your comment. We are so delighted to hear that you enjoyed your time...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$108 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Top resorts Hotel in Kyoto
Room types
Non-Smoking Rooms
Details
Price range
US$108 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Top resorts Hotel in Kyoto
Room types
Non-Smoking Rooms
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Traveller (319)
Room & Suite (432)
Dining (45)
Amenities (20)
Business Centre & Event Rooms (1)
Nearby
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub,
Kyoto Station. A nexus for commerce, shopping, dining,
and hotels, the Shimogyo-ku area is infused with
tourists and local business travelers, making it a
competitive location for ever-new commercial
structures. The shops and cafes here are chic and
trendy, as a result, with many recognizable chains.
Commuters flood the Shimogyo-ku area twice a day, and
...More
Questions & Answers
Ask a question
eamonl85
27 January 2017|
AnswerShow all 4 answers
Response from lforest | Reviewed this property |
you can use.the.key
0
Votes
Luv2Travelgg
7 May 2016|
Answer
Response from Q2018GWterryl | Reviewed this property |
Yes sure why not. Just make sure there is an adult staying with him.
1
Vote
lele809
18 April 2016|
AnswerShow all 2 answers
Response from AdzynR | Reviewed this property |
Yes. You are given a key for door. To lock at night and when you leave each day
0
Votes
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123
Room Tips
"Do not stay here. Choose another ryokan. But if you go, request the first floor with courtyard view."
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"Rooms on the ground floor also have a traditional Japanese garden."
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"Garden view room is lovely, but if you want to save some money, you could probably just get the rooms without..."
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"Try the Japanese style rooms or go to the Dormy Inn"
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