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Matsubaya Inn

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475 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Melbourne
Reviewed 2 weeks ago

We were looking forward to the ryokan experience and left disappointed. I will agree with the other reviewers that the staff are very welcoming and friendly however considering you pay the equivalent for a nice hotel you expect a certain standard. Our room was 201 which is first floor and facing the road. While it doesn't seem busy, if you...

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3Thank Madbenjoel
Reviewed 4 weeks ago

We really enjoyed our time at the this ryokan. The staff was incredibly warm and hospitable. They spoke perfect English and made it a point to give us direction, tell us about the area, and made themselves available to answer questions. They ryokan was also very clean and tidy. We're very happy that we stayed in a ryokan in Kyoto...

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Thank Michael M
Brussels, Belgium
Reviewed 4 November 2016

I have stayed about ten times in different REAL Ryokans in Kyoto. This is a fake for silly tourists. The stuff is friendly and knows English but everything else is terrible. They don't serve you like in a Ryokan. First there is no bath - which it the real fun of Ryokans. Second no dinners and breakfasts are served in...

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1Thank tp19492016
Franklin, Massachusetts
Reviewed 3 November 2016

Now- my husband and I (on honeymoon) had a modest budget, and this ryokan delivered a traditional Japanese experience without breaking the bank. There were many reasons why this was my favorite hotel in all the places we stayed in Japan: (1) Close to Kyoto station. (2) VERY close to a bike rental shop and temple (3) The room was...

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Thank Stephanie O
Reviewed 1 November 2016

Staff was great, place was clean, very fun and surprisingly comfy way to sleep. Nothing fancy, bathroom enclosed. It was within walking distance to the train station and city center. Would recommend it!

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Thank Kate K
Toronto, Canada
Reviewed 29 October 2016 via mobile

We stayed here for 4 night with our 15 month old. The staff was very friendly especially the kitchen staff who makes breakfast, and the man who works at the front desk (not the owner). Their English is quite good. When we arrived at around noon, we were told we could only access our room at 3pm. That's fine, no...

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Thank stroumpfer
San Francisco, California
Reviewed 6 October 2016

After sifting through a number of ryokans and getting totally sticker shocked by the price, we thought a traditional style Japanese hotel was out of the question. Then we stumbled upon the Matsubaya Inn, and it couldn't have turned out any better! The rooms are really nice, and it's a great place to come back to after a long day...

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Thank toejamson
Page, Arizona
Reviewed 27 September 2016 via mobile

I had a lovely long weekend staying in one of their Western style rooms. Centrally located 5 minutes from the shinkensen station and downtown Kyoto it is a wonderful starting point for any travels around the town. I can't say enough good about the owners and staff as well. They were all very nice and helpful.

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Thank Joel R
Mexico City, Mexico
Reviewed 18 September 2016 via mobile

This place is incredible. All details are taken care of and they're nice to everyone. No surprises everything works, and they want to help as much h as they can. I left something in the room and I'm now in Osaka and they shipped it here from there. That's what I call service. Close to Kyoto station and currently expanding...

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Thank lforest
Reviewed 8 September 2016

Chose this hotel online, as I wanted to live the experience of sleeping in a typical, old-style Japanese room. The ryokan is a 10 minute walk from Kyoto station in a very quiet street close to several bus stops leading all around Kyoto. Friendly and helpful English-speaking staff. I was skeptical about having to share the shower (in the corridor)...

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Thank Fra P

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Staying in Shimogyo-ku

Neighbourhood Profile
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub, Kyoto Station. A nexus for commerce, shopping, dining, and hotels, the Shimogyo-ku area is infused with tourists and local business travelers, making it a competitive location for ever-new commercial structures. The shops and cafes here are chic and trendy, as a result, with many recognizable chains. Commuters flood the Shimogyo-ku area twice a day, and with Kyoto Station itself being a modern mega-complex and an architectural marvel, this neighborhood is one of the most contemporary and energetic areas that the city has to offer. Buildings here look futuristic, and huge department stores, shopping arcades, and public meeting spaces provide every possible convenience. It is also nearly the only place in Kyoto where rooftop dining and socializing is available, completing its modern tone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Matsubaya Inn

Address: Higashinotoin Nishi-iru, Kamijuzuyacho-dori, Shimogyo-ku, Kyoto 600-8150, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku , Kyoto Station
Price Range: RM248 - RM2,939 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Matsubaya Inn 3*
Number of rooms: 11
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Also Known As:
Matsubaya Hotel Kyoto
Hotel Style:
#11 Top resorts Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Matsubaya Inn staff and other travellers.
6 questions
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singapore
Singapore, Singapore
7 months ago
New York City, New York

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Questions? Get answers from Matsubaya Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take 201!”
  • Linen quality
 of 5 bubbles Madbenjoel, 25 Nov 2016 | Read review
“Just don't stay here.”
 of 5 bubbles tp19492016, 4 Nov 2016 | Read review
“Get the Japanese style room!”
 of 5 bubbles toejamson, 5 Oct 2016 | Read review
“1st floor with garden view is really nice.”
 of 5 bubbles jcperreau, 27 Aug 2016 | Read review
“Japanese rooms only -avid western style rooms”
 of 5 bubbles Jan4462, 13 Jul 2016 | Read review
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