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Matsubaya Inn

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481 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Alphen aan den Rijn, The Netherlands
Reviewed 7 April 2013

We used this hotel, even got our family to come from Tokyo, because it was mentioned in the Lonely planet. Surely they mean well. But this Ryokan is not what one expects. The room, we had western rooms are ok. Nothing fancy, clean, but small. AND the tower were terrible. Small and old, not able to dry my body after...

Thank mountainst
Reviewed 19 March 2013

Stayed with my sister, mum and 3 yr old son, two in each room. Fabulous rooms, especially garden room on ground floor. Needed the heating as was rather cold on entering, but otherwise was wonderful. Even had kimonos to wear in our rooms, even little one for my son which was such fun. Very complicated rules for footwear on different...

Thank lucyeastbourne
atlanta, georgia
Reviewed 16 March 2013

Just stayed here for 2 nights. Loved it. The hosts were lovely and always there to help. I liked the traditional feel of the ryokan. Stayed in a Japanese room which was really comfortable. Extremely clean and the Japanese breakfast was excellent. I will return-:)

1Thank Bob M
Reviewed 15 March 2013

Having only stayed in hotels and apartments this was indeed an amazing experience. The Inn was spotless and clean and the hosts could not do enough to make us feel welcome. The rooms were all detailed with authentic artwork with some having small courtyard gardens to the side. If you find yourself in Kyoto and would like an incredible japanese...

Thank melbourneboys
Melbourne, Australia
Reviewed 5 March 2013

the hosts could not have been more friendly and helpful. we liked the way they intoduced you to the appropriate customs when staying in a ryokan and ensured that every query was addressed. the room was smallish but adequate and very clean as was the bathroom. The position was great, being near the station and bus stops. The staff sell...

1Thank LongIslandBeachbums
Melbourne, Australia
Reviewed 26 February 2013

Hosts are friendly and very helpful. They made their best effort to provide me with an enjoyable stay. I was introduced to the room and explained clearly what were the rules of stay. The hotel has a home-like atmosphere, clean, and tidy. I stayed in both Japanese-style and Western-style rooms. My preference is the Japanese-style. It was snowing in Kyoto...

Thank Lien T
Shanghai, China
Reviewed 20 February 2013

Service: Very kind and comprehensive. Hosts helped us with all kinds of things like restaurant selection, transportation tips, etc. English is quite proficient. Room: Small but bery elegant Japanese Ryokan room. Location: 10 mins walk from Kyoto train station, 20 mins walk from Kiyomizu Temple, and 5 mins walk from bus station that goes directly to Golden Pavillion.

Thank ryantheleo
Shanghai, China
Reviewed 16 February 2013

This cozy hotel is very convenient as it is a short distance walk from Kyoto Station. We stayed for about 4 days in their traditional Japanese rooms. The rooms are clean and well kept, during this time of winter they also have heaters so even though you sleep in a futon you won't be cold. Sleeping quality is good if...

1Thank laranaflaca
Reviewed 10 January 2013 via mobile

We rocked up on January 4th, 2013. We had no booking but read that Lonely Planet recommends it. We wanted a traditional Japanese room, however, there were none available. They did have western style available, and even though we were there at 10am, a few hours before check-in. They let us into the room, showed us around and let us...

4Thank Stkildaboy
Reviewed 10 January 2013

We stayed here for only 1 night in Dec 2012. We had a garden view room on the 1st floor. We really enjoyed our experience here. Staff made us feel very welcome and it was interesting to stay in a ryokan. We had breakfast there as well the food selection was standard we had the eggs and toast but it...

Thank Piasandhu

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Staying in Shimogyo-ku

Neighbourhood Profile
Shimogyo-ku is centered around the busy train hub, Kyoto Station. A nexus for commerce, shopping, dining, and hotels, the Shimogyo-ku area is infused with tourists and local business travelers, making it a competitive location for ever-new commercial structures. The shops and cafes here are chic and trendy, as a result, with many recognizable chains. Commuters flood the Shimogyo-ku area twice a day, and with Kyoto Station itself being a modern mega-complex and an architectural marvel, this neighborhood is one of the most contemporary and energetic areas that the city has to offer. Buildings here look futuristic, and huge department stores, shopping arcades, and public meeting spaces provide every possible convenience. It is also nearly the only place in Kyoto where rooftop dining and socializing is available, completing its modern tone.
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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Matsubaya Inn

Address: Higashinotoin Nishi-iru, Kamijuzuyacho-dori, Shimogyo-ku, Kyoto 600-8150, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku , Kyoto Station
Price Range: RM570 - RM1,766 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Matsubaya Inn 3.5*
Number of rooms: 11
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Also Known As:
Matsubaya Hotel Kyoto
Hotel Style:
#12 Top resorts Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Matsubaya Inn staff and other travellers.
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Singapore, Singapore
9 months ago
New York City, New York

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Questions? Get answers from Matsubaya Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect too many hours of sleep.”
 of 5 bubbles 73brettk, 11 Jan 2017 | Read review
“Western style still has a Japanese feel.”
 of 5 bubbles BeverlyRae, 29 Dec 2016 | Read review
“Avoid the Japanese style rooms.”
 of 5 bubbles KWC2012, 10 Dec 2016 | Read review
“Don't take 201!”
  • Linen quality
 of 5 bubbles Madbenjoel, 25 Nov 2016 | Read review
“Just don't stay here.”
 of 5 bubbles tp19492016, 4 Nov 2016 | Read review
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