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Hotel Keihan Universal City

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537 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Taoyuan, Taiwan
Reviewed 5 weeks ago

We booked the triple room for four people... plus we had an extra fold out bed, so each person had their own single bed to sleep on, which was great! The Hollywood-esque decor of the hotel was cute. There weren't a lot of special amenities in the hotel... at least not that I was aware of... but the major purpose...

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Thank Jamesehd
Manila, Philippines
Reviewed 5 weeks ago

I booked for 4 nights in a Triple Forest Theme. When I checked in, I was told there is no Triple Forest Room. The Triple is for another theme. I told them I paid for a triple and I should get a triple. Long story short, I did not get a triple but was given a free roll away bed....

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Thank lakatwmn
Manila, Philippines
Reviewed 23 August 2016

within the vicinity and less than 5 minutes walk to Universal Studios, rooms are configured if you're travelling with teen kids, accessible via Kansai International Airport Limousine Bus and Universal City Train Station.

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Thank Kenneth G
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Dear valued Guests Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay here in our hotel. Our Facility is famous for being close to Universal Studios Japan and to the Universal City station which gives the guest a quick access to Osaka City. We strive everyday to give...

Honolulu, Hawaii
Reviewed 14 July 2016

As you enter the hotel, their was always staff that greeted you and willing to assist! It made my family feel very appreciate staying here! Rooms were very clean! Free wifi in your room. Would definitely stay here again!

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2Thank jay22200
Keihan_Universal, receptionist at Hotel Keihan Universal City, responded to this review

Dear valued Guests, Thank you for staying here at Hotel Keihan Universal City. We are glad to read from your review that you had enjoyed your stay here in our hotel. Of course you are always welcome to comback and stay here in our facility. We send you our Best Regards Marlon C. Cunanan Front Desk Officer

Surabaya, Indonesia
Reviewed 7 July 2016 via mobile

the hotel located so near from universal city station, just a few steps. the hotel near with universal city walk ( which is sell so many various meals). if you plan to spend your day to play in universal studio, i recommend to stay in this hotel because so near with universal. the staff in front office is so nice...

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1Thank ikawijaya91
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Dear Valued Guest Thank you for statying here at Hotel Keihan Universal City. We are delighted to read this wonderful review that you took some time to write. We also thank you for recommending our hotel on this page. We would love to see more guests from foreign lands and read more stories of their stay and experience here at...

Reviewed 23 June 2016

Hotel is less than 5min walk from USJ entrance, and you can buy tickets and express passes at Hotel Lobby. After a whole day at USJ, it's good to be able to get back to your room so quickly instead of having to squeeze onto the the train with the masses. Just outside the hotel are dozens of eateries offering...

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1Thank 222gilliann
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Dear Valued Guest, Thank yo for choosing Hotel Keihan Universal City as an accomodation facility on your trip to Universal Studios Japan. We are delighted to read a good review coming from you. Your review wil help us improve our services more to meet the standards of our guests both foreign and local. It is a great privilage to serve...

Brisbane, Australia
Reviewed 9 June 2016 via mobile

The staff were very helpful and do their best although only one person at the reception spoke english during our stay. The rooms were average but comfortable. I think this was a great base as we were visiting Universal Studios. I dont see any reason to atay here unless you were visiting Universal Studios. The themed rooms are not very...

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Thank Ninjamekanik
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Dear valued guest Thank you for staying here at Hotel Keihan Universal City. We are gratful to read from this review that your stay in our guest room is quite comfortable. However, I appologize for the fact that the theme of the room did not meet your standards. We had a woody woodpecker room before, but since we changed the...

Solo, Indonesia
Reviewed 9 June 2016 via mobile

What i love about this hotel is how they treat their guests like family. The staffs were great. Very helpful and so friendly. Checking time was so quick even though they have a lot of guests queueing at that time. We stayed for 2 nights at this hotel. We chose this hotel because they have family room and it located...

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Thank mamellyn
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Thank you for stayin here at Hotel Keihan Universal City. It seems that you have really enjoyed your stay in our Hotel. I am so glad that even though our staff does not speak much english, it still did not became a problem during your stay. I am so glad to know that the waiting time during your check-in was...

Singapore
Reviewed 29 May 2016 via mobile

Great stay! We only stayed a night to spend time at universal studios which is right down from the hotel. Perfect location, food everywhere along the pedestrian mall strip right next to the theme park. Convenient with food and convenient stores as well as shops. Room was big and clean! Very kid friendly with a stool provided, toothbrushes, comb, bath...

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Thank 00Jay
Keihan_Universal, receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay here in our hotel. Our Facility is famous for being close to Universal Studios Japan and to the Universal City station which gives the guest a quick access to Osaka City. We strive everyday to give our guest a...

Perth, Australia
Reviewed 20 May 2016

Stayed in a concept double room for 5 nights due to the proximity of USJ and Kaiyukan. The décor was great. The room was small and a tight squeeze with our suitcases. The view from our room was stunning! We could see the USJ themepark and the Giant Tempozan ferriswheel which was quite romantic. Did not eat at the hotel...

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Thank RRituR
Keihan_Universal, receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had a delightful stay in our facility. Our hotel is known to have a quick access to Universal Studios, Osaka City, and both Kansai and Itami Airport. You seemed to have enjoyed Universal City Walk, the facility just outside the hotel where you...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Keihan Universal City

Address: 6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: RM372 - RM2,097 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Universal City 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Keihan Universal City Osaka
Keihan Universal City Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Keihan Universal City staff and other travellers.
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Questions? Get answers from Hotel Keihan Universal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're getting a triple, get a "comfort" theme. Forest (Green) themed triple does not exist!”
 of 5 bubbles lakatwmn, 5 Nov 2016 | Read review
“We stayed on the eleventh floor with a nice view of universal walk”
 of 5 bubbles jay22200, 13 Jul 2016 | Read review
“Best to book through their website.”
 of 5 bubbles Leilanie_12, 18 Apr 2016 | Read review
“If you love hard beds, stay here....otherwise I wouldn't stay at all.”
 of 5 bubbles steven_nagoya, 5 Jan 2016 | Read review
“Twin Room has 2 single beds, Semi-double room is very small”
 of 5 bubbles hkgphilip, 10 Jul 2015 | Read review
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