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Hotel New Otani Osaka

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Hotel New Otani Osaka
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1,090 Reviews from our TripAdvisor Community

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Showing 403: English reviews
A TripAdvisor Member
Seoul, South Korea
1 review
Reviewed 4 August 2013

Lovely hotel! Service was great and uber polite! It is located quite close to 2 important train lines that can get you to any part of Osaka you want! Try your best to get a Castle view room...you WON'T be disappointed! It is literally right across the street from the Castle! The view at night is fantastic! The only thing...

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Zurich, Switzerland
Reviewed 30 July 2013

The location is not as bad as some of the previous reviews. It is a little out of the way, but accessible. My bigger problem is that you enter the website of the hotel, the first thing they shown is the pool that appears to be on a roof. They you get to the hotel and find that you have...

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5Thank matt677
Brisbane, Australia
Reviewed 14 July 2013

A few reviews have complained about the location of this hotel, but we stayed there for 4 days and have no complaints at all. Firstly it is close (a few minutes walk) to two train stations from which you can easily get to the rest of Osaka and beyond. But we also found the surrounding area very varied, convenient and...

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2Thank Patrick J
Liverpool, United Kingdom
Reviewed 12 July 2013

We stopped here for one night prior to our flight home. It is about a five minute walk from the local train station, but you can see it as soon as you exit the station. The Castle can be walked to from the Hotel in less than ten minutes though a nice park. The reception staff were efficient and very...

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1Thank Chrissiemc76
Los Angeles, CA
Reviewed 11 July 2013

We recently returned from a three night stay at the New Otani in Osaka. I honestly cannot recommend this hotel to the non-Japanese speaking tourist. There were far too many “lost in translation” moments over the length of our stay. And it started pretty much from the minute we made it to the front desk to check in. After much...

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4Thank JamesV79
Melbourne, Australia
Reviewed 3 July 2013 via mobile

great hotel very close to Osaka castle however a little far out from Osaka town however once you get used to using train system very easy to navigate around. wifi was great and free in rooms however was disappointed that a pool is heavily advertised on website yet you could not use it and to use gym or indoor pool...

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Thank stayceeeec
Leonding, Austria
Reviewed 1 July 2013

This is truly a nice 4,5 star in my opinion. The view from our room Nr. 1239 is just perfect and the room is xl for Japan - a suite really for about 210 Euros. Very clean, bathroom could eventually use some remodeling same for hallway carpets. The view from the bar on the 18th floor is fantastic at night....

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1Thank barbaraebner
Davis, California
Reviewed 30 June 2013

we stayed for 3 days in new otani, it has a great view of osaka castle, the rooms are big, and is really near the subway the Osaka-jo Koen station on the Osaka loop line, so communications are easy. The service is good, and the staff are nice.

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Thank Camila S
London, United Kingdom
Reviewed 28 June 2013

This is one of the few hotels in Osaka with a view of trees rather than other buildings: it faces the huge park surrounding Osaka castle with its moats and rising levels. It is very close to the Osaka-jo Koen station on the Osaka loop line, so communications are easy. The breakfast buffet is superb and staff were exceptionally helpful.

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A TripAdvisor Member
Hsinchu, Taiwan
1 review
Reviewed 18 June 2013

Hotel with great views.Big and quite confortable. But the location is a little bit far from railway. So maybe go to the hotel with taxi is a good choice. Service is great. All of them are kindly. Maybe i'll live there next time when i go to Osaka again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Sakura
Sakura
Cuisines: French
Taikan-En
Taikan-En
Cuisines: Chinese
Keyaki, Teppan Grill
Keyaki, Teppan Grill
Cuisines: Japanese, Barbecue
Satsuki Lounge
Satsuki Lounge
Cuisines: Cafe
Mikan
Mikan
Cuisines: Japanese
Satsuki All-Day Dining
Satsuki All-Day Dining
Cuisines: International
Kidokoro Isshin
Kidokoro Isshin
Cuisines: Japanese
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel New Otani Osaka is facing the verdant expanse of Osaka Castle and Park, yet offers an easy access to the city center as well as major visitors sites in Kyoto, Nara and Himeji. Its naturally lit four-storey Atrium Lobby immediately lets the guests know their stay will be a special one. Impeccable service and stylish comfort assure top quality accommodation as well as a personal satisfaction for every guest. From your room, enjoy a "Royal View" of Osaka Castle. ... more   less 

Additional Information about Hotel New Otani Osaka

Address: 1-4-1 Chuo-ku Shiromi, Osaka 540-8578, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: RM532 - RM1,640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Osaka 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
New Otani Osaka
Osaka New Otani Hotel
Hotel Style:
#5 Business Hotel in Osaka
#10 Family Hotel in Osaka
#10 Luxury Hotel in Osaka
#15 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New Otani Osaka staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with the Osaka castle view”
 of 5 bubbles hasanarif, 17 Feb 2017 | Read review
“Overlooking the park”
 of 5 bubbles CimmyP, 7 Jan 2017 | Read review
“The best rooms overlook the castle grounds, however watch out for nearby construction-until quite late”
 of 5 bubbles ElaineM007, 13 Dec 2016 | Read review
“The staff were able to accommodate our requests in a room! We were on the 15th floor and it was very quiet.”
 of 5 bubbles GwenD990, 16 Nov 2016 | Read review
“Ask for a room with a view of the castle!”
 of 5 bubbles rhgarson, 6 Nov 2016 | Read review
5 of 5