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The Westin Osaka

Expedia.comUS$174*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Westin Osaka
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1,112 Reviews from our TripAdvisor Community

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Showing 408: English reviews
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Reviewed 6 days ago NEWvia mobile

I checked in this morning (at room number 2315) and specially asked receptionist to clean my room at 1pm. At the same time they will install the extra bed. I left the hotel but when I came back at 9:30 pm, the room still damn messy!!!!! I called receptionist again and instead of apologize, the receptionist was making excuse and...

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Helpful?
Thank ronnie s
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comments. We are regret to hear that you had an unpleasant experience during your stay. As our guest manager Tanaka explained to you, this case was caused by miscommunication between front reception and housekeeping. Then, we would share...

Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 30 November 2016

Our stay at Osaka Westin was a great experience. The first encounter at check in counter was fantastic, they gave my little daughter a little amenities pack with slippers of her size, toothbrush and face cloth. It's only a little thing, but she was ecstatic. It demonstrated the care and thoughtfulness they put into each guest. The room was modern...

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Helpful?
4Thank Jolie
About Hotel's Favourite Review
Adelaide, Australia
Reviewed 6 days ago NEWvia mobile

This is my first stay at the Westin Hotel and it was a great experience. The shuttle bus to and from the train station was a big plus and we used it frequently. When we accidentally turn our TV to Japanese language, the duty manager came and sorted it out for us. Every level of staff were pleasant, helpful and...

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Helpful?
Thank Rose R
Singapore, Singapore
Reviewed 1 week ago NEW

Overnight in Osaka after trip from Kyoto, surprised with an upgrade to corner suite when check-in, the room is huge This hotel is very convenient with shuttle transfer from Osaka station, airport limousine transfer to KIX, And it is just a stone throw away from Umeda shopping area and food heaven. Lovely stay and will be back if I visit...

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Helpful?
Thank RS3030
Makati
Reviewed 1 week ago via mobile

We were quite surprised to get an email wanting to confirm if we're both ladies checking in the room and that was when we learned that the room we chose was located at an all ladies floor which means even for staff only female staff are allowed in that floor. Apparently this concept is popular in Japan and we must...

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Helpful?
Thank Talskidoo
Kuala Lumpur, Malaysia
Reviewed 1 week ago

The hotel location is great with shuttle running promptly every 15 mins between hotel and Osaka Station with its many shopping malls and connectivity to other parts of Japan. The hotel service is outstanding and its room is surprisingly bigger than what you will expect in Japan. Only shortcoming during my 3 days stay here was the hotel wifi was...

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Helpful?
Thank Wonghwa
Toronto, Canada
Reviewed 1 week ago

Excellent service, convenient shuttle from JR station to the hotel. Runs every 15 mins. If you take airport bus, you just need to walk across the road to the hotel shuttle, it takes about 3 minutes. The room is quite big, 2 double beds and lots of sitting area too. The washroom is also big and nice. There are restaurants,...

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Helpful?
Thank Kimkim216
Shah Alam
Reviewed 2 weeks ago via mobile

This is not my first time to Japan.... however my first was in 1996 and it was with officials. This time its a trip for a family..... and special for my son. We stayed in Westin Osaka for 5days. On arrival from airport to Hotel we took the Shinkansen and stop at Shin Osaka to change train to get to...

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Helpful?
Thank Norhayati M
San Juan, Puerto Rico
Reviewed 2 weeks ago

from the entrance 5 star service, check in ,and rooms are more than great, I'm impressed, tea at lobby outstanding, management is very helpful, concierge assist us all the way thru our stayed, great breakfast at first floor restaurant as well,

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Helpful?
Thank Edwin T
Brisbane, Australia
Reviewed 2 weeks ago

Had a gorgeous big room with a fantastic view of the observation deck next door. Very comfy king bed with a great 2 sided desk to use. Seperate bath, shower, heated Bidet and external vanity basin with stool for doing makeup. Good size fridge with nice coffee and tea supplied. Our umberellas where left in the taxi boot when our...

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Helpful?
Thank kazkel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Amadeus
Amadeus
Cuisines: Italian, International
Lobby Lounge
Lobby Lounge
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Osaka

Address: 1-1-20 Oyodonaka, Kita-ku, Osaka 531-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: RM530 - RM1,704 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Osaka 4*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood APAC, Hotels.com, Booking.com, Travelocity, Rakuten, KNT-CT Holdings Co.,Ltd.(YOKOSO Japan), Agoda, Hotwire, Ctrip TA, Cheap Tickets, Cancelon, TripOnline SA and HotelQuickly so you can book your The Westin Osaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Osaka Hotel Osaka
Westin Osaka
Osaka Westin
Hotel Style:
#6 Spa Hotel in Osaka
#14 Luxury Hotel in Osaka
#16 Family Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Osaka staff and other travellers.
27 questions
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Questions? Get answers from The Westin Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just tell them you need a quiet room”
Kimkim216, 17 May 2017 | Read review
“ask for high floor”
363edwint, 16 May 2017 | Read review
“Choose higher floors facing the Osaka city Skyline”
AngelwWings, 6 Apr 2017 | Read review
“High floor rooms have a nice view over the city”
524jamesd, 17 Mar 2017 | Read review
“Try and get a free upgrade to corner suite”
Drivinghomeforxmas, 20 Feb 2017 | Read review
5 of 5
Expedia.com
US$174* /night
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YOKOSO JapanUS$206
Westin.comUS$175
Hotels.comUS$174
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Prices are for 1 room, 2 adults
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