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The Westin Osaka

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1,066 Reviews from our TripAdvisor Community

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Showing 383: English reviews
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Singapore, Singapore
Reviewed 6 days ago NEW

Stayed for 3 nights over at this hotel. Overall a nice hotel to stay with some notes for improvement. Pros: Excellent Japanese Hospitality by the staff in the hotel Nice and big comfortable bedrooms as compared to Tokyo or those near capsule size hotel rooms in city areas Nice basement food street nearby Near to 7-11 and Family Mart There's...

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Helpful?
Thank dmstar88
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 30 November 2016

Our stay at Osaka Westin was a great experience. The first encounter at check in counter was fantastic, they gave my little daughter a little amenities pack with slippers of her size, toothbrush and face cloth. It's only a little thing, but she was ecstatic. It demonstrated the care and thoughtfulness they put into each guest. The room was modern...

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Thank Jolie
About Hotel's Favourite Review
Adelaide, Australia
Reviewed 6 days ago NEW

Rooms are nicely set out and well equipped but generally small for a family, but this is Japan. Hotel service was excellent. Staff very polite and respectful. A quality hotel that we would definitely return to.

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Thank James D
Reviewed 1 week ago via mobile

I've stayed at Intercontinental (also near Osaka station) and Courtyard by Marriott (near Shin Osaka station). I think this is mid way between Intercon and Courtyard - I would have chosen Courtyard but for the location and the abundant choice of food nearby. Service: standard, friendly and polite staff who speaks good English Location: the shuttle bus service is convenient....

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Thank Fatlittlepear
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comments. We would try to improve our services and facilities more and more in the future to make our guests expriece beyond expectation then, your continued patronage of the Westin Osaka would be very much appreciated. Thank you...

Chicago, Illinois
Reviewed 4 weeks ago

The good: Conveniently located. 10 minute walk from Osaka Station, or take the free shuttle. Staff is very helpful and the service is outstanding. Rooms are large with very nice bathrooms. Complimentary bottled water in the fridge. Pajamas, robes and slippers in the room. Nice exercise facility on the 6th floor, but don't wear your shoes in the locker room!...

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Thank mary s
Singapore, Singapore
Reviewed 4 weeks ago

Westin Osaka is located conveniently near JR Osaka station, but yet a nice 10-15mins walk away so that you're in a quiet area, not in the midst of the rush hour crowds. Access to the hotel is easy as there are shuttle buses to Osaka train station and to Kansai airport. Hotel is above average and you get more than...

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Thank Sramrevo
Shanghai, China
Reviewed 4 weeks ago

This hotel has a very good service, breakfast is also good, location good, it is a nice hotel to stay in Osaka. Hotel has the shuttle bus to the railway/subway station, it is very convenient for families with children.

Review collected in partnership with this hotel
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1Thank yuan_kelvin
Reviewed 4 weeks ago

Hotel is well located for Umeda Sky and the station, but is about a 20 min subway ride away from the touristy Dotunburi area. The hotel is a bit dated in place, but the public areas have been spruced up, but are still of the "opulent 90s" aesthetic. We had a free upgrade to a corner site which was very...

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Thank Drivinghomeforxmas
Hong Kong, Hong Kong
Reviewed 9 February 2017

Carefully checked the hotels near Osaka Station before I booked Westin. I don't like hotel that attached to the busy station. You'll understand if you're there and see those fast-walking people. You'd think you're an obstacle and difficult to walk away from the crowd. Westin actually is very close to the station, only few minutes drive. They have shuttle bus...

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1Thank Connie F
Minato, Japan
Reviewed 6 February 2017

I had never been to this hotel, having stayed in hyatt and hilton (and even ritz) before. Glad I was forced due to other hotels in area booked due to chinese new year. This was for business, but i recommend it highly. Really nice condition, nice views way up and great Japanese service. Ate up top in Chinese restaurant which...

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1Thank jeff m

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Amadeus
Amadeus
Cuisines: Italian, International
Lobby Lounge
Lobby Lounge
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Osaka

Address: 1-1-20 Oyodonaka, Kita-ku, Osaka 531-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: RM784 - RM1,931 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Osaka 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
The Westin Osaka Hotel Osaka
Westin Osaka
Osaka Westin
Hotel Style:
#6 Spa Hotel in Osaka
#13 Luxury Hotel in Osaka
#16 Family Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Osaka staff and other travellers.
23 questions
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Questions? Get answers from The Westin Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor rooms have a nice view over the city”
 of 5 bubbles 524jamesd, 17 Mar 2017 | Read review
“Try and get a free upgrade to corner suite”
 of 5 bubbles Drivinghomeforxmas, 20 Feb 2017 | Read review
“703 for a Japanese experience.”
 of 5 bubbles nerdilingus, 1 Feb 2017 | Read review
“it doesn't matter”
 of 5 bubbles kevinlL1240MG, 3 Jan 2017 | Read review
“Corner suites on upper floors are worth the extra money.”
  • Umeda side view from corner suite 21st floor
  • River side view from corner suite 21st floor
 of 5 bubbles KuK_Traveler, 31 Dec 2016 | Read review
5 of 5