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The Westin Osaka

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Traveller (849)
Room & Suite (634)
Dining (109)
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Overview
  • Excellent42%
  • Very good41%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“shuttle bus”(52 reviews)
“heavenly bed”(11 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
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Reviews (1,353)
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194
176
83
22
14
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All reviewsshuttle busthe umeda sky buildingheavenly bedamadeus restaurantcorner suitethe executive loungeshuttle serviceumeda stationjapanese servicebreakfast buffetjapanese standardsstayed two nightsan upgradeinternet accessspacious roomminute walkrooms are big
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371 - 375 of 489 reviews
Reviewed 13 March 2014

I stayed at westin Osaka from 20 to 22 February 2014 with my family. The hotel is so close to the Osaka station we came out of the station walked across the road with our pulley luggage right into the reception. We were received in...More

Thank ChanderMynampally
Response from ExperienceTeam, Manager at The Westin OsakaResponded 19 March 2014

Thank you very much for your choosing the Westin Osaka for your last vist to Osaka. We are more than happy to hear about your overall satisfaction of last stay. We try to continue improving our servise and facility then, your continued patronage would be...More

Reviewed 2 March 2014 via mobile

The Westin isnt well located, but does run a free shuttle to and from JR Osaka stn. The last service is at 2200 hours and after that, a taxi is the next best thing. The hotel is nice, but showing wear and tear. Staff are...More

1  Thank SoloManAdventures
Response from ExperienceTeam, Manager at The Westin OsakaResponded 3 March 2014

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. We are regret to hear about your opinion of negative side. We would try to improve the points indicated then, your littele...More

Reviewed 26 February 2014

Stayed here for only one night. Chose the hotel for the indoor pool and fitness facility. The room is nice, the bed is amazingggg. Had the best sleep in a very very long time. Combination of lack of sleep, comfy bed, jetlag. Went down to...More

Thank SAPOID
Response from ExperienceTeam, Manager at The Westin OsakaResponded 3 March 2014

Thank you very much for your staying at the Westin Osaka. We are happy to hear about your oveall satisfaction. We would try to improve our service and facility consecutively then, your continued patronage would be very much appreciated. Thank you very much and we...More

Reviewed 19 February 2014

I stayed here for 1 night before checked out to Sapporo and return to stay here again for final night. Did not receive an upgrade on 1st stay but on 2nd stay got upgraded to Corner Suite. The room is in a weird U shaped...More

1  Thank SPGLovers
Response from ExperienceTeam, Manager at The Westin OsakaResponded 28 February 2014

Thank you very much for your staying at the Westin Osaka. Also, thank you your valuable comments. We would share your comments among our staff and utilize them to improve our service and facilies. Thank you again and we are looking forward to welcoming you...More

Reviewed 27 January 2014

This hotel does not let the Westin brand down. Great, spacious room, beautiful spacious bathroom, outstanding cleanliness and a short stroll from the Osaka station. my Wi-Fi hub I got from the reception desk at a cost of Y1,050 per day did not work and...More

1  Thank Oztravels7
Response from ExperienceTeam, Manager at The Westin OsakaResponded 31 January 2014

Thank you very much for your choosing the Westin Osaka for your last vist to Osaka. Also, thank you for your valuable comment. We would continue trying to improve our service and facility including WiFi and Fitness Club as you have indicated then, your continued...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Pool
Details
Price range
US$180 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#11 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$180 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#11 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (849)
Room & Suite (634)
Dining (109)
Pool & Beach (4)
Amenities (59)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
yeol2018
18 April 2018|
AnswerShow all 8 answers
Response from Team E | Property representative |
Thank you for your inquiry. There are Airport limousine bus from the Westin Osaka to Kansai International Airport. Schedule is 7:28 8:18 10:38 11:18 12:23 14:53 16:58 It takes about 70min and ticket is 1550JPY (Child is... More
0
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Margie H
11 July 2017|
AnswerShow all 6 answers
Response from BrianTaylor9 | Reviewed this property |
They did it for me when I stayed so it's just a matter of asking nicely.
1
Vote
mikefred6465
17 June 2017|
AnswerShow all 4 answers
Response from Connie F | Reviewed this property |
There's safety box in Club Room. I guess there are safety boxes in other types of room as well. Westin is a famous brand hotel, they provide good services.
1
Vote
Room Tips
"book rooms on higher floors if possible to get better views. ours on 22nd floor had river and city views."
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"any high floor"
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"If you're lucky enough to be a lady ;) there's an exclusive ladies' floor (23rd): very quiet with..."
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"higher level"
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