Hotel New Hankyu Osaka

Hotel New Hankyu Osaka

1-1-35 Shibata, Kita-Ku, Osaka 530-8310 Osaka Prefecture
Traveller (542)
Room & Suite (282)
Steak House LION Restaurant at the Hotel New Hankyu Osaka
Dining (118)

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About

3.5
#127 of 445 hotels in Osaka
4.7 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.5 of 5 bubbles
Value
Since we're in a central location right next to a station, our hotel is ideal for both business and leisure. To make your experience with us even better, we have an array of restaurants and bars, festive party rooms, and even a chapel, all in this urban-style hotel. And if you have any special requests, we're always here to answer to them.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Conference facilities
Banquet room
Massage
24-hour security
Parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary tea
Vending machine
Salon
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Newspaper
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Chinese, Japanese

Location

1-1-35 Shibata, Kita-Ku, Osaka 530-8310 Osaka Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Itami Airport
Kobe Airport
26.3 km
See all flights
Nakatsu
2 minRailway
1,370Review27Q+A72Room tips
Traveller rating
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Detailed Reviews
Charlie wrote a review Feb 2020
4.0 of 5 bubbles
First of all, if you're looking for a central location close to Osaka station, the airport bus, USJ, and tourist spots, you're in the right place. The hotel was pricey, but the convenience is unbeatable.
The hotel lobby is nice, and the hotel itself is huge. We didn't eat here, but it seems there would be plenty of options.

The room was small, as expected, but the size didn't bother us. We had 2 big suitcases and managed to get around fine. However, we went in June-so it was really hot, and the rooms air con was very poor. it almost felt non existent. I can't imagine how it would have been in July/august. The mattress itself was okay, no complaints-But the quilt covers were an uncomfortable scratchy type material which were not enjoyable at all.

Other than those small faults, our stay was great! The hotel has luggage scales as well, which is a plus.
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Date of stay: June 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hollie wrote a review Feb 2020
Australia
3.0 of 5 bubbles
Pros - such a good location to JR lines / Subway / so much restaurants, shopping and fun around.
Cons - The lobby & staff fool you a bit on how high their standards are to get to the room and have a bit of a let down. Honestly they could just dress the rooms up with some nicer bedding, two pillows would be nice. However, good stay if you a tourist wanting to just a place to sleep & shower.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guide810526, Guest Relations Manager at Hotel New Hankyu Osaka
Responded 4 Mar 2020
Thank you for choosing to stay with us at the Hotel new Hankyu Osaka. Thank you very much for your kind comments, we are always trying to improve our services to provide our guests with the best experience possible. We will work harder to improve our services and hope to get a chance to serve you again in the future Hotel new Hankyu Osaka Reception
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter L wrote a review Jun 2024
West University Place, Texas
3.0 of 5 bubbles
If u take the airport bus after 2 , it stops at the hotel. At times long line waiting for the bus at the airport.
Hotel located next to Osaka train station. V busy & confusing w many lines connect at that point. Entrance to hotel from subway level not easy to find.
Across the street there is a large electronic & watch & others multi storied store. Also cross the intersection, there are department store w excellent food court,
The room is terribly small. Cannot even open suitcase on the floor. Bathroom v small, barely one person fits.
Air conditioning not work properly.
No English speaking TV station.
Pillow & linens not comfortable.Pillow smaller than a standard. Bedsheets not soft, comforter stiff not soft.
Breakfast cater to Japanese. Japanese items not tasty. Lack fresh fruit, scrambled eggs not tender,
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Date of stay: June 2024Trip type: Travelled solo
Room Tip: Find another more spacious &. Comfortable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian O wrote a review Dec 2019
Hong Kong, China
5.0 of 5 bubbles
Location of the hotel is the best where the hotel is linked underground to hundreds of shops and restaurants. It is right on top of the airport bus which makes it my first choice considering the luggages that I have to hassle through if I were to take the train. The hotel buffet breakfast is aslo great with Japanese and Western selections.
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Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: If possible, try to pick a room close to the elevator as it is a rather big stretch of hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul E wrote a review Feb 2020
Osaka, Japan
1.0 of 5 bubbles
We stayed in Hotel New Hankyu Osaka for my Wife’s birthday weekend. We were told on check in that the Hotel Bar shut at 11.00 pm for residents. We returned from a night out at 10.35 pm for a night cap having left a local restaurant in order to be on time for bar closing.

Several bar staff were in attendance.

It was also my 60th birthday, we were in two couples. The staff said last orders was at 10.30 pm. ~ on pointing out it stated 11.00 pm on our booking, they passed me a print out to confirm it was 11.00 pm, but last orders was 10.30 pm?

On complaining they became rude, and impolite. We therefore complained at reception and retired to bed.

I’d strongly suggest if you visit Osaka, give this place a miss! The competition locally (and service), is much more congenial.

If you do decide to stay.... good luck, I wish you better luck (and service), than we had!

Kindest Regards

Paul
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guide810526, Guest Relations Manager at Hotel New Hankyu Osaka
Responded 4 Mar 2020
Thank you for choosing to stay with us at the Hotel new Hankyu Osaka. We sincerely apologize for our reception staff's lack of explaination about the operation times of the Bar. We should have properly explained to you that last order is at 10:30pm but guests are allowed to stay and enjoy their evening until 11:00pm. Again we would like to apologize for the misunderstanding and discomfort we have caused. We would like to thank you again for choosing to stay with us at the Hotel new Hankyu Osaka and hope to have another chance to serve you in the future. Hotel new Hankyu Osaka Reception.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aussierulesHongKong wrote a review Feb 2020
Hong Kong, China
2.0 of 5 bubbles
Good: service, housekeeping and LOCATION. These areas are pretty impressive. Breakfast was good too.

Bad: room size (eye openingly small), bath room flooded after a shower/bath. Staff fixed it promptly though.
I asked hotel via email for a new room before check in and was promised that. The room I had for 5 nights was due for a renovation 20 yrs ago!
Basically, after the stay I couldn't wait to check out and move into another hotel.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guide810526, Guest Relations Manager at Hotel New Hankyu Osaka
Responded 4 Mar 2020
Thank you for your staying at Hotel new Hankyu Osaka . We would also like to thank you for your kind comments, and also ask for your understanding and truly sorry for the inconvenience. We will sincerely reflect on that, and make efforts to prevent a relapse. Hotel new Hankyu Osaka Reception
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teck T wrote a review Oct 2023
Singapore, Singapore
5.0 of 5 bubbles
This was also my first time visiting Osaka, Japan. It is a good choice to stay at the Hotel New Hankyu Osaka. The location is almost perfect though I went to Shin-Osaka shinkansen station to travel to Tokyo as well.
You can access every Osaka attraction from this hotel and you do not worry about where to eat. The hotel room is clean and still has space to open your luggages.
Overall it is a qualified hotel to stay at Osaka.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drlcs1 wrote a review Nov 2023
3.0 of 5 bubbles
Great location to stay if u need the convenience of
(1) being a stop on the Kate Airport bus (2) adjacent to the Osaka. station (3) being in the middle of Umeda (4) being a short subway ride to Namba.

This makes this one of our go-to places for short layovers on the way in and out of Kansai

We had a pleasant stay.

That said, the hotel decor is rather old so this hotel is not for everyone
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tanicki wrote a review Sept 2022
4.0 of 5 bubbles
Adequate for a 1 night stay in a super convenient location.
It is right above the 1st stop for the bus from Kansai airport to Osaka.
Although the room is a bit dated, it is clean and the bed is comfortable.
Nothing to complain about 😀 for the price and location!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheryl-Lynn K wrote a review Apr 2023
Honolulu, Hawaii
5.0 of 5 bubbles
We had a very nice room 3071 with our friends down the hall. The rooms were a little small, but the Japanese breakfast was perfect. And the location to the subway and the Jr station was very convenient.
Shopping and dinning in the area was a must! I will definitely be back.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Very convenient to Bus, Subway and Rail.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
johnchew3355 asked a question Mar 2020
Singapore, Singapore29 contributions19 helpful votes
Has this hotel been renovated ? It looks old . Or any 1 knows does airport limousine goes to any hotel ?
Answer from jajavalB
Lampang, Thailand3,850 contributions2,507 helpful votes
Its interior is very ok for comforting my stay. Airport bus express has tge stop at this hotel door,it's very convenient and punctual.
Charlie asked a question May 2019
127 contributions28 helpful votes
is there a resort fee or city tax at this hotel?
Charlie asked a question May 2019
127 contributions28 helpful votes
I want to forward my luggage from Kyoto to this hotel. is that okay?
Answer from William C
Singapore, Singapore4,969 contributions422 helpful votes
Yes one can do that! Approach your concierge in Kyoto and they should be able to do it at a cost?
Peter L wrote a tip Jun 2024
West University Place, Texas222 contributions66 helpful votes
3.0 of 5 bubbles
"Find another more spacious &. Comfortable."
Read full review
Leomil Aportadera wrote a tip Nov 2023
Iloilo Province, Philippines65 contributions23 helpful votes
5.0 of 5 bubbles
"We were provided meal coupons which could be used for breakfast. In case our schedule made us miss breakfast, we could redeem for pastries."
Read full review
Madeleine N wrote a tip Jun 2023
Singapore13 contributions6 helpful votes
4.0 of 5 bubbles
"Leave bags with bellhop and come back at 3pm for check-in. "
Read full review
Cheryl-Lynn K wrote a tip Apr 2023
Honolulu, Hawaii21 contributions4 helpful votes
5.0 of 5 bubbles
"Very convenient to Bus, Subway and Rail."
Read full review
Brian O wrote a tip Dec 2019
Hong Kong, China4 contributions3 helpful votes
5.0 of 5 bubbles
"If possible, try to pick a room close to the elevator as it is a rather big stretch of hotel."
Read full review
Not the right property for you?
There are more places to choose from in the Osaka area.
PRICE RANGE
RM 341 - RM 481 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsakaOsaka Station / Umeda
NUMBER OF ROOMS
961
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL NEW HANKYU OSAKA (R̶M̶ ̶6̶6̶9̶) RM 386: UPDATED 2024 Reviews, Price Comparison and 711 Photos (Japan) - Tripadvisor

Frequently Asked Questions about Hotel New Hankyu Osaka
Which popular attractions are close to Hotel New Hankyu Osaka?
Nearby attractions include Osaka Station City (0.3 km), Hankyu Umeda Honten (0.2 km), and Hep Five Ferris Wheel (0.2 km).
What are some of the property amenities at Hotel New Hankyu Osaka?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel New Hankyu Osaka?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel New Hankyu Osaka?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel New Hankyu Osaka?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel New Hankyu Osaka?
Conveniently located restaurants include Yakiniku Japan Links Umeda, IPPUDO Umeda, and Hanadako.
Are any cleaning services offered at Hotel New Hankyu Osaka?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel New Hankyu Osaka offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Hotel New Hankyu Osaka?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Hotel New Hankyu Osaka?
Many travellers enjoy visiting Osaka Castle (3.2 km), Osaka City Central Hall (1.4 km), and Osaka Prefectural Nakanoshima Library (1.3 km).
Is Hotel New Hankyu Osaka accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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