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HOTEL MYSTAYS Shin Osaka Conference Center

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HOTEL MYSTAYS Shin Osaka Conference Center
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402 Reviews from our TripAdvisor Community

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Showing 134: English reviews
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Auckland, New Zealand
Reviewed 2 days ago NEW

First and foremost, where is it ? To get there, you should head to the ground floor of Shin Osaka Station (below the taxi ranks on Level 2) and to the pedestrian crossing where the bus to Itami Airport. Continue walking straight, through the small tunnel and then straight again until you get to a junction not quite near the...

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Thank TITraveller
Perth, Australia
Reviewed 1 week ago

We stayed in a twin room at this hotel, actually had space to walk between the beds which was a bit of a novelty. The room was comfortable if cosy with the exception of the bathroom. The Japanese are masters at fitting a lot into a small space and the bathrooms at previous hotels were testament to this. Mystays however...

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Thank Keastley
Brisbane, Australia
Reviewed 1 week ago via mobile

After staying in rather nice hotels for our Japan trip we decided to stay in a budget hotel for the last leg. What a nightmare. I'm not sure if all budget hotels are like this but it was terrible. The room size fits a double bed plus about 2 feet on the left of the bed and at the end....

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Thank Allykin
shin0saka, マネージャー at HOTEL MYSTAYS Shin Osaka Conference Center, responded to this review

Dear Guest, Thank you very much for sharing your comments regarding your stay at HOTEL MYSTAYS Shin Osaka Conference Center. We are delighted that you liked our staff service and breakfast. However, having learned what has happened to you, we do apologize that the size of our guest room, as well as equipment, and our room operation did not meet...

Tampa, Florida
Reviewed 10 February 2017

My wife and I stayed at this hotel for two nights in January 2016. Overall the hotel is in great condition and the stay was pleseant. Check in was simple and the staff were friendly. I would stay here again if I were in Osaka. Room: Tiny. Even by Japanese standards the rooms here are tiny. We were in the...

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Thank Stephen Y
shin0saka, front desk:KAKUTANI at HOTEL MYSTAYS Shin Osaka Conference Center, responded to this review

Thank you for staying at our hotel. Firstly,we are very happy that you felt happy to stay here. Thank you vrey much. However we are afraid of the room and bathroom size. We really recomend you breakfast here if you have a chance. Thank you for writting your comment. We hope to see you again.

Bangkok, Thailand
Reviewed 22 January 2017 via mobile

Hospitality is most impressive. Convenient to travel around. Very friendly. All staffs make us feel at ease during our 3rd Anniversary in Japan. It is located near Shin-Osaka Station. At this station, we can travel around Osaka, take shinkansen to any other cities.

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Helpful?
Thank Atituch
Management response:

Thank you for staying at our hotel. And congratulations on your 3 anniversary. We are pleased to have you use our hotel for your anniversary. Moreover, you liked not only access but also our staff in our hotel. We are very happy abput that. Thank you for your comment and we hope to see you again.

Reviewed 14 January 2017 via mobile

Firstly, our micro-bathroom often smelt of cigarette smoke, which was odd, considering it was a non-smoking room. No amount of 'room freshener' could fix this. Very disappointing and a little disgusting. Not to mention I could only just fit under the shower and I'm a fairly small person (5ft8). Secondly, the size and layout of the room make it a...

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Thank Christian L
Management response:

Dear Guest, Thank you for choosing Hotel Mystays Shin Osaka Conference Center and providing your insightful review on our property. We do apologize that smell, as well as every aspects of the guest room did not meet expectations, but we truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide....

Reviewed 12 January 2017

The location is Ok, about 10 mins walk from Shin-Osaka station. The hotel is clean and the staff is friendly. However, the room is very small - smallest room ever. I've visited Japan for 8 times and this hotel room is the smallest ever. It has no space to open the luggage. My family thought this is the first time...

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Thank Pakvilai S
Management response:

Dear Guest, Thank you for letting us learn your impressions after staying at Hotel Mystays Shin Osaka Conference Center. I feel sorry to read your comments on your disappointment while staying with us and please accept my most sincere apologies for not having fulfilled your expectations. We treat your feedback with care and attention and aim to provide all guests...

london
Reviewed 8 January 2017 via mobile

We normally stay at a different hotel when visiting Osaka but due to late booking, we had no choice but to stay here. It was the only available hotel close to Shin-osaka station. We travel with kid and senior so logistics is key. The room was very small even for Japanese standards (though we already knew that in advance) and...

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Thank SNCTM
Management response:

Dear guest Thank you for e-mail. Please accept our sincere apology, regarding the situation that has caused great deal of discomfort and inconvenience to you. Our hotel staff work hard and do pay close attention to make sure you stayed comfortable in the rooms and cleaned properly. However, this time it was not up to the standard to provide comfortable...

Hong Kong, China
Reviewed 1 January 2017

The staffs are helpful and polite. The room is clean and comfortable although it is small. Its very near the train station. Near the hotel it has different kinds of restaurant.Its has Japanese foods, delicious noodles and supermarket.

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Thank claraykyam
Management response:

Thank you for staying at our hotel. We are very happy that you felt confortable while your staying and had positives to our staffs as well. Thank you for your comment and we hope to see you again.

Barcelona, Spain
Reviewed 27 December 2016 via mobile

The location was quite good, close to the Shin Osaka Station, but a bit far from the shopping zone. Although it was easy to arrive and quite well located. The problem that we saw was that the room was extremely small if you carry one luggage, if you have two much worse. The facilities of the room are very good,...

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Helpful?
Thank Sweet-Dawn
Management response:

Thank you for staying at our hotel. We are fraid that you felt unconfortable to your room size. Our hotel was built for business people originally so it might be samll for the guests who have big stuffs. On the other hand, we are happy to hear positives. Thank you for your comment and we hope to see you again.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're touring Osaka or travelling for business, our hotel offers peace of mind and a fantastic location right next to Shin-Osaka Station and 30 minutes from the airport. Whether it's business or pleasure, Hotel Shin-Osaka Conference Center has you covered. Conference facilities are available for the business traveller, as are comfortable rooms and incredible local attractions for tourists. Get to know Japan's other metropolis by exploring nearby Osaka Castle, enjoying views from Tsutenkaku Tower and the spectacular Umeda Sky Building, or relaxing in the 260 hectare Expo Commemorative Park. With our location right next to the transport hub of Shin-Osaka Station and only 30 minutes from the airport, you'll also have easy access to the rest of the Kansai region's biggest destinations, including Kyoto, Nara, and Kobe. ... more   less 

Additional Information about HOTEL MYSTAYS Shin Osaka Conference Center

Address: 6-2-19 Nishi Nakajima, Yodogawa-ku, Osaka 532-0011, Osaka Prefecture (Formerly Hotel Shinosaka Conference Center)
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shin Osaka / North Area
Price Range: RM230 - RM837 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Shin Osaka Conference Center 3*
Number of rooms: 399
Reservation Options:
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Also Known As:
Chisun Hotel Shin Osaka
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Shin Osaka Conference Center staff and other travellers.
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Questions? Get answers from HOTEL MYSTAYS Shin Osaka Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms don't have double glazed window so off street best.”
 of 5 bubbles Keastley, 13 Mar 2017 | Read review
“Unless your travel by yourself and has no luggage, you'd better find other hotels.”
 of 5 bubbles pakvilais, 12 Jan 2017 | Read review
“Higer floors have good view”
 of 5 bubbles claraykyam, 31 Dec 2016 | Read review
“higher levels if possible”
 of 5 bubbles J&S_Singapore, 26 Dec 2016 | Read review
“Choose a room with the largest bed”
 of 5 bubbles Dr_Sani, 26 Oct 2016 | Read review
5 of 5