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ANA Crowne Plaza Osaka

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1,245 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Mooloolaba, Australia
Reviewed 3 weeks ago

Just had a week in Osaka, stay at Ana Crowne Plaza .Very tired and over priced for the location. Stayed the last two night at the Hilton for $20 less per night in a new Hotel located at the station? check the pricing.

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Helpful?
1Thank Redwine1234
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Redwine1234, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are sorry about your disappointment. We take your valuable feedback seriously and we will review it with the manager concerned. We sincerely look forward welcoming you again in the near future. Guest Experience Manager

Reviewed 3 weeks ago

My first trip to japan is stop in osaka, and my stay at this hotel was very pleasant stay, i email with the reservation team, concierge team, my request was fullfill completely, come to the hotel and Wow, the service, the staff, the hotel the facility, was TOP class. and also you dont have to afraid find food, during night...

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Helpful?
Thank kenley t
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest kenley t, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with the staff, which we are sure, will be most encouraged. We look forward to...

Emmett, Idaho
Reviewed 3 weeks ago

I stayed here last Fall Oct/Nov and found accommodations comfortable. The location was convenient to the Midosuji subway. The frequent shuttle to Osaka Station was a definite plus. Staff informed and friendly, especially concierge service. I am returning this Fall (2017) for more Osaka exploration.

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Helpful?
Thank mlee754
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest mlee754, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with the staff, which we are sure, will be most encouraged. We look forward to welcome...

Shanghai, China
Reviewed 3 weeks ago via mobile

We booked a room at the club floor (21/F above) for more space. The nice surprise came with free access to the 24/F lounge for breakfast, tea and cocktail time. Room is spacious, clean with a proper bathtub. The staff on 24/F were very nice and always try to make you comfortable. Free shuttle to the Osaka train station every...

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Helpful?
Thank Keren C
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Keren C, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged. We look forward to...

Sydney, Australia
Reviewed 4 weeks ago

The service was great. The feel of the lobby foyer was grand and my wife and I enjoyed their breakfast the best out of the 3 hotels we stayed at in Japan. We weren't game enough to try out the sauna and pool as it did cost to enter. Room was tidy and well presented even though it was a...

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Helpful?
Thank JonoTay
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest JonoTay, Thank you for choosing ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here, and sorry for the inconvenience. We value your feedback very much. We look forward to welcome you back to our hotel again in the near future. Guest Experience Manager

Sydney, Australia
Reviewed 4 weeks ago

Service was professional and great. Quickest check in and out process I have had in recent times. Received an upgrade to the executive floor and the rooms were a great size, and what you would expect from the Crowne Plaza brand and the view over the river was nice. Fantastic bathroom, the type you hope for in a hotel. The...

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Helpful?
Thank upintheair11
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest upintheair11, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with the staff, which we are sure, will be most encouraged. We look forward to welcome...

Kobe, Japan
Reviewed 4 weeks ago

We love this place more than any other executive hotel in Osaka. (And we've stayed in most of them.) The service is the best thing; they treat you very well and professionally whether you look like you are dripping money or not (we don't!). People working on the executive floor lounge already have gained much expertise working in the regular...

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Helpful?
Thank Jay T
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Jay T, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with the staff, which we are sure, will be most encouraged. We look forward to...

Washington DC, District of Columbia
Reviewed 22 March 2017

I stayed here during a holiday so every hotel in the city was booked...and my last resort was this property....the rooms get the job done...i stayed in a room with 2 beds....the room was tiny...i was barely able to fit my two medium sized luggages into the room...the bathroom was functional but the room overall was aging...in terms of location...

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Thank Asim M
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Asim M, Thank you very much for choosing ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged. We look forward to welcome you back...

Makati, Philippines
Reviewed 21 March 2017

I stayed at the Crowne Plaza Osaka last March 8-12, 2017. They provide complimentary Bus transfers from Osaka Station every 30 minutes which is very convenient. As an IHG Platinum Elite member, I was upgraded to a larger room. The check in process was smooth as always. The toilet and bath were renovated since the last time i checked in....

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Thank Sunkissedguy
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Sunkissedguy, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with the staff, which we are sure, will be most encouraged.We look forward to welcome you...

Europe
Reviewed 17 March 2017

What you can expect from a superior business hotel. Classic room (classic design, classic size, classic everything) with view on one of Osaka's' rivers (and very busy highway). Centrally located in a pretty busy area. As usual in Japan, top service but buggy English. Speak slowly :-)

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Helpful?
Thank Larry121
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Larry121, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We sincerely look forward welcoming you again in the near future. Guest Experience Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Cafe in the Park
Cafe in the Park
Cuisines: Cafe
Dojima
Dojima
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
ANA HOTEL OSAKA made a brand new start as ANA CROWNE PLAZA OSAKA on 1st October 2008.ANA Crowne Plaza Osaka is located in the central of Osaka, known as a city of water, and is overlooking Dojima river. Very convenient for visiting both on business and entertainment purposes. Yodoyabashi is one of the leading streets for office buildings and Kitashinshi is one of the best places for socializing. Our location is indeed a great base for discovering and exploring Kobe, Nara and other Kansai regions.With our utmost confidence, our luxurious and specious guest rooms consist of four categories: Suite rooms on 24th floor, Club rooms on 22nd and 23rd floors, Upper rooms from 19th throughout 21st floors, and Regular rooms from 7th throughout 18th floors. All guest rooms are based on quality bed linen, luxury duvet sets and complimentary high speed internet access. Newly appointed executive Club Floors in summer 2008, all club rooms are accessed with room card keys for upgraded security. Breakfast, afternoon tea, and cocktail time could be spend exclusively at Club Lounge during a stay along with a privilege as business support. ... more   less 

Additional Information about ANA Crowne Plaza Osaka

Address: 1-3-1 Dojimahama , Kita-ku, Osaka 530-0004, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: RM549 - RM1,630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Osaka 4*
Number of rooms: 478
Reservation Options:
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Also Known As:
Ana Crowne Plaza Osaka Hotel Osaka
Crowne Plaza Osaka
Osaka Crowne Plaza
Hotel Style:
#11 Spa Hotel in Osaka
#17 Business Hotel in Osaka
#19 Luxury Hotel in Osaka
#28 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Osaka staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 19th floor and the room quiet.”
Biology100, 11 Apr 2017 | Read review
“they don't speck good ENGLISH”
Redwine1234, 8 Apr 2017 | Read review
“My room had a wonderful view...upper floor.”
mlee754, 4 Apr 2017 | Read review
“Rooms on South look over the river;you might see Osaka castle to the left. North has an eclectic view of the unique Kitashinmichi district.”
jayt2017, 26 Mar 2017 | Read review
“higher rooms have better views”
335asimm, 21 Mar 2017 | Read review
5 of 5