Hotel Universal Port

Hotel Universal Port

Traveller (1571)
Panorama of the Deluxe Twin Room at the Hotel Universal Port
360
Panoramas (13)
ホテルユニバーサルポート
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#8 of 445 hotels in Osaka
4.3 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
ユニバーサル・スタジオ・ジャパン オフィシャルホテル。 パークへは徒歩で約4分、6名まで泊まれるPartyルームやベビー&キッズ向けのお部屋などコンセプトルームが充実! ほぼ全ての客室が洗い場付バスルームなのでバスタイムもゆったり。とびきりの笑顔に出会えるエンターテイメントホテルです。 さらにパークの人気キャラクター「ミニオン」とのコラボレーションを実施しており、人気のミニオンルームは予約必至。ホテルはパークビューとハーバービューの2つの景色が楽しめます。 またポートダイニング「リコリコ」の朝食は、トリップアドバイザー「旅好きが選ぶ!朝食のおいしいホテル 2017」で日本全国BEST20に選ばれた人気の朝食バイキングをお楽しみいただけます。
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Hot bath
Bar / lounge
Children's television networks
Taxi service
Conference facilities
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Vending machine
Foot massage
Full body massage
Massage
24-hour security
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
Shops
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Marina View
Family
Languages Spoken
English, Japanese
Hotel links
Special Offer:Package deal

Location

1-1-111 Sakurajima, Konohana-Ku, Osaka 554-0031 Osaka Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
Itami Airport
12.9 km
See all flights
Kobe Airport
19.9 km
See all flights
Universal-city
3 minRailway
2,269Reviews55Q+A76Room tips
Traveller rating
  • 1,366
  • 673
  • 140
  • 52
  • 38
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Yully wrote a review Jul 2023
Honolulu, Hawaii
5.0 of 5 bubbles
We have stayed here for 3nights in June and enjoyed so much with minions all over the hotel from entrance to whole lobby area. Elevator hall has a small aquarium which has some jellyfish (imitation) that looks real, we have been auguring whether they are fake or real. that was an entertaining. Room is unique layout two twin bed facing to window, long seating area is alongside of / under the window. This long seating area is very useful and comfortable.
Bathroom and toilet were separated, bathtub was deep and comfortable to stretch my body. Location is very close to Universal but shortest way to entrance is a bit confusing since we had to crossed under the bridge and came up to farthest side of the entrance. Amenities in the room such as comb, razer and toothbrushes are picked up by the front desk as you need.
Please avoid going to front desk when the Universal studio closes.
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: If you are out whole park hour, doesn't matter which side of the room you stay. book cheaper room!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 地行 保, マーケティング at Hotel Universal Port
Responded 18 Jul 2023
Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SipsTea wrote a review Dec 2022
KL
+1
Hotel's Favourite
5.0 of 5 bubbles
We stayed at the superior room as we are a small family, which we found spacious enough and comfortable. The sofa area was converted to a pull out or portable bed for the young one. Our room came with buffet breakfast at the 2nd floor restaurant, which has quite a decent spread. The hotel also has coin lockers on the ground level, which is great for storing luggage should one needs to. No issues in finding our way to USJ - just a few minutes down the road in front of the hotel and then take the stairs up. Access to the train station isn’t bad as one can walk up the sloped walkway to Citywalk and the train station or take the elevator.
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 地行 保, マーケティング at Hotel Universal Port
Responded 22 Dec 2022
Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
foofighter1981 wrote a review Oct 2021
Tokyo, Japan
5.0 of 5 bubbles
My friend and I noticed that online tickets to USJ had sold out a week before our trip. Rather than risk buying tickets in the morning, we looked for hotel + ticket packages on Rakuten Travel and found this place. I was pleasantly surprised at the value we got out of what we paid-- as they would say in Japanese this place has good "cost performance."

We had a 2 twin bed room which was modern and very spacious. The bathroom was quite large too especially for Japanese standards. There was a long sofa against the big window that was good for relaxing, but since this hotel is mostly for leisure there was no desk/chair setup to really get any work done.

The hotel is super close to both the station and the park, but if you're going to hotel from the station take the street side exit from the station instead of going through Citywalk. If you do go through Citywalk it will be a bit of a long walk. The park entrance is about a 5 minute walk as well so very close.

We didn't try any of the restaurants or shops nor did we use any of the facilities, but everything looked quite good. Maybe next time.
Read more
Date of stay: October 2021
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 31 Oct 2021
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
globetrotterswannebe wrote a review Jan 2022
Okinawa Prefecture, Japan
5.0 of 5 bubbles
We stayed here recently with family of 4 ( 2 young kids of 10 and 7 yo) during a recent visit to Osaka. Our primary focus was Universal, although we only visited Universal for several days and did some other excursions. We found the hotel to be a great stay and would highly recommend it. It's all about location here as hotel is a 5-10 minute walk to Universal front gate and across the street is the subway/train station to explore all of Osaka and also Universal Street Walk.

Hotel was very clean and although I'm not a fan of big corporate hotels, this stay felt more family oriented. They have a Lawson's downstairs which was great. We opted to pay for their breakfast which was good. Stay was expensive however and I think we paid over $400 USD per night.... so you get what you pay for.....

Room was large with big bathroom. Came with fridge and safe.

Highly recommend this hotel on your next stay.
Read more
Date of stay: December 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 17 Jan 2022
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CozzetteXO wrote a review Jun 2024
Singapore, Singapore
4.0 of 5 bubbles
The cost is definitely not on the lower end, but overall experience is still quite good considering our first family trip to Japan with 2 kids between 7-12 years of age. Though the hotel offer free minions movie in the room, but it is in Japanese language only (we didn’t try to figure out if have any sub titles or can translate to English). Location wise is acceptable (8 mins walk to USJ). They have a lovely bath tub and bathing accessories that simulate Japanese culture and way of living, quite a good experience. And the pajamas (or robe) is comfortable though a little small for bigger size guys like me, but I didn’t request to change it to bigger ones though.
Read more
Date of stay: June 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from UniversalPort Vita, オーナー at Hotel Universal Port
Responded 2 weeks ago
Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback and we are glad to hear that you had a comfortable stay. We will continue to improve our service skill and provide you more comfortable stay on your next trip. We are looking forward to seeing you again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Louloupj wrote a review Jan 2024
5.0 of 5 bubbles
We are spending our second time here in Osaka at this hotel. The place smells lovely upon arrival, staff are incredibly friendly and the rooms are spotless. If you can splash out a bit more money, the Minions 3 room is totally worth it. Walk that bit further and stay here, you won’t regret it.
There is a cafe downstairs that has very decently priced and yummy food. They have all the amenities that you need there with a Lawsons also available next door. There is bar too for cocktails and a large buffet restaurant.
We will back one day and we will definitely choose this hotel again. Sad to be leaving here tomorrow. 😔
Read more
Date of stay: January 2024Trip type: Travelled with family
Room Tip: Choose a Minion 3 room if you can buy any room is lovely
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 29 Jan 2024
Thank you so much for choosing to stay with us for the second time, and for taking the time to share your wonderful experience! We truly appreciate your positive feedback. We're delighted to hear that you enjoyed the welcoming aroma, found our staff to be incredibly friendly, and appreciated the cleanliness of our rooms. It's fantastic to know that the Minion room 3 was worth the extra investment for you. We strive to provide a comfortable and enjoyable stay for all our guests. We're glad you had a great dining experience at our cafe with reasonably priced and delicious food. The convenient amenities, nearby Lawson store, bar for cocktails, and the large buffet restaurant all add to the overall convenience of our hotel. It warms our hearts to learn that you're planning to return and choose our hotel again. We look forward to welcoming you back whenever your travels bring you to Osaka. Safe travels, and thank you for making us a part of your memorable experiences!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ben wrote a review Jun 2020
5.0 of 5 bubbles
Here is very convenient that it's just right beside the USJ, only 2 minutes long that you can get. When the sun goes down, the nightscape is really stunning that I just can't forget it. The most important thing is , dishes it offers, which are totally can be called delicacies. We lived there for three days, but we were not stay in USJ area that long. The second day, we went to take the JR line to get a shopping district near by, and had a wonderful shopping day then. What a unforgettable memory.
Read more
Date of stay: July 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: It's really good for your family come together.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 森下 友保, マーケティング at Hotel Universal Port
Responded 3 Jun 2020
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mckoy L wrote a review Dec 2023
Dubai, United Arab Emirates
4.0 of 5 bubbles
Outstanding staff friendliness creates a warm atmosphere. Kid-friendly facilities delight families. Breakfast buffet needs more variety, and room beds could be more spacious. Overall, a welcoming stay.
Read more
Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 15 Dec 2023
Thank you for taking the time to share your feedback with us. We are delighted to hear that our outstanding staff friendliness has contributed to creating a warm atmosphere during your stay. Our team takes great pride in providing exceptional service to ensure a welcoming experience for all our guests. We're thrilled to know that our kid-friendly facilities have brought joy to families. Creating a family-friendly environment is important to us, and we're glad to hear that your family enjoyed their time with us. Your feedback regarding the breakfast buffet and room beds is valuable to us. We appreciate your suggestions for more variety in the breakfast offerings, and we will certainly take this into consideration as we continually strive to enhance our guests' experience. Additionally, we understand the importance of spacious and comfortable beds, and we will evaluate how we can improve in this aspect to better meet your expectations. We genuinely value your input, as it helps us identify areas for improvement and refine our services. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay. Thank you once again for choosing to stay with us and for sharing your thoughts. Warm regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eicho A wrote a review Jul 2022
5.0 of 5 bubbles
Hotel facilities are good, amenities are relaxing, cleaning is great, temperature control and air conditioning is quite and stable. It’s quite near UFJ, and Universal Studio Town where foods are available.
Car parking is just next door. Vending machine (but only alcohol beverages, they should have non-alcohol and water) on each floor. Lockers on ground floor. Breakfast and dinner, in room dining available.
We enjoyed very much.
Read more
Date of stay: July 2022Trip type: Travelled with family
Room Tip: Parking charge ¥3,000 per day. Convenience store at ground floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from UniversalPort Marketing-department, マーケティング at Hotel Universal Port
Responded 26 Jul 2022
We were delighted to see that you had enjoyed your time and appreciate for 5-star review of your experience at Hotel Universal Port, which is a source of great encouragement to us!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Explorer06714244839 wrote a review Jun 2024
5.0 of 5 bubbles
The experience was great. Everything you could want and need was already made available to you. They have pajamas and slippers as well as travel amenities. They are very accommodating. It helps to read the website to know all that they offer.
Read more
Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from UniversalPort Vita, オーナー at Hotel Universal Port
Responded 3 weeks ago
We appreciate your valuable feedback and we are glad to hear that you had a comfortable stay. We will continue to improve our service skill and provide you more comfortable stay on your next trip. We are looking forward to seeing you again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Universalport_VITA
Osaka, Japan1 helpful vote
Breakfast meals are extra. Please book a meal plan or pay extra directly at the restaurant.
SiFromOz asked a question May 2019
Sydney, Australia6 contributions1 helpful vote
Does the hotel have interconnected rooms?
Thank you for your comment. There are "connecting rooms" at the hotel. It is intended for 6-8 people. If you make an inquiry by phone or email, we will respond.
Thank you for your question. It is possible to store your luggage if you tell us at the front desk. Please note that we can not hold for a long time.
Christine P wrote a tip 5 Jul
7 contributions
4.0 of 5 bubbles
"Try and get interconnecting rooms for a large family. "
Read full review
Louloupj wrote a tip Jan 2024
46 contributions50 helpful votes
5.0 of 5 bubbles
"Choose a Minion 3 room if you can buy any room is lovely"
Read full review
LESIE travels. wrote a tip Oct 2023
Hong Kong, China1 contribution
5.0 of 5 bubbles
"Don't forget to bring your stuff like, combs, toothbrushes, and yeah! Because the hotel room does not have these things."
Read full review
Victor H wrote a tip Sept 2023
Caroline Springs, Australia46 contributions31 helpful votes
5.0 of 5 bubbles
"Eat across the road at universal city as much more variety"
Read full review
Yully wrote a tip Jul 2023
Honolulu, Hawaii1,112 contribution162 helpful votes
5.0 of 5 bubbles
"If you are out whole park hour, doesn't matter which side of the room you stay. book cheaper room!"
Read full review
Not the right property for you?
There are more places to choose from in the Osaka area.
PRICE RANGE
RM 534 - RM 960 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
universal port hotel, universal port osaka
LOCATION
JapanKinkiOsaka PrefectureOsakaOsaka Station / Umeda
NUMBER OF ROOMS
600
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL UNIVERSAL PORT (R̶M̶ ̶3̶,̶5̶3̶3̶) RM 1,187: UPDATED 2024 Reviews, Price Comparison and 2,049 Photos (Osaka, Japan) - Tripadvisor

Frequently Asked Questions about Hotel Universal Port
Which popular attractions are close to Hotel Universal Port?
Nearby attractions include Universal City Walk Osaka (0.2 km), Osaka Takoyaki Museum (0.3 km), and Universal Studios Japan (0.6 km).
What are some of the property amenities at Hotel Universal Port?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Universal Port?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Universal Port?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Universal Port?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Universal Port?
Conveniently located restaurants include Hard Rock Cafe, Popcorn Papa, and Bubba Gump Shrimp Co. Osaka.
Are there opportunities to exercise at Hotel Universal Port?
Yes, guests have access to locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hotel Universal Port?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Hotel Universal Port?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Universal Port?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (7.7 km), Osaka City Central Hall (6.8 km), and Osaka Prefectural Nakanoshima Library (6.7 km).
Does Hotel Universal Port have any great views?
Yes, guests often enjoy the harbour view available here.
All Osaka HotelsOsaka Hotel DealsLast Minute Hotels in OsakaHotels near Hotel Universal Port
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire