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The Gardens Hotel & Residences

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The Gardens Hotel & Residences
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1,122 Reviews from our TripAdvisor Community

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Malaysia
Reviewed yesterday NEWvia mobile

Was there for a wedding dinner last weekend. Was dissapointed with the service. Firstly, the waiteress spilled red wine over me and my friend and only handed us some serviettes! I asked for a wet towel but that did not turn up till almost after 40 mins. The waitress informed her supervisor who was equally blur and handed me some...

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Thank ChanML
Jakarta, Indonesia
Reviewed 6 days ago NEW

The check-in to the hotel is easy and the room is clean. Its quite big and has beautiful view from the big window. The bed also big and the bathroom as well. Suits for couple, business trip or older couple. Staffs are friendly and helpful. I also have tried the residences. Booked 2 rooms with a living room. It was...

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Thank CindyPS
Brighton, Australia
Reviewed 1 week ago

Stayed on the 8th floor overlooking the pool. Positive: Very quiet room, very comfortable and spacious with good modern facilities. Very comfortable firm bed. Very good price - $375 AUD for 3 nights (corporate rate) Good pool and gym. Good wifi Not so positive: I forgot to ask for a non smoking room - faint odour of smoke. The bathroom...

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Thank fandangoMelbourne
Sabah, Malaysia
Reviewed 1 week ago

To be frank, this hotel is pretty average . I don't think the price that you pay would match the qualities that you received. Among three hotels that reside in Midvalley mall, this is the most expensive one. I stay in Deluxe room, for RM 400 per night (after tax) and i find the hotel and the room were just...

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Thank JackEzrie
Reviewed 1 week ago

Arrived at 2.45pm and was told both our 2 bedroom apartments were not ready. Was told to go for lunch and to check back in later. Arrived back at lobby at 4pm and both rooms were still not ready! Check in staff could not manage the bookings and could only tell us the rooms were not ready. We got in...

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Thank Tiffany C
Singapore
Reviewed 1 week ago

We booked a 2-bedroom apartment for a 3-night stay. The location is convenient for shopping (Gardens mall and Midvalley mall are easily accessible for wheelchair users). The staff are generally courteous, and concierge made sure that we had quick access to taxis from the lobby whenever we needed them. The booking did not come with breakfast, but there were several...

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Thank daphysing
Perth, Australia
Reviewed 2 weeks ago

Our one night at The Gardens Hotel during the Chinese New Year period was very satisfactory. We checked into The Gardens after staying at its cousin hotel next door (The Boulevard) & felt warmly welcomed by the receptionist in a premier setting. We stayed in a corner Deluxe room 2113 and found the room quite spacious and offer nice views...

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Thank Ken L
Reviewed 2 weeks ago

Checked in on 6th April and checked out on 8th April. For those who drives your own car, I suggest to park your car at Premier Zone (4th floor) or Zone B (undergound) for easier access to the hotel at Ground Floor of The Gardens shopping complex. Check-in was a breeze, was greeted warmly by the front desk and other...

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Thank Nu'man H
Sydney, Australia
Reviewed 3 weeks ago

Recently stayed at this hotel for 10 days as a guest while partner attended a conference. Staff were very friendly, very helpful. Check-in took minutes. The room was very good being modern clean and quite large. the king bed was very comfortable. Amenities included a bar fridge and kettle with mugs for a coffee or tea. Breakfast room offered a...

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Thank bunieboyler
Singapore, Singapore
Reviewed 3 weeks ago

Is this a high end hotel? The room is in dire need of capex. It has funny smell upon entry. Worse is they have yellow water issues. After they offered me change in rooms the problem stilĺ persist. There are three pipes. Pipe leading to bathtub, rainshower, and shower. The one leading to bathtub is most horribly affected. After running...

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3Thank WongMeiLingMay

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Designed to meet the needs of business and leisure travelers who seek an enhanced stay, The Gardens-A St Giles Signature Hotel & Residences is centrally located in the vibrant city of Kuala Lumpur within the precinct of The Gardens, Mid Valley City. Its strategic location combined with unpretentious and warm Malaysian hospitality transforms your ordinary hotel stay into a totally fulfilling experience. The hotel's 647 premier accommodations with 448 elegantly furnished guestrooms at The Gardens Hotel and 199 luxuriously spacious fully serviced residences at The Gardens Residences provides total comfort in well-designed and contemporary decor. Privacy is assured for hotel and residences guests as there are separate entrances and lobbies for each yet access to facilities is seamlessly linked through the 5th and 6th floors of the complex. The Gardens-A St Giles Signature Hotel & Residences is the first hotel in Malaysia to offer a non smoking environment throughout its guestrooms and enclosed areas. Linked to The Gardens Mall, it is surrounded by a shopping haven featuring key tenants in the form of Robinsons, Isetan, Premier Golden Screen Cineplex as well as over 200 premium branded boutiques and international offices in The Gardens North & South Towers. Undoubtedly, Mid Valley City, Kuala Lumpur is one of Malaysia's favourite destinations providing the most compelling leisure, hospitality, retail and office opportunity in South East Asia. With so much to offer and the world at your doorstep, The Gardens-A St Giles Signature Hotel & Residences is a smart and inspired choice to stay. ... more   less 

Additional Information about The Gardens Hotel & Residences

Address: Lingkaran Syed Putra | Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM405 - RM654 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Gardens Hotel & Residences 5*
Number of rooms: 448
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Also Known As:
The Gardens Hotel And Residences
Gardens Hotel Kuala Lumpur
The Gardens Hotel Residences
Hotel Style:
#29 Business Hotel in Kuala Lumpur
#37 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Gardens Hotel & Residences staff and other travellers.
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Questions? Get answers from The Gardens Hotel & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor has the best view.”
CindyPS, 22 Apr 2017 | Read review
“corner apartments have nice balcony and view”
tiffanyc638, 19 Apr 2017 | Read review
“High floor with corner deluxe room offers best view & space”
  • Outside view from Corner Deluxe Room
  • Corner Deluxe Room 2
  • Corner Deluxe Room
  • Corner Deluxe Room 2113
dunkinky, 11 Apr 2017 | Read review
“we were on level 19 looking towards the city centre”
bunieboyler, 7 Apr 2017 | Read review
“None in this hotel”
WongMeiLingMay, 6 Apr 2017 | Read review
5 of 5