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The Gardens Hotel & Residences

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The Gardens Hotel & Residences
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1,104 Reviews from our TripAdvisor Community

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Showing 1,038: English reviews
Singapore
Reviewed 18 February 2017 via mobile

2nd visit and this hotel is still top-notch in service and facilities. Friendly and flexible staff, from reception and checkout to telephone operator and bellhop services, always smiling, always helpful. This time I managed to swim in the saltwater pool and it was gorgeous with a very reasonable opening time of 7am. They obliged with my request for non--smoking twin...

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1Thank Bluesphynx
Singapore, Singapore
Reviewed 14 February 2017

Used to stay at the residence whenever I visit KL, but decided to try the hotel as I have always been curious how the hotel fair. Rooms were not too bad compared to the residence since the residence is getting a bit worn out and tired. Room size was quite adequate with similar amenities in the bathroom. The only negative...

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Thank SnowFairy2014
Singapore, null, Singapore
Reviewed 11 February 2017

The Gardens is an excellent hotel and the rooms are extremely comfortable and modern. The buffet breakfast is outstanding. What makes this place really special, though is the friendly and helpful staff. Everyone, from reception to concierge to dining room staff went out of their way to ensure that I was happy. Their warm smiles and friendly greetings made me...

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Thank MarmOtt2013
Bangkok, Thailand, Asia
Reviewed 11 February 2017

The location is not in KL city center and can access by Komuter train. However, taxi might be the best option. The room size is fine (Deluxe king bed). I stay for 4 nights but did not use so much facility. The breakfast is quite ok compare to other hotel in KL. The shopping malls around open until 10 PM....

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Thank rithlaksi
Vernon, Canada
Reviewed 7 February 2017

The staff at the Gardens Hotel are amazing! They go out of their way to help you and make you feel so comfortable. The housekeeping staff, Mardiana was outstanding and so friendly to me. So was Zam at the concierge. I needed to change rooms and it was done immediately without any hassle. I would definitely come back to stay...

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Thank gailsH8787DF
Reviewed 5 February 2017

I have stayed the Gardens Hotel and Residences for the past several years every time I traveled to Kuala Lumpur. The location is excellent with access to one of the largest shopping complex in Asia where there are plenty of shops and restaurants catering to every taste and requirement. Getting in and out of the hotel may have delayed due...

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Thank baovo
Ho Chi Minh City, Vietnam
Reviewed 5 February 2017

I have been staying at the Gardens Hotel and Residences almost every time I have visited Kualua Lumpur. The location is excellent, you don't have to walk outside to visit one of the largest shopping malls in Asia and there are so many good restaurants as well. Getting in and out of the hotel is can be difficult due to...

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Thank BaoVo-865
Shanghai, China
Reviewed 5 February 2017 via mobile

The room was spacious and comfortable, everything was well furnished, which could be one of the best hotel rooms that i have stayed. However, please do not waste your money on their buffet breakfast unless you want to try out a COMPLETE TASTELESS Nation's breakfast Nasi Lemak and BLACK deep fried chicken that no one dare to pick it up...

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Thank D7483WPmichellew
Reviewed 29 January 2017

stayed for 2 nights for work in KL, and the location is very convenient which connects to the malls and some office buildings. one thing to note is that the hotel is not very new with furnishing and facilities but it's totally acceptable.

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Thank Daisy H
Sydney, Australia
Reviewed 25 January 2017

Stayed here for 3 nights on a business trip and I can't pick a fault. Service was great, with polite and engaging staff throughout. The room was clean, spacious, and well-equipped. And it's nice to be in a room where the air-con reacts immediately and accurately to the settings. Buffet breakfast was very good with a great range of foods...

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Thank Wei K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Designed to meet the needs of business and leisure travelers who seek an enhanced stay, The Gardens-A St Giles Signature Hotel & Residences is centrally located in the vibrant city of Kuala Lumpur within the precinct of The Gardens, Mid Valley City. Its strategic location combined with unpretentious and warm Malaysian hospitality transforms your ordinary hotel stay into a totally fulfilling experience. The hotel's 647 premier accommodations with 448 elegantly furnished guestrooms at The Gardens Hotel and 199 luxuriously spacious fully serviced residences at The Gardens Residences provides total comfort in well-designed and contemporary decor. Privacy is assured for hotel and residences guests as there are separate entrances and lobbies for each yet access to facilities is seamlessly linked through the 5th and 6th floors of the complex. The Gardens-A St Giles Signature Hotel & Residences is the first hotel in Malaysia to offer a non smoking environment throughout its guestrooms and enclosed areas. Linked to The Gardens Mall, it is surrounded by a shopping haven featuring key tenants in the form of Robinsons, Isetan, Premier Golden Screen Cineplex as well as over 200 premium branded boutiques and international offices in The Gardens North & South Towers. Undoubtedly, Mid Valley City, Kuala Lumpur is one of Malaysia's favourite destinations providing the most compelling leisure, hospitality, retail and office opportunity in South East Asia. With so much to offer and the world at your doorstep, The Gardens-A St Giles Signature Hotel & Residences is a smart and inspired choice to stay. ... more   less 

Additional Information about The Gardens Hotel & Residences

Address: Lingkaran Syed Putra | Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM412 - RM660 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Gardens Hotel & Residences 5*
Number of rooms: 448
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Also Known As:
The Gardens Hotel And Residences
Gardens Hotel Kuala Lumpur
The Gardens Hotel Residences
Hotel Style:
#29 Business Hotel in Kuala Lumpur
#37 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Gardens Hotel & Residences staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no floor with number 4 in the hotel. Superstition I guess.”
 of 5 bubbles M_Adhha, 21 Mar 2017 | Read review
“The apartments were excellent and we had a look at the executive hotel rooms which looked very luxurious.”
 of 5 bubbles michaelrP6698AW, 25 Feb 2017 | Read review
“rooms on the south side with the pool view was nice”
 of 5 bubbles gailsH8787DF, 7 Feb 2017 | Read review
“I find the Executive Room is best value...”
 of 5 bubbles baovo, 4 Feb 2017 | Read review
“I like the Executive Room with Access to Lounge and other benefits. Good value from my opinion...”
 of 5 bubbles BaoVo-865, 4 Feb 2017 | Read review
5 of 5