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The Regency Hotel Kuala Lumpur

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The Regency Hotel Kuala Lumpur
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43 Reviews from our TripAdvisor Community

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Showing 30: English reviews
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Reviewed 17 January 2017

Basically the hotel is very old already and it is situated right in front of a wet market. Hence, just when you exit the hotel, there is the market smell. There is some restaurant nearby. Check out one arabic restaurant name Suria same row as 7/11. The food is cheap and nice. There is Mydin and pharmacy nearby also. So...

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Thank Jc J
Paris, Île-de-France, France
Reviewed 6 January 2017 via mobile

Don't go there. The staff is not nice at all, not helping you, not even telling you what are their services. The room was quite big, the AC was something that i didn't even find. The lights was a mess, you had to press the button near the bed for the light in the bathroom..... The bath was dirty. The...

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Thank skaduwee
Shah Alam, Malaysia
Reviewed 5 January 2017

The room is spacious but oldies feeling... breakfast is sufficient and tasty. The location is surrounded with stalls and market, great for those looking for street food! Try explore the wet market to buy some fresh fruits with a bargain...

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Thank cmkhairu77
Reviewed 12 December 2016 via mobile

Toilets at floor 8 are clogged, lifts take forever to reach, can't get hold of operator despite dailing "0", only 1 pillow is provided and will be charged for 2nd pillow, water boiler is rusted, plug points are not working well and the room is hot even though is set to 10 degrees Celsius & fan speed 3.

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Thank Stephanie M
Reviewed 28 November 2016 via mobile

The worst part is the AC. It's super slow and the room is very hot. The elevator is the second worst part stops every floor and it stinks. Room service never attends your call . The tub doesn't drain. Had a horrible time staying there. Consider a different hotel to stay for the same price. This is not worth it

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Thank kousikk302
Reviewed 16 August 2016

We stayed in this hotel for 2 nights. We had booked a Deluxe Room ,It was not just great but an excellent room and this made our KL vacation even more memorable.. The hotel is located near Chowkit / Putra WTC / Complex Pertama and it was really not difficult for our taxi driver to find that, infact every one...

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1Thank Ym T
Reviewed 12 July 2016

Always wanted to try out this hotel, and now finally had a change by having a short gateaway with my wife to this hotel, Below are my review for this hotel. Hotel: 1. Impressed by the interior decor. 2. Its clean and neat. Service: 1. Check-in & Check-out process are fast. 2. They have a bunch of great staff (very...

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4Thank Pengangur T
Reviewed 25 May 2016 via mobile

Worst hotel we have ever stayed in. Very little is in line with what you see and read on line. Pros. Good bed and linen, view of the towers and pool. Cons: Pretty well everything else. No wi fi, mini bar, in room safe, gymnasium, free newspaper, etc all seen on line. Rude staff (mainly the females) with very little...

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1Thank Mark J
Reviewed 2 May 2016 via mobile

Hi. I really upset with this hotel. I book for my parents. The check in was really2 slow only one staff. The aircond was slow also ask for help then around 1 hour only at midnite we already sleep they only came bfore that i try to call frontdesk so many times. Really fedup with the service. ask for blanket...

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3Thank YasminAmiera
Pretoria, South Africa
Reviewed 7 January 2016

Very centrally located - not in the best of areas, just opposite the fresh produce market. The hotel is also bit old and could do with a make over. The rooms are spacious and the wifi is good. Staff are moderately helpful - doorman wouldn't got to the main road to get a taxi. The Restaurant / Bar noise somewhere...

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2Thank Doc_sol78

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Located in Kuala Lumpur, near the Chow Kit area, The Regency Hotel Kuala Lumpur offers distinctive luxuries for tourists in this business and commercial hub. Rooms are furnished with LCD TV, IDD phone, and private shower and bath. The hotel also has a grand ballroom, conference rooms, restaurants, and 24-hour security. ... more   less 

Additional Information about The Regency Hotel Kuala Lumpur

Address: 3 Jalan Raja Alang, Kuala Lumpur 50300, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM142 - RM168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Regency Hotel Kuala Lumpur 3.5*
Number of rooms: 311
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Questions & Answers

Questions? Get answers from The Regency Hotel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request view facing klcc and pool”
 of 5 bubbles cmkhairu77, 4 Jan 2017 | Read review
“Check the room and aircon before moving in”
  • Bedroom - spaciaou
  • City view from room
 of 5 bubbles Doc_sol78, 7 Jan 2016 | Read review
“baños que huelen a cañería, smelly bathrooms. WATCH OUT UR PERSONAL STUFF”
 of 5 bubbles Elbirrasa, 21 Sep 2015 | Read review
“request for upper floor. the view are beautiful”
 of 5 bubbles Mr_V756, 25 Aug 2015 | Read review
“I dont think they have any better room on this Hotel.”
 of 5 bubbles Sarfaraz812, 6 Aug 2015 | Read review
5 of 5