Select the hotel is because the location which very near with the event that I’m going to attend, but the service is poor, the information is wrong, and the deposit is crazy high! I came with the company driver, the agency help us to book a deluxe single, normally deluxe single come with 2 single bed, when checked-in the front officer mentioned to me is a double single room, but when we enter the room is just only a single bed... I upgrade the room type directly, then ask me to paid the deposit of the room card key for RM 100, it’s ridiculous high, even higher than the upgrade fee! When we check-our and ask how to validate the parking fee, then they told us hotel didn’t come with the car park! Can you imagine park overnight have to pay how much? Overall the room is clean, and…
The rooms are slightly claustrophobic but it is fine if you aren't staying too much/long in the room during the day. The breakfast choices are very limited and aren't really nice but there are better choices opposite the road. The customer service is warm and friendly and the designs of the corridor are interesting as well (though I don't think it is critical in critiquing this hotel)
Located within minutes of walking distance from the TTDI MRT station, and next to a new shopping centre with laundromet, supermarket and restaurants, this hotel was pleasant to stay at. My only criticism is the breakfast- white bread is not the healthiest. Emphasise to your cab driver that this the the TTDI Manhatten Business Hotel, as there are 2 in KL- our cab driver made this common easy mistake despite our instruction.
Hi Good Evening Thank you so much for the great Hospitality. Simple, modern & exclusive. For Manager/ Supervisor on duty keep updating & reply my email..I really appreciate your kind reply. All requested being assign accordingly based on request. Especially for the Room conditions super Comfortable & Cleanliness All up to the expectations. Reception on duty very professional, fast check in/ check out. Thank you so much being great Malaysian Hospitality. Love OS#407
Stayed 2N for business purpose. Room was decent, clean, basic amenities provided. No ironing board/iron though. Powerpoints sufficient, wifi strength decent. Toilet was quite basic but clean. Breakfast is simple american style, usually a variation of an egg dish, but pretty ok. Although non-smoking room, at certain times of the day I could still catch a hint of cigarette smoke, but not sure where it comes from maybe somewhere outside. Location wise, not difficult to find, drop-off directly at doorstep. Sad that the nearby supermarket has closed down though. Level of service not bad. Overall, it is what to expect from 3 star hotel, but suitable for short trips.