No 6 Jalan Damanlela Bukit Damansara, Kuala Lumpur 50490 Malaysia
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About
#19 of 1,182 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Strategically located midway between Kuala Lumpur and Petaling Jaya with close proximately to Kuala Lumpur Sentral, Sofitel Kuala Lumpur Damansara is a 312-room hotel located in the heart of affluent Damansara Heights. Sofitel Kuala Lumpur Damansara offers a range of state-of-the-art meeting and event facilities in exceptional settings to accommodate business or social occasions. The Hotel showcases exceptional local and international cuisines through its five food & beverage outlets. It is also home to the country’s first luxury hotel with a spa that offers hammam, a naturally-lit fitness club and swimming pool with sundecks. The hotel’s interior blends the local heritage with a sophisticated feature wall depicting the country’s Wau Bulan, otherwise known as the moon kite with French art vivre through an Eiffel Tower sculpture. Stunning art-pieces and sculptures were specially created for the hotel paying homage to the rich Malaysian and French heritage and culture.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Paid private parking nearby
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Poolside bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
Chinese, Indonesian, Malay
Hotel links
Location
71Somewhat walkable
Grade: 71 out of 100
35Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
No 6 Jalan Damanlela Bukit Damansara, Kuala Lumpur 50490 Malaysia
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Car HireSee car hire from US$24/day
1486Reviews31Q+A100Room tips
Reviews
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- 1,065
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Superb housekeeping service by Yunos! He’s Very nice and helped me decide with the tours to take. He regularly clean and made our room tidy. Thank you, Yunos for making our stay in the Sofitel hotel a wonderful experience! Keep up the good work!
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favourite
a bit surprise as checked in around 4pm but still have to wait for the room i was given welcome drink voucher while waiting the room but lucky next 10min room ready! Room was so nice and clean also all amenities in room was setup! Hotel location just opposite with the shopping mall but however i choose hotel because of MRT for more easier access that! unlucky me, due to construction the bridge which is cross to MRT is close so i still have ro take Grab there SAD Anyway i still love the hotel and Sofitel will be my first option if I visit Kuala Lumpur.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from George Koumendakos, General Manager at Sofitel Kuala Lumpur Damansara
Responded 27 Feb 2023
Dear Chayuda L, Thank you for taking the time to share with us your kind reviews on Sofitel TripAdvisor. We are thrilled to learn that you have had such a memorable time from arrival to departure. We are pleased to hear that you had an enjoyable stay and liked our hotel with all the facilities and amenities to be suitable for your needs. I will be sure to share your flattering comments to the entire team, and the rest of the Sofitel team who had the pleasure of serving you during your stay with us. We would very much love to have you return soon should you ever return home to Kuala Lumpur. Sincerely, George Koumendakos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My go-to Sofitel (potentially one of the bests of all SEA Sofitels) simply because of the immaculate rooms, facilities from F&B to spa, five-star hospitality service rendered by Chloe Tay (FO manager) & team who just perfected our stay throughout! Wouldn't want (or need) to leave the premises with various restaurants right at doorstep. This property, luxurious yet affordable, is a gem and I wouldn't think twice booking here!
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mageswary N, Guest Services / Front Office at Sofitel Kuala Lumpur Damansara
Responded 2 days ago
Dear Discover42213824919, Thank you for choosing Sofitel Damansara and for sharing such a glowing review of your experience with us. We are thrilled to read that our hotel stands out as the crème de la crème of Sofitels, potentially one of the best in all of Southeast Asia. It warms our hearts to know that you find our rooms immaculate and our facilities, from F&B to spa, to be exceptional. Your commendation of Chloe Tay and our Front Office team, who perfected your stay with five-star hospitality, is truly appreciated. We will be sure to pass on your compliments to them. We are delighted that our diverse range of restaurants at our doorstep added to the convenience and enjoyment of your stay. Your description of our property as luxurious yet affordable is exactly what we strive to provide for our guests. We can't wait to welcome you back to Sofitel Damansara for another exceptional stay. Regards. N. Mageswary - Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thanks to Asif for wonderful service. I went for breakfast and when came back everythis was clean. It took him less than 20 mins to change sheets and tidy the whole the room. I am very happy :).
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Date of stay: December 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mageswary N, Guest Services / Front Office at Sofitel Kuala Lumpur Damansara
Responded 2 days ago
Dear elenakL8609NX, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed great service during your stay. Asif will be thrilled to know that his efforts were appreciated. We will be sure to pass on your kind words to him, and it's wonderful to hear that he made your stay more enjoyable by swiftly attending to your room and ensuring everything was clean and tidy. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another excellent stay. Regards. N. Mageswary - Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I requested via email to have my deluxe accommodation upgraded to a club room before I ever booked a stay at the hotel. However, they said they didn't receive an email and the room was booked that day when they got to the hotel. I nodded and went into the space. The hotel still has club rooms, according to my inspection of the rooms on the Accor apps, which is the official website. It left me feeling really let down. I was also assigned an uncomfortable room that faced another building when I got there. When I called the front desk, the person who answered the phone was unfriendly and said that every room was the same. I received this from a five-star hotel. That evening, I also sampled the buffet; the café staff's service was unfriendly, and the man's discussion lacked professionalism. Due to the intense heat, the café's conditions are quite uncomfortable. Additionally served cold are the side dishes. I got a free drink because I'm an Accor member, but getting it required some work. They claim you can use it from 11 a.m. to 11 p.m., but when I got there at 10 p.m., they told me it was closed. Given the quality of service I've received, I regret remaining here a little.…
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mageswary N, Guest Services / Front Office at Sofitel Kuala Lumpur Damansara
Responded 1 week ago
Dear irfan893, Dear Muhammad Irfan Ibrahim, Thank you for taking the time to share your detailed feedback with us, and we sincerely apologize for the disappointments you experienced during your stay. Your comments are important, and we take them seriously as we continuously strive to improve our services. We regret any miscommunication regarding your upgrade request and the room assignment. This falls below our standards, and we will investigate to prevent similar occurrences in the future. We also apologize for the unfriendly interactions you encountered and we will address this with our team. We appreciate your feedback about the conditions in the café, including the discomfort caused by the heat and the quality of the buffet. Your comments on the water pressure have been noted, and we will work to address this issue promptly. Regarding the discrepancies in using your free drink as an Accor member, we apologize for any inconvenience caused. We hope you will consider giving us another opportunity to provide you with a more positive and seamless experience. Regards. N. Mageswary - Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bed are so good..comfortable Service very good..hope can stay here again.The place so convenience. Housekeeping/room service very kind i never had experience like this before Toilet very clean,foodnice
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mageswary N, Guest Services / Front Office at Sofitel Kuala Lumpur Damansara
Responded 1 week ago
Dear Scenic39447934012, Thank you for sharing your delightful feedback. We're delighted that you found the beds comfortable and enjoyed the excellent service from our team. It's heartening to know that our location was convenient for you. Your kind words about our housekeeping and room service team are truly appreciated; we strive to create memorable experiences, and we're glad we could make a positive impact. We're also pleased to hear that you found the toilet very clean and enjoyed the food. Your satisfaction is our priority, and we look forward to the opportunity of hosting you again in the future. We value your feedback and hope to continue providing exceptional experiences. Regards. N. Mageswary - Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in a luxury room, the bed was great, spacious room with everything I needed. The hotel is close to our office, close to MRT, shopping mall in front of it. Daily service was very good, we had Yunos and team taking very good care of our room. Breakfast was varied with international options, so good to have it included. Starbucks and other options walking distance.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mageswary N, Guest Services / Front Office at Sofitel Kuala Lumpur Damansara
Responded 1 week ago
Dear marcelabU3005DW, Thank you for taking the time to share your positive experience during your recent stay at our hotel. We are thrilled to hear that your stay was enjoyable and that you found our location and services to be convenient. It's fantastic to know that you had a great experience in our luxury room, and that the bed and spacious room met your expectations. We understand the importance of having everything you need during your stay, and we're pleased to hear that you found our amenities to be accommodating. We're also glad to know that our proximity to your office, the MRT, and the shopping mall added to the convenience of your stay. It's always our goal to provide a seamless experience for our guests. A special shout-out to Yunos and the team for taking excellent care of your room. We'll make sure to pass on your appreciation to them. We believe that attentive service plays a crucial role in making our guests feel welcome and well taken care of. It's wonderful that you enjoyed our varied breakfast options, including the international choices. We're pleased to offer a diverse menu to cater to different preferences. Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay. Regards. N. Mageswary - Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel with top notch hospitality. The amenities are fantastic, the room was clean, comfortable, and super cozy, the breakfast spread was wide and super delicious and the service from the staff is remarkable. It made my wife’s birthday staycation extra special. A special shout out to Yunos who made sure our room was spotless and attended to our needs above and beyond our expectation in a very polite and professional manner.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Don’t think twice, this hotel is worth every penny spent! I have to say that it was one of our...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mageswary N, Guest Services / Front Office at Sofitel Kuala Lumpur Damansara
Responded 1 week ago
Dear Sekarah, We were absolutely thrilled to receive your heartwarming review. Thank you so much for taking the time to share your experience with us. We're delighted to hear that your stay at our hotel was nothing short of heavenly. Creating memorable experiences for our guests is our utmost priority, and we're overjoyed to know that our hospitality, amenities, and services contributed to making your wife's birthday staycation extra special. Your kind words about the cleanliness, comfort, and coziness of our rooms, as well as the delicious breakfast spread, mean the world to us. We strive to provide a truly exceptional experience, and it's incredibly rewarding to hear that we succeeded in exceeding your expectations. A special shout-out to Yunos for going above and beyond to ensure your room was spotless and attending to your needs with such professionalism and politeness. We will make sure to pass on your appreciation to him personally. We genuinely appreciate your feedback and the opportunity to be a part of such a special celebration. It's guests like you that make our commitment to hospitality so fulfilling. We look forward to welcoming you back for more memorable stays in the future. Wishing you and your wife many more wonderful moments and celebrations. Regards. N. Mageswary - Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The rooms were clean and well maintained . The layout well planned and spacious . The hotel itself was design beautifully and modern. The breakfast buffet was amazing catering to many cuisines. Best we had in a while. Yunos took great care with our room and was very helpful. We would definitely be back again … nice to be lost amongst the concrete jungle in this blissful place!
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mageswary N, Guest Services / Front Office at Sofitel Kuala Lumpur Damansara
Responded 1 week ago
Dear Rajeshwary, We are absolutely delighted to receive your wonderful feedback. Thank you for taking the time to share your experience with us. It brings us immense joy to hear that your stay was a great experience. We're thrilled that you found the design of the hotel beautiful and modern, creating an inviting atmosphere for our guests. Your compliments on our breakfast buffet are truly appreciated. We take pride in offering a diverse and delicious selection of cuisines, and it's fantastic to hear that it was the best you've had in a while. A special thank you for recognizing Yunos for his great care and helpfulness during your stay. We believe that exceptional service plays a significant role in creating memorable experiences for our guests, and we will be sure to share your kind words with him. Thank you once again for choosing our hotel. Regards. N. Mageswary - Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
i spend another over 1 month stay in this hotel, hotel is better than before covid, during so long stay there was no bad situations , everything was at high level. very nice and tasty breakfast - thank You for all stuff and special thanks to execuitve chef Mr Roland . Nice and huge chioce of food at execuitve lounge wchih served super kind team - great thanks for Mr Hafiz, Mr Sameer and Mr Karthi. I would like to thank also front office team for every day help - special thanks to Mr Ringa and Ms Cloe , also sending best regards for reservation team for personalize my stay - Ms Muslena and Ms Ker Shin. Very good houskeeping who always follow my prefernces about aminities like coffe, tea , mini bar. I would like to thank all Hotel team for great stay what is very rare in other hotels .…
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: reservations room with executive lounge acces
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mageswary N, Guest Services / Front Office at Sofitel Kuala Lumpur Damansara
Responded 1 week ago
Dear 19mateuszw, Thank you sincerely for choosing to stay with us once again and for sharing your fantastic experience during your over one-month stay. Your continued trust means the world to us. We're thrilled to hear that you found the hotel even better than before, especially in comparison to the challenges posed by the COVID period. It's our commitment to continually enhance the guest experience, and we're delighted that you noticed the positive changes. Your kind words about the high level of service and the absence of any issues during your extended stay are truly encouraging. We are especially pleased that you enjoyed the breakfast, and we'll be sure to pass on your appreciation to our Chef Roland, for his culinary expertise. A heartfelt thank you for recognizing the exceptional service provided by our Executive Lounge team - Hafiz, Sameer and Karthi. Their dedication to ensuring a pleasant and memorable experience is truly appreciated. We're equally grateful for the shout-outs to our Front Office team, Rengga and Cloe, as well as our Reservation team, Muslena and Ker Shin. It's always our pleasure to assist you, and we're glad to know that their efforts contributed to making your stay more personalized and enjoyable. Our housekeeping team is also thrilled to hear that they were able to meet your preferences for amenities seamlessly. We truly value your feedback and look forward to welcoming you back for more wonderful stays in the future. Regards. N. Mageswary - Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$107 - US$127 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
312
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Claim Your ListingSOFITEL KUALA LUMPUR DAMANSARA: UPDATED 2023 Hotel Reviews, Price Comparison and 2,243 Photos - Tripadvisor
Frequently Asked Questions about Sofitel Kuala Lumpur Damansara
Which popular attractions are close to Sofitel Kuala Lumpur Damansara?
Nearby attractions include Damansara City Mall (DC Mall) (0.08 km), Golf X (0.05 km), and Haanusha Travel (0.4 km).
What are some of the property amenities at Sofitel Kuala Lumpur Damansara?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sofitel Kuala Lumpur Damansara?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Kuala Lumpur Damansara?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sofitel Kuala Lumpur Damansara?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Sofitel Kuala Lumpur Damansara?
Conveniently located restaurants include Kwee Zeen, Nizza, and Nero Nero.
Are there opportunities to exercise at Sofitel Kuala Lumpur Damansara?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sofitel Kuala Lumpur Damansara have airport transportation?
Yes, Sofitel Kuala Lumpur Damansara offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Kuala Lumpur Damansara?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Kuala Lumpur Damansara offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Kuala Lumpur Damansara?
The staff speaks multiple languages, including Chinese, Indonesian, and Malay.