We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Vortex KLCC Apartments

avatar-imageavatar-imageavatar-image
Traveller (38)
Room & Suite (11)
Dining (4)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#78 of 126 apartments in Kuala Lumpur
Location
Cleanliness
Service
Value
Magnificent Two-Bedroom apartments in the heart of KLCC. Being strategically located, the apartments come with 2 bathrooms for each bedroom, kitchen with kitchenette and small study rooms, where the guest may focus on a little daily work routine during the holiday times. All apartments equipped with SMART TV and Netflix streaming as an entertainment and 100MB wifi coverage. Furthermore, the guests may enjoy the swimming pool, sauna and gym facilities at the 6th level of the building. In the kitchen, there are tea and coffee, induction stove, microwave, toaster and necessary basic utensils. Also, there is a washing machine and dryer, a detergent is provided. All in all. It is a home, true home.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Secured parking
Wifi
Outdoor pool
Highchairs available
Baggage storage
Non-smoking hotel
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Kitchenette
Refrigerator
Kitchenware
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars

Location

12 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
Vortex KLCC Apartments
50Reviews2Q+A6Room tips
Traveller rating
  • 14
  • 13
  • 3
  • 6
  • 14
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Geraldine C wrote a review Dec 2023
9 contributions4 helpful votes
+1
This place is the biggest scam ever! Avoid at all cost! I booked much earlier and confirmed my reservation with the host 2 days before leaving. The night before I left, mind you it was two days before Christmas the host suddenly asked me to cancel my booking. I refused as I was going with my kids and I had no alternative accommodation. Besides, the price of all accommodation has practically doubled or tripled as it was just before Christmas. I told the host I will not cancel but at midnight, the host messaged me again with a video of the apartment's leaking ceiling and asked me not to go! I was supposed to leave that morning and I checked the price has tripled for this place. I was left stranded with no accommodation on Christmas eve with my kids. What was supposed to be a wonderful holiday turned out to be a nightmare. The host has the audacity to ask me to stay elsewhere and gave me the number of another apartment. The number given was a fake number and the person doesn't even know why I was given his number.. Our Christmas was really ruined as I had to book another accommodation which was not easy to find at such a last minute and the price we had to pay had almost tripled. This is a very dishonest accommodation. Please avoid like a plague. You have been warned.
Read more
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Praveen K wrote a review Nov 2023
Worthing, United Kingdom3 contributions1 helpful vote
Location is decent and only plus is it's close to a monorail station and a 10 min walk to Petronas towers, otherwise staff and overall cleanliness of the place is pathetic. The rooms are infested with cockroaches and staff hardly make an attempt to clean the flat. I was abused by cleaning staff on false pretext of me causing damage to a fabric, while on the contrary they don't have any prior evidence to prove it was ok at check in. Also be careful with supplying them details of your passport and bank card. They take pictures on phone and put them in public watsapp groups, where they intimidate and threaten you if don't relent to their extortion tactics. I had to experience an incident where they put my passport details in a public group and threatened me to pay up extortionate amount on a false pretext. The building itself does not have a reception and everything is managed via watsapp groups, if you have to check in early, best of luck, since no one will bother to answer the phone. I do not recommend this place for families, and please be careful with staff who take photos of your personal documents.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't allow the staff to take photos of your passport, bank cards and share on watsapp groups.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
oli wrote a review Aug 2023
Frutigen, Switzerland1 contribution1 helpful vote
The location is great and that's all. No equipment in the kitchen, you have to pay to access the pool or for early check-in, the check-in process is inundestrable (the guy called on watsap but there's no Wifi in the hall), the corridors and the lifts are not cleaned, and there're bugs at night (cockroaches and others). And finally, someone wrote a "excellent" review on the reservation site under my name ... For this prize, it's better to go in a real hotel.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't go there
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Anna wrote a review Jun 2023
5 contributions2 helpful votes
We booked apartments on booking. We chose the more expensive ones, as they offered a view of the Petronos Towers. When we arrived we were told that all tower view rooms were booked and that we should have said we wanted a view of the towers! Why do we have to warn if the photos of the room show ONLY the view of Petronos? Judging by the description, this view is a mandatory criterion and is included in any chosen room. A different view is a different listing and a different price! We were offered a shabby room with an old renovation. As an alternative, we were offered a room with no view at all! Is it an alternative? One of the toilets smelled very strongly of sewerage, and apparently the owner knows about it, since only in this room the window was open. Cockroaches crawled several times. We had a departure at 5 am, which we of course warned about! We were told - call WhatsApp, they will come to you to take the number. We couldn't get through on Whatsapp! In response to our messages came an auto-reply! No one answered the calls! It's good that we saw that the specified phone has facetime! What if we only had android? After 10 minutes, they finally answered us and came. We decided to call a taxi from the room, but the hornbeam application did not want to accept the order for cash. (Then it turned out that the hornbeam does not work at all at night) We asked the owner to call us a taxi to the airport, since we did not have a local SIM card. But he refused! He was just too lazy to dial a number and call a taxi! Or at least just give us this number, we would have found a more helpful person! And the three of us at 5 in the morning with suitcases go to vote on the road, because our owner did not want to spend 20 seconds calling a taxi! Thank you! The owner canceled the booking on booking, seeing our dissatisfied faces.
Read more
Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Alaa M wrote a review Jan 2023
8 contributions2 helpful votes
A place to stay close to every attraction in the KLCC. Transportation services are widely available around the building especially the Monorail. The host was so helpful and responsive. No doubting will consider it if I visit Kuala Lumpur.
Read more
Date of stay: December 2022Trip type: Travelled with family
Room Tip: Keep in contact with the host. Stay close to all KLCC attractions.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
SafNazli wrote a review Feb 2022
Kuala Lumpur, Malaysia182 contributions216 helpful votes
First of all, l booked thru booking.com, and lwas supposed to get credits from booking.com but the Host cancelled my booking so l did not get any points or booking credits. Paid all in cash to Soul Asia Sdn Bhd. We stayed there for 2 nights as my brother's wedding was held at Concorde Hotel. We do like the location as it is close to KLCC, KL Tower and the venue of my brother's wedding. Also, the security is good as they do not let just about anyone to enter and makes sure those with access cards only enter the building. However we did take note on the following unpleasant items: 1)      The cigarette smell was too strong, thank you for providing air freshener but despite having sprayed the whole unit every 30 minutes, the smell still stayed for 2+ days and our clothes and hair reeked of cigarette smell. It was also hard for us to fall asleep with the smell, especially worse for my brother who slept in the open area near the door. 2)      Iron metal plate is rigged, thus it snagged the cloth during ironing, and my clothes have a few marks where the thread can be seen as snagged from using the iron (I took pictures). 3)      Fridge was not working, we kept drinks in the fridge but they did not cool. Only the freezer was working. And the fridge smelled like some food was rotten and kept there for a long time and only recently cleaned out. 4)      Only 2 towels were provided, luckily most of my family members brought our own towels. However we noted that shower and shampoo were provided in each bathroom, thanks for that. 5)      The floors got really wet when using the rain showers, maybe drainage not properly done? And since there was not enough towels to put on the bathroom floor, we had to walk with wet feet from the bathroom floors into the living/bedrooms. 6)      The hose for the water spray at (in the bathroom next to the kitchen area) is faulty, the hose has a hole in it and when we try to use it, the water sprays out from the hose. 7)      One of the table mats were not properly wiped, there were stains from spilled water underneath the table mats.
Read more
Date of stay: January 2022Trip type: Travelled with family
Room Tip: Before entering parking, wait at the lobby for the manager to provide parking access card. Or...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
LPL wrote a review Jan 2021
1 contribution
We are NOT satisfied with the service. Firstly, on 8th Dec 2020 we have reserved booking 3 Bedrooms Suites for 6 pax with 3 double bed from the date 31st Dec 2020 to 1st Jan 2021 (two days one night) in booking.com. But on 30th Dec 2020, we have received a call from management saying that 3 Bedrooms Suites is NOT available, left 2 Bedrooms Suites is available and they will provide extra bed with FOC but the price will be same as 3 Bedrooms Suites. The reason they provided to us is due to too much of booking, thus NO 3 Bedrooms is available. When we get the reservation which the apps shows available for booking, is that mean the booking does NOT include First Come First Serve and inform us one day before we check in instead of one week before in order to give us timeframe to look another hotel or consideration. Secondly, once we approached the room, there is one extra SINGLE bed is provided instead of double bed. Which means is it NOT providing us a 3 Bedrooms Suites VALUE with 3 double bed and we have to request management to change the bed. Thirdly, in the booking.com pricing information shows deposit RM 150, but when we approached, he asking us to give deposit RM 200 which difference information with the apps.
Read more
Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Zia wrote a review Oct 2020
1 contribution
Very very nice place to stay.. Hv a great vacation.. We stayed 18 days.. Just love it... Beautiful kl view from vortex..2 bedroom apartment which was Very clean everywhere with nice staff.. Good service also...all that u need in ur home..Less than 10 mins walk to petronas twin towers.. Klcc park.. Suria... Pavillion... 7eleven in ze complex itself... Mc donald just opposite.. Have taxi in front of building n also we enjoy free ride in busses..green line... U just go everywhere u like for free ...overall... Great.. Just great.. I miss Malaysia... I recommend Vortex klcc.. Zia from Mauritius
Read more
Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
MeiYing wrote a review Apr 2020
2 contributions
We are still waiting for our deposit back (RM400) since we checked out on March 15, 2020. We paid cash instead of credit card (not a smart move); at least we can dispute this thru the bank. Very disappointed with this place. You’ve to pay to use the pool. Will NOT this place to my friends.
Read more
Date of stay: March 2020
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Saket S wrote a review Mar 2020
Singapore, Singapore207 contributions111 helpful votes
For the price, so near to KLCC , it is a steal. Pros: location, security, size of apartments, apartment cleanliness, basic furniture, white goods. Cons: no reception manager has to be called, hallways on the room floors dirty (more of a type of guests issue than management), parking is free for residents but process is cumbersome. Summary: maybe avoid to stay with family. With friends it is ok.
Read more
Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
Not the right property for you?
There are more places to choose from in the Kuala Lumpur area.
PRICE RANGE
RM 193 - RM 434 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
10
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

VORTEX KLCC APARTMENTS (R̶M̶ ̶3̶5̶8̶) RM 208: UPDATED 2023 Hotel Reviews, Price Comparison and 58 Photos (Kuala Lumpur) - Tripadvisor

Frequently Asked Questions about Vortex KLCC Apartments
Which popular attractions are close to Vortex KLCC Apartments?
Nearby attractions include Marini's on 57 (0.4 km), Club Kyo KL (0.4 km), and KL Forest Eco Park (0.4 km).
What are some of the property amenities at Vortex KLCC Apartments?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Vortex KLCC Apartments?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Vortex KLCC Apartments?
Yes, paid private parking on-site, secured parking, and street parking are available to guests.
What are some restaurants close to Vortex KLCC Apartments?
Conveniently located restaurants include Kampachi EQ, Flock, W Kuala Lumpur, and Nipah.
Are there opportunities to exercise at Vortex KLCC Apartments?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Vortex KLCC Apartments have airport transportation?
Yes, Vortex KLCC Apartments offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vortex KLCC Apartments?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Vortex KLCC Apartments?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Vortex KLCC Apartments?
Many travellers enjoy visiting Kuala Lumpur City Gallery (1.8 km), Rumah Penghulu Abu Seman (1.1 km), and Istana Negara (4.1 km).