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Banyan Tree Kuala Lumpur

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Traveller (1803)
Dining (231)
Videos (1)
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About

#4 of 501 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
AN URBAN OASIS IN THE GARDEN CITY OF LIGHTS Banyan Tree Kuala Lumpur offers 55 elegant rooms and suites. Admire spectacular views of the city skyline from a vibrant rooftop bar, indulge in tantalising gourmet dishes, or be pampered at the award-winning Banyan Tree Spa. The hotel is situated in the heart of Kuala Lumpur's Golden Triangle and within walking distance from key public transportation and world-renowned landmarks such as the Petronas Twin Towers. Guests can also enjoy direct access to Pavilion Kuala Lumpur Mall via a connecting bridge.
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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Car hire
Pedicure
Shops
First aid kit
Internet
Plunge pool
Complimentary tea
Snack bar
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Room types
City view
Landmark view
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Romantic

Location

2 Jalan Conlay, Kuala Lumpur 50450 Malaysia
Banyan Tree Kuala Lumpur
1,197Review13Q+A100Room tips
Traveller rating
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  • 126
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R wan wrote a review Yesterday
3 contributions2 helpful votes
Amazing service as always. From the front desk to the spa (with therapist Vivi) and the Guest Experience (Stefanie). The hotel surprised us with decorations and thoughtful gifts. Truly our fav hotel in KL. Love that we have the option of having in-room dining for breakfast too.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Rafidah wrote a review Jan 2024
8 contributions20 helpful votes
Hotel's Favourite
I had an exceptional stay. The staff was incredibly attentive, the room was immaculate, and the amenities were top-notch. From the breakfast to the comfortable beds, and birthday decorations exceeded my expectations. The location (connected directly to Pavillion) was convenient, making it easy to explore the city. I highly recommend this hotel for a memorable and enjoyable experience.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from Rudy Oretti, General Manager at Banyan Tree Kuala Lumpur
Responded 18 Jan 2024
Dear Dada 1237, Many thanks for sharing your review on TripAdvisor, following your birthday celebration at Banyan Tree Kuala Lumpur. We are delighted to learn that your experience with us was memorable, highlighting our ideal location, amenities, spacious rooms, breakfast choices and attentive hospitality. We will most certainly share your kind sentiments, with the entire team. Thank you once again for your patronage Dada 1237, and we truly look forward to welcoming you back to our urban resort, very soon. Best regards, Rudy Oretti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Go10505351936 wrote a review Yesterday
Taguig City, Philippines2 contributions2 helpful votes
Overall was okay, just maybe shortage of manning. Some request takes a little bit of time. The view was awesome. The breakfast and services were spotted on. Vertigo were the favorite spots with nice night Kuala Lumpur view and the place is not too crowded and not loud.
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Date of stay: April 2024
Value
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Dato Sunil Sach... S wrote a review 11 Apr
1 contribution1 helpful vote
The welcome was good from the jockey right to the check in at level 53. Room was excellent. View was superb. However my luggage was slightly delayed. Not sure why. Overall good. Oh yes breakfast was good m view was amazing nice. Good choice if u want to shop at Pavilion
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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whoh wrote a review 10 Apr
London, United Kingdom8 contributions14 helpful votes
Overall service is good - staff is really friendly and helpful. Room is good size - best part probably is the bathroom with the tub Minor area to take note ; arrived earlier and as expected could not check in yet. Was told the bags would be sent up when the room is ready and was asked re turn down service preference. We came back to hotel after 5, noticing our bags are still downstairs. And the turndown service came knocking at 7 pm (when we had a do not disturb flag on) and we actually requested for 8 pm
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Tere wrote a review 10 Apr
4 contributions2 helpful votes
Beautiful and very comfortable hotel. The staff, reception, concierge, Vertigo staff, housekeeping, everyone was SO AMAZING. Friendly, professional, helpful. I will definitely be back and will also let my friends in Bangkok and my family know how great you all are. Also the day tour you booked for me was wonderful. Happy May Tan was so wonderful. and the drivers from the airport and back to the airport also wonderful Thank you again! ❤️
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Date of stay: April 2024
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Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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kimy wrote a review 8 Apr
Seoul, South Korea1 contribution2 helpful votes
I felt very comfortable here and experienced the best service. The staff's attentiveness and service to ensure customer satisfaction were truly sincere. I was impressed and will definitely stay again next time. However, I wish the breakfast menu was a little more diverse.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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BryanJubert wrote a review 3 Apr
Montreux, Switzerland32 contributions26 helpful votes
+1
Amazing hotel in KL ! Very quiet, only a few rooms so no crowd. Special attention are given to guests like special scent in the room and welcoming drink. The room is very modern with a very nice bathtub and a modern toilet with warm seat. The shower also have ambiance light and you can choose your type of pillow. They took care of us and set up a complimentary birthday cake and setup. The unlimited a la carte breakfast with view on the Petronas was also really tasty and good service from Maria. At first, we found that the price was a bit high because the room is quite similar as other luxury hotels in KL with lower prices but the exclusive services make it worth the extra spend !
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rudy Oretti, General Manager at Banyan Tree Kuala Lumpur
Responded 6 days ago
Dear Bryan J, Thank you very much for taking the time to recommend Banyan Tree Kuala Lumpur, following your recent stay with us. We are delighted to read that we have exceeded your expectations during your stay with us. I am thrilled that our attentive hospitality, made such a positive impact on your experience with us. We will definitely share your kind words with the entire team. Thank you once again for leaving your wonderful review on TripAdvisor, and we truly hope to welcome you back again soon. Best regards, Rudy Oretti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barbara F wrote a review Mar 2024
Luxembourg2 contributions2 helpful votes
My stay was defined by the exceptional warmth and professionalism of the staff, making me feel immediately welcome. The spacious, clean rooms were equipped with thoughtful touches like delightful afternoon snacks and incense, enhancing the sense of serenity. The SPA offered personalized relaxation with a variety of treatments, embodying the hotel’s dedication to guest care. Dining was a highlight, with both restaurants serving delicate, delicious cuisine. The Vertigo bar atop the hotel provided breathtaking views of the Twin Towers, excellent drinks, and a vibrant atmosphere, making evenings unforgettable. In summary, the hotel excels in hospitality, combining comfort with elegance, and stands out as a premier choice for a serene and indulgent experience.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rudy Oretti, General Manager at Banyan Tree Kuala Lumpur
Responded 1 week ago
Dear U3873RSmarief, Thank you very much for taking the time to recommend Banyan Tree Kuala Lumpur, following your recent stay with us. We greatly appreciate your comments and are very pleased to learn that overall, you had a positive experience with us, particularly with our prime location, spacious rooms, spa treatment, facilities, remarkable views as well as attentive hospitality. Thank you again for choosing us as your preferred accommodation U3873RSmarief, and we greatly look forward to your return to our urban resort, in the near future. Best regards, Rudy Oretti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alice M wrote a review Mar 2024
4 contributions3 helpful votes
Exceptionnal staff, very kind and helpful. Thank you Faizal for your perfect service and your kindness. Cocktails were delicious and the view from the rooftop is amazing. I highly recommend that place, especially for sunset, perfect place to see the petronas towers.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rudy Oretti, General Manager at Banyan Tree Kuala Lumpur
Responded 1 week ago
Dear O2822VValicem, We greatly appreciate your time to post your comments, following your recent visit to Vertigo at Banyan Tree Kuala Lumpur. We are delighted to read your positive comments specifically on the remarkable views as well as the attentive hospitality from our team, particularly Faizal. We are very lucky to have him on our team and we will certainly relay your appreciation and gracious words, to the entire team. Nothing reads better than a delightful review like yours O2822VValicem, thank you once again and we would be honoured to welcome you back to our urban resort, in the not-too distant future, Best regards, Rudy Oretti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 1,159 - RM 1,455 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BANYAN TREE KUALA LUMPUR (R̶M̶ ̶1̶,̶3̶7̶3̶) RM 1,040: UPDATED 2024 Hotel Reviews, Price Comparison and 1,849 Photos - Tripadvisor

Frequently Asked Questions about Banyan Tree Kuala Lumpur
Which popular attractions are close to Banyan Tree Kuala Lumpur?
Nearby attractions include Pavilion KL (0.2 km), KLCC - Bukit Bintang Pedestrian Walkway (0.3 km), and Aquaria (0.4 km).
What are some of the property amenities at Banyan Tree Kuala Lumpur?
Some of the more popular amenities offered include a pool, a lounge, and free parking.
Which room amenities are available at Banyan Tree Kuala Lumpur?
Top room amenities include air conditioning, blackout curtains, and a view of a nearby landmark.
What food & drink options are available at Banyan Tree Kuala Lumpur?
Guests can enjoy a lounge, complimentary tea, and a snack bar during their stay.
Is parking available at Banyan Tree Kuala Lumpur?
Yes, free parking is available to guests.
What are some restaurants close to Banyan Tree Kuala Lumpur?
Conveniently located restaurants include Kampachi Pavilion, JP teres, and The Grand Getaway by Grand Hyatt Kuala Lumpur.
Are there opportunities to exercise at Banyan Tree Kuala Lumpur?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Banyan Tree Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (2.2 km), Rumah Penghulu Abu Seman (0.3 km), and Istana Negara (4.8 km).
Does Banyan Tree Kuala Lumpur have any great views?
Yes, guests often enjoy the city view available here.