Welcome to The 5 Elements Hotel - a uniquely themed boutique hotel in famed Chinatown, Kuala Lumpur that offers hotel rooms at affordable rates plus highly personalized service. No longer are tourists visiting Chinatown limited to just the budget hotels and travellers' inns here which offer guests the basics of accommodation. We honestly feel that hotel guests deserve not just affordability, but also comfort and security - plus that touch of the unusual which makes a stay truly memorable. Our aim is to make everyone who comes to our establishment say, "Hey, I found a really cool place to stay in KL!" Our boutique hotel is inspired by traditional Wu Xing (五行) philosophy - reinterpreted for the discerning modern traveller who seeks something beyond the ordinary. Here, water, wood, fire, earth and metal - the Five Elements essential for universal balance - set the theme for a contemporary, chic ambience and a refreshing service experience. At The 5 Elements Hotel, guests have the perfect gateway to discover the many charms of Kuala Lumpur's Chinatown and nearby Petaling Street. Your hotel room here is your oasis of calm amidst all the hustle and bustle. A place to rest and rebalance all the elements of mind, body and soul. Stay with us for a one-of-a-kind hospitality experience.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Languages Spoken
English, Chinese, Filipino, Malay
Location
Lot 243 Jalan Sultan, Kuala Lumpur 50000 Malaysia
The 5 Elements Hotel
441 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Just remember if you book online bring $50 in Malaysian currency that is required and is some kind of tax. But you get it back at the end of your stay. This is in addition to the $30 they must hold on your credit card.
Once you get through checkin the hotel rooms are clean and centrally located. The housekeeping staff is very nice, friendly and helpful, not so much the front desk staff. But my stay was good and room had nice views.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Five Elements, Owner at The 5 Elements Hotel
Responded 23 Nov 2020
Dear SF Guy, Thank you for taking the time to write us a review! We are heartened to hear that you had a pleasant stay with us. We are glad that you found our central location in Chinatown KL to be ideal, and that the room and cleanliness met your expectations. Your kind compliment about our housekeeping staff is greatly appreciated and will certainly motivate all of us here to always strive for customer satisfaction. We note too, however, your sincere feedback regarding our front desk team. Please accept our sincere apologies for the lacklustre customer service you experienced at check-in. Your feedback is extremely important to us as we strive to improve with each and every stay, hence please be assured that we have taken your feedback on board and we will use your experience as a training opportunity to coach the team to provide a better experience in the future. Kindly allow us to clarify that we accept cash or credit card for incidental deposit, which will be returned to our guest upon check-out if no extra charges are incurred. We would like to take this opportunity to thank you for allowing us to be part of your journey in Malaysia, and we eagerly await your next visit. Best regards, The Management The 5 Elements Hotel Kuala Lumpur
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Easy to get to and handy for all transport. Lots of great places to eat nearby. Breakfast is Ok. They only supply coffee in the rooms but there is a 7/11 store close by. Our room was nice and large on the 11th floor with a view over the city. Staff were very helpful and arranged a day trip for us as well.
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Five Elements, Owner at The 5 Elements Hotel
Responded 23 Nov 2020
Dear Bruce N, Thank you for sharing your review with us! We are heartened to hear that you enjoyed all aspects of your stay. We are pleased to read that you enjoyed our central location in Chinatown due to our easy accessibility to public transportation, and the abundant street food and restaurants nearby. We are also glad that you liked the room and enjoyed the view of KL city like many of our previous guests who have commented the same too! Your kind compliment about our staff is greatly appreciated and will certainly motivate all of us here to always strive for customer satisfaction. It has been our utmost pleasure being of service to you and we sincerely look forward to having you back soon as a guest of our hotel! Best regards, The Management The 5 Elements Hotel Kuala Lumpur
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Hotel very well located opposite the Chinese district. The rooms are large, well equipped, good bedding, clean bathroom. On the 13th floor, we had a view of the top of the Twin Towers. Our room overlooking the street was not very noisy. The - of this hotel: the breakfast is frankly not up to par!!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Demander un étage élevé pour la vue.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is very helpful and accommodating our specific requests. Any recommended Hotel. In a very good location, and a helpful and friendly staff. Our housekeeper, Lucy, is especially friendly and cheerful. If you're interested in a Chinese atmosphere, this hotel will put you right in the middle of that.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Five Elements, Owner at The 5 Elements Hotel
Responded 22 Jan 2023
Dear Mr Lawrence Thank you for the review given, We are very pleased to have you as our guest. Look forward to have you again to our hotel. Best regards Management
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Great hotel. Kim was the best receptionist. The hotel is clean with an amazing view of Chinatown. The shower hase great water pressure. The breakfast is good for the price of the hotel. I will be back for sure to enjoy Chinatown again. Its in an unbeatable location.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Five Elements, Owner at The 5 Elements Hotel
Responded 21 Mar 2023
Dear foodxb, Thank you for taking the time to review your recent stay with us! We are glad to hear that you enjoyed your stay with us and our location in Chinatown Kuala Lumpur. Your compliments on our staff and the room are much appreciated. We look forward to welcoming you again during your next visit to Kuala Lumpur! Warm regards, The Management of The 5 Elements Hotel
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We stayed in the 5 element last december 14-18, 2019. Not bad for a 3 star hotel. The room we stayed in is clean. The room size is just right for us that is usually out during the day. The comfort room is clean and spacious. The staff are courteous and accomodating with our request. We honestly not expecting much since it was cheap but it was really beyond our expectation. Especially the breakfast buffet. I loooove the food and it has many selections. There are may establishments outside the hotel and many accessible restaurants to try. If i ever go back to malaysia, i will still choose the 5 element as my home away from home.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 88marvel2015, Manager at The 5 Elements Hotel
Responded 13 Jan 2020
Dear guest, Greetings and thank you for staying with us. We would like to thank you for taking your precious time to drop in such an excellent reveal on us. We appreciate it very much. We will definitely not sit on it but will continue to improve our self so as to make it a much better place for our next guest, including your good self to relax and stay. Hope that your next visit will be more pleasant and looking forward to see you again. Do feel free to contact me directly for any service that is required. Regards Frankie
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We have been long time guests at the 5Elements Kuala Lumpur. Josephine and Kim were very fast to respond to our emails when we booked our room. As usual the reception staff were very friendly and helpful they had us checked in and in our room very quickly, thankyou Rayni. The room is very clean and fresh, the bathroom spotless. The hotel manager, Josephine, has made us very welcome.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Five Elements, Owner at The 5 Elements Hotel
Responded 21 Mar 2023
Dear jackthebagman, Thank you for your kind words! We're glad you enjoyed your stay with us and we truly appreciate your compliments for our team and service. They are our greatest asset and we are happy you felt so welcome. Thank you once again for choosing The 5 Elements Hotel and for the review! Warm regards, The Management of The 5 Elements Hotel
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My wife and I have been coming back to this hotel for the last three years The rates was great and the staff was friendly and helpful. On this occasion the band next door cause me and my wife restless night and day especially on the .13 floor. Complaint to the staff but nothing much they can do. Will consider give this hotel a miss
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josephine Dass, Revenue Management at The 5 Elements Hotel
Responded 18 Aug 2023
Thank you for choosing The 5 Elements Hotel and for your wonderful, detailed review and feedback! We take customer satisfaction seriously so we're pleased to know that you enjoyed your stay with us. We look forward to welcoming you back again soon. First and foremost we would like to extend our apology for all the inconvenience caused with regards the noise issue, the noise is due to all schools are open permanently for the academic activities. And this is beyond our control too. Thank you and warm regards The Management of The 5 Elements Hotel
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The room was clean but the air conditioner was noisy. The breakfast provided was simple and nice. There was a hotel receptionist named Kim who provided great service. I accidentally left my jacket in the hotel and Kim helped me to deliver the jacket to me. I really appreciate his kindness and helpfulness.🥰
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
this is our second stay really high ROI right in the center of Chinatown, very friendly staff esp. Mr. Kim from front desk! :) love the spacious room and good lighting, functional closet, fast elevators etc. we extended our stay for another 5 nights cos we enjoyed the shopping area and food and this hotel a lot. Highly recommend! Thanks for a great new year holiday!
Youtuber: FoodXBert
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Five Elements, Owner at The 5 Elements Hotel
Responded 21 Mar 2023
Dear 891kt, Thank you for reviewing your recent stay with us! We are heartened to hear that you like our location in the heart of Chinatown KL! Your heartwarming compliments regarding our hotel and receptionist, Kim are greatly appreciated and will certainly motivate all of us here to always strive for customer satisfaction. Thank you once again for choosing The 5 Elements Hotel and we look forward to welcoming you back for another memorable stay with us! Best regards, The Management of The 5 Elements Hotel
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Hi mkrh and 2jerome,
Yes we have a mini fridge in all our rooms. Please do not hesitate to contact us directly should you require further assistance.
Thank you!
Kind regards,
The 5 Elements Team
There are more places to choose from in the Kuala Lumpur area.
PRICE RANGE
RM 141 - RM 228 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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