The 5 Elements Hotel
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Lot 243 Jalan Sultan, Kuala Lumpur 50000 Malaysia
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 04/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#145 of 719 in Kuala Lumpur
Location
Cleanliness
Service
Value
Welcome to The 5 Elements Hotel - a uniquely themed boutique hotel in famed Chinatown, Kuala Lumpur that offers hotel rooms at affordable rates plus highly personalized service. No longer are tourists visiting Chinatown limited to just the budget hotels and travellers' inns here which offer guests the basics of accommodation. We honestly feel that hotel guests deserve not just affordability, but also comfort and security - plus that touch of the unusual which makes a stay truly memorable. Our aim is to make everyone who comes to our establishment say, "Hey, I found a really cool place to stay in KL!" Our boutique hotel is inspired by traditional Wu Xing (五行) philosophy - reinterpreted for the discerning modern traveller who seeks something beyond the ordinary. Here, water, wood, fire, earth and metal - the Five Elements essential for universal balance - set the theme for a contemporary, chic ambience and a refreshing service experience. At The 5 Elements Hotel, guests have the perfect gateway to discover the many charms of Kuala Lumpur's Chinatown and nearby Petaling Street. Your hotel room here is your oasis of calm amidst all the hustle and bustle. A place to rest and rebalance all the elements of mind, body and soul. Stay with us for a one-of-a-kind hospitality experience.
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Property amenities
Paid private parking on-site
Secured parking
Free High Speed Internet (WiFi)
Free breakfast
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Shops
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Room features
Air conditioning
Housekeeping
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Filipino, Malay
Location
Full view
100Great for walkers
Grade: 100 out of 100
179Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
Contact
Lot 243 Jalan Sultan, Kuala Lumpur 50000 Malaysia
Getting there
Plaza RakyatKuala Lumpur Rapid KL5 min
Pasar SeniKuala Lumpur Rapid KL6 min
Car HireSee car hire from US$24/day
426Reviews29Q+A57Room tips
Reviews
Traveller rating
- 61
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- 122
- 40
- 26
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- English
+1
Just remember if you book online bring $50 in Malaysian currency that is required and is some kind of tax. But you get it back at the end of your stay. This is in addition to the $30 they must hold on your credit card. Once you get through checkin the hotel rooms are clean and centrally located. The housekeeping staff is very nice, friendly and helpful, not so much the front desk staff. But my stay was good and room had nice views.
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Date of stay: February 2020Trip type: Travelled
2 Helpful votes
Helpful
Response from Five Elements, Owner at The 5 Elements Hotel
Responded 23 Nov 2020
Dear SF Guy, Thank you for taking the time to write us a review! We are heartened to hear that you had a pleasant stay with us. We are glad that you found our central location in Chinatown KL to be ideal, and that the room and cleanliness met your expectations. Your kind compliment about our housekeeping staff is greatly appreciated and will certainly motivate all of us here to always strive for customer satisfaction. We note too, however, your sincere feedback regarding our front desk team. Please accept our sincere apologies for the lacklustre customer service you experienced at check-in. Your feedback is extremely important to us as we strive to improve with each and every stay, hence please be assured that we have taken your feedback on board and we will use your experience as a training opportunity to coach the team to provide a better experience in the future. Kindly allow us to clarify that we accept cash or credit card for incidental deposit, which will be returned to our guest upon check-out if no extra charges are incurred. We would like to take this opportunity to thank you for allowing us to be part of your journey in Malaysia, and we eagerly await your next visit. Best regards, The Management The 5 Elements Hotel Kuala Lumpur
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Easy to get to and handy for all transport. Lots of great places to eat nearby. Breakfast is Ok. They only supply coffee in the rooms but there is a 7/11 store close by. Our room was nice and large on the 11th floor with a view over the city. Staff were very helpful and arranged a day trip for us as well.
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Date of stay: December 2019
Rooms
Cleanliness
Service
2 Helpful votes
Helpful
Response from Five Elements, Owner at The 5 Elements Hotel
Responded 23 Nov 2020
Dear Bruce N, Thank you for sharing your review with us! We are heartened to hear that you enjoyed all aspects of your stay. We are pleased to read that you enjoyed our central location in Chinatown due to our easy accessibility to public transportation, and the abundant street food and restaurants nearby. We are also glad that you liked the room and enjoyed the view of KL city like many of our previous guests who have commented the same too! Your kind compliment about our staff is greatly appreciated and will certainly motivate all of us here to always strive for customer satisfaction. It has been our utmost pleasure being of service to you and we sincerely look forward to having you back soon as a guest of our hotel! Best regards, The Management The 5 Elements Hotel Kuala Lumpur
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We stayed in the 5 element last december 14-18, 2019. Not bad for a 3 star hotel. The room we stayed in is clean. The room size is just right for us that is usually out during the day. The comfort room is clean and spacious. The staff are courteous and accomodating with our request. We honestly not expecting much since it was cheap but it was really beyond our expectation. Especially the breakfast buffet. I loooove the food and it has many selections. There are may establishments outside the hotel and many accessible restaurants to try. If i ever go back to malaysia, i will still choose the 5 element as my home away from home.
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Date of stay: November 2019Trip type: Travelled
2 Helpful votes
Helpful
Response from 88marvel2015, Manager at The 5 Elements Hotel
Responded 13 Jan 2020
Dear guest, Greetings and thank you for staying with us. We would like to thank you for taking your precious time to drop in such an excellent reveal on us. We appreciate it very much. We will definitely not sit on it but will continue to improve our self so as to make it a much better place for our next guest, including your good self to relax and stay. Hope that your next visit will be more pleasant and looking forward to see you again. Do feel free to contact me directly for any service that is required. Regards Frankie
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Eugene Wee (Singapore) wrote a review Dec 2019
Singapore, Singapore512 contributions100 helpful votes
+1
We stayed herein December 2019, for a total of 4 nights. Average rooms. Good aircon. Good bathroom. No slippers. No toothpaste. No toothbrush. No comb. TV reception was bad. Breakfast was below average. Food here doesn't taste good for me. However, location was BEST! Very very nearby to Street food, street shops.
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Date of stay: December 2019Trip type: Travelled
3 Helpful votes
Helpful
Response from Five Elements, Owner at The 5 Elements Hotel
Responded 23 Nov 2020
Dear Eugene Wee (Singapore), Thank you for taking the time to share your feedback with us! We are glad to hear that you like our central location in Chinatown KL. We regret that your experience fell short of your expectations on certain aspects. Please accept our sincere apologies for any inconvenience caused during your stay with us. We have shared your comments regarding the room and breakfast with respective departments for further improvements. Rest assured we have also fixed the TV reception and we are constantly monitoring and fine-tuning our facility for better performance. In our latest effort to curb plastic waste, dental kit will only be available on request. Despite our shortcomings, we are glad that you enjoyed exploring Chinatown and KL. We hope that this one experience will not deter you from returning to our hotel, and that you will give us another chance to turn your experience around. Best regards, The Management The 5 Elements Hotel Kuala Lumpur
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Lots of food stall near the hotel You can find mcd, kfc, minisoo or even family mart near the hotel Breakfast is ok but need more varieties The cons: no toothbrush, but you can asks from the housekeeping Bedsheet a lil bit dirty
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Date of stay: December 2019Trip type: Travelled
2 Helpful votes
Helpful
Response from Five E, Manager at The 5 Elements Hotel
Responded 26 Dec 2019
Dear tonebobone, Thank you for taking the time to review your recent stay with us. We are glad to hear you had an overall enjoyable stay with us and found our central location in Chinatown KL to be ideal. We have noted your feedback on the dental kit and bedsheet, and we will convey your feedback to our housekeeping department for further improvements. Please accept our sincere apologies for any inconvenience caused. Please also be assured we have taken on board your comments regarding breakfast. We try to offer an array of options at breakfast for our guests, by serving both Western and local Malaysian cuisine, and we are sorry to hear that our breakfast fell short of your expectations. As we are always seeking ways to improve our services, we would be grateful if you could share with us how we could make our breakfast more ideal for you by sharing your opinion with us via PM. It was a pleasure having you with us and we sincerely look forward to welcoming you back soon! Kind regards, Frankie Ng Hotel Manager
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PRICE RANGE
US$22 - US$28 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
104
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Claim Your Listing Frequently Asked Questions about The 5 Elements Hotel
Which popular attractions are close to The 5 Elements Hotel?
Nearby attractions include Sri Maha Mariamman Temple (0.3 km), PS150 (0.3 km), and Sin Sze Si Ya Temple (0.2 km).
What are some of the property amenities at The 5 Elements Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The 5 Elements Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at The 5 Elements Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to The 5 Elements Hotel?
Conveniently located restaurants include Lucy In The Sky Cafe, Shin Kee Beef Noodle Specialist, and Restoran Yusoof dan Zakhir.
Which languages are spoken by the staff at The 5 Elements Hotel?
The staff speaks multiple languages, including English, Chinese, Malay, and Filipino.
Are there any historical sites close to The 5 Elements Hotel?
Many travellers enjoy visiting Kuala Lumpur City Gallery (0.7 km), Rumah Penghulu Abu Seman (2.1 km), and Istana Negara (3.4 km).
Is The 5 Elements Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.