Hotel Sentral
30 Jalan Thambypillai Brickfields, Kuala Lumpur 50470 Malaysia
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Room & Suite (247)
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About
#244 of 1,182 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Hotel Sentral, a hotel owned by the Hotel Sentral (KL) Sdn. Bhd, aims to make a difference in ensuring comfortable, refreshing and value for money accommodation for travellers. The hotel enjoys a unique location on Jalan Thambypillai with the monorail station right on its doorstep providing quick access to various part of the major tourist spots such as Bukit Bintang, Time Square and Chinatown.Hotel Sentral houses 192 contemporary styled and designed rooms, of which 12 Executive Rooms occupies the Executive Floor on level 15. All the rooms are furnished with modern amenities such as LCD flat screen television, minibar, in room safe, IDD telephone, complimentary Wi-Fi internet access, Astro and local TV channels to ensure a relaxing and comfortable experience.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Coffee shop
Taxi service
Massage
24-hour security
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast buffet
Vending machine
Salon
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Fireplace
Housekeeping
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese, Malay
Location
99Great for walkers
Grade: 99 out of 100
161Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
30 Jalan Thambypillai Brickfields, Kuala Lumpur 50470 Malaysia
Getting there
Tun SambanthanKuala Lumpur Rapid KL4 min
KL SentralKuala Lumpur Rapid KL4 min
Car HireSee car hire from US$24/day
1520Reviews34Q+A100Room tips
Reviews
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- 98
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Nice Budget Hotel. Great location with alots of restaurants The monorail is just besides the hotel. I got a foot massage by the road side. Relaxing at only RM 25 Friendly front office and housekeeping staff. The room was clean with Will definately stays there again and again At RM 100, a worth.....
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Staying in room 901 was a nightmare to me.Can't even sleep.There were cockroaches everywhere.They even crawling on the bed and pillows.The hot shower is not hot at all.Not even near to warm.Called the housekeeping around 9++pm,he said will come over and check but after half an hour of waiting didn't turn up.Then I call the reception counter,a guy answered and said he will send a maintenance but guess what,the maintenance also seems to be MIA..Waited until my husband asleep (11pm).And me?How can I sleep with the cockroaches were crawling here and there.Managed to caught 2 cockroaches and I passed them to the receptionist the morning we checked out.Ask to see the manager or whoever in charge but she claimed no one is there instead of her.This is ridiculous.I will never ever come back to this place.I wonder where does all those good reviews comes from.There is no cleanliness at all.Even the bed frame is full with dust.Or is the room I got was actually a defect room?Look at those swithes,,do you think it's safe for the guests to use?? Totally NOT RECOMMENDED!!…
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I stayed at this hotel after it was being recommended by my best friend. The hotel staffs are very friendly and helpful. They gave me the best room which is facing the NU Sentral Mall. The view was spectacular especially at night. Not to mentioned that the hotel is walking distant to KL Sentral which connects to other major public transports and it makes even more super convenient to walk around KL city. This is most probably the best hotel in KL. Highly recommended...Thank you, Hotel Sentral Kuala Lumpur for making my stay so enjoyable....Hope to see you, very soon ❤️❤️❤️
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Hotel carpet smelly. lift got sound even elevated. very scarcely. room got ticks or bucks very itchy. bed dheet got stain n bucks. can't sleep for the whole night. crocrouches every where found in the room.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Full of cockroaches was horrible night, I couldn't enjoy my meal while they are hang around in the room. The place is dead and the carpet and furniture is old and dirty. Internet was so slow. Service was okay.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Made booking for my 3D2N stay but it was totally unpleasant. The bathroom was not clean, defect here and there. No light at the shower area, no hot shower, saw cockroaches in the bathroom and worst, me and husband bought Mcd before check in, left it for a while on the table and went down to go to nearest 7e. When we back in the room to eat, the cockroaches had already there inside our food. Called the reception so many times to report about the defects and cleanliness, they only said the maintenance and housekeeping staff will come in to check. But nobody attend us! No mineral water provided. When I asked them to send it to my room, they told me that they never provide such things for superior room. I asked to upgrade or change to another available room, they said all fully booked. But when I search in their online booking, there were plenty rooms available to book. What?? And also got three indian person (thought they are a family) knocking our door so damn loud and shouting against us. They were looking for their daughter. When we said that we don't know and they might got wrong room number, they still knocking the door endlessly. Lucky someone called their phone and then they went away. Question now, how can outsider come up the room without key, and nobody aware of this? What was the staff doing? Not checking it thoroughly? Felt really unsafe. Dissapointed, terrible experience. Overall, not gonna come again. …
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was supposed to be a short night stay with good experience, I had a very high expectation because the hotel has a "3 Star" rating, but to be honest, this condition of this hotel and from the experience, it only deserve 1 star or at least 2 star rating. 1. Many things doesn't work in the room (and also in the other rooms because some customers from the same date of stay complaint too) for example, the telephone, the airconditioner(room feels HOT) and the hot shower (doesn't feel any increase in temperature). 2. Inexperience staff at the counter. During my stay, I was managed by a boy, a) he doesnt smile, b) he cant make decision when 'issue' happened , c) he made a decision that I cannot stay the night just because my IC/Mykad is Sabah (even though I AM STAYING at Damansara) which leads to d) I had to request an audience with a person of higher authority than him to make negotiation. 3. The TV is very outdated. The tea(s)/coffee in the room feels expired! not to mention, they do not offer refilling for the tea-set! The only good side is the breakfast provided (below mediocre quality) and request fulfilled for high room view. However, it doesn't justify the price RM79! I was experienced a 5 star hotel for only RM 88 (Hotel Istana, even though it was during promo) but it should give you an idea for the benchmarking! with all the bad conditions, the price should be lowered! Extra: I repeat, this hotel doesn't deserve a 3 star rating (at its current state) because I stayed and experienced a 3 star hotel such as Royale Borneo Hotel at Tawau, their breakfast buffet was superb with wide selection of foods, and you can always request to refill your tea (FOR FREE), and moreover, the bathroom is WORKING (hot and cold shower) and is WIDE. Please downgrade and claim your rating to be a 2 star rating unless you do a drastic changes and renovation otherwise I don't recommend you to stay here. Bad experience ever!…
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Date of stay: October 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This room services are so bad. Inside, it was noisy due to the air conditioner. I'm so tired of staying in hotel rooms with lousy light (mostly quantity, but quality also bugs). From working at night to packing early in the morning, it's damn annoying not begin able to see very well. Please sort it out next time.
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Date of stay: September 2020Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
NURHANI HAYATI MARZUKI wrote a review Mar 2020
Kuala Lumpur, Malaysia155 contributions296 helpful votes
I always travel alone to KL and for me it worth the price. I pay less than MYR100 for one night. The staffs also friendly. It is located near to the KL sentral. Plus, there are so many restaurants located in this area.
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Date of stay: July 2019Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This hotel is just walking distance to the KL Sentral station which is perfect is you will be going around Kuala Lumpur. NU Sentral Mall is in the same location which is very convenient. Across the hotel are some restaurants serving good food and coffee that are just right in the budget. The hotel amenities are basic but really good value for the money especially for budget-conscious traveler like me. We also availed the free breakfast which they serve at the 5th floor. The hotel staff are not very friendly, except for the young man who cleaned our room every day [we stayed at the 12th floor]. He was the only one who was courteous and smiling. There's a water refilling machine near the elevator, and also an iron. Our room was clean, no complaints at all. I can say that this hotel provides good value for the money.…
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Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$20 - US$34 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
192
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Frequently Asked Questions about Hotel Sentral
What are some of the property amenities at Hotel Sentral?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Hotel Sentral?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Sentral?
Guests can enjoy an on-site restaurant during their stay.
Are any cleaning services offered at Hotel Sentral?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Sentral?
The staff speaks multiple languages, including English, Chinese, and Malay.
Is Hotel Sentral accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.