Pacific Express Hotel Chinatown
No 32, Jalan Tun Tan Cheng Lock, Kuala Lumpur 50050 Malaysia
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US$30
US$18
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About
#198 of 759 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Pacific Express Chinatown is a five-story modern contemporary hotel located in the heart of Kuala Lumpur with panoramic view of Chinatown. The hotel is only steps away from major city attractions such as Central Market, KL City Gallery and is within walking distance to Merdeka Square, Masjid Jamek, Masjid India Bazaar and many more. The former historic, Fui Chiu Association Building is also convenient to major transportation such as Pasar Seni (LRT/MRT) and also main hub, KL Sentral.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Restaurant
Breakfast available
Concierge
Non-smoking hotel
Room features
Air conditioning
Housekeeping
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Location
Full view
100Great for walkers
Grade: 100 out of 100
214Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
Contact
No 32, Jalan Tun Tan Cheng Lock, Kuala Lumpur 50050 Malaysia
Getting there
Pasar SeniKuala Lumpur Rapid KL6 min
Plaza RakyatKuala Lumpur Rapid KL6 min
Car HireSee car hire from US$24/day
30Reviews9Q+A1Room tip
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It was a terrible experience, the room was very old with od smell, the carpet was so dirty and lack of convenience, breakfast is few of choice the travel agent book this hotel for us, but please never choose this hotel for your trip
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed for 2 nights. Room was clean and new. love the location which is near to Pasar Seni & Chinatown. also nearby Kotaraya Shopping Complex & Mydin Market. LRT and lots of public transport available. Staff is very welcoming. Thanks to Syafina the reception girl. She is helping us a lot. show us some courtesy by suggesting where to go , where to eat , and many more. hotel is still new , so our check in process was so fine and fast. She's superb expert to the environment.
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Date of stay: May 2021
Value
Location
Service
Room Tip: superior room is better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Puti Amirah, Marketing at Pacific Express Hotel Chinatown
Responded 1 Jun 2021
Hi Mermaid, thank you for sharing your fantastic review of our Pacific Express Chinatown. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team and told them how much you like and enjoyed our hotel for their motivation and to keep and maintain the high standard and quality in all aspect include genuine in simplicity. See you soon for another enjoyable hotel experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located in city center. Just walkable distance to china market, central market, little india etc. Good rooms with modern facilities. Friendly staffs. One problem i faced is breakfast options are very limited and almost same menu everyfay.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 5 Jan 2020
Dear harigopiniath, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed there for 2 nights and really regretted it! It was shady, gloomy, dirty and the staff was cold and ignoring you. The rooms are empty (no bed tables, no lamps, no fridge..), the water of the shower is either freezing or boiling (and the switch for the water boiler is outside the bathroom..), we had a window..with a view on the ACs and that was it (no light, not anything) When we arrived, the bedsheets weren t changed and were full of long black hair and hairs, the floor is covered with a carpet absolutely repulsive (dirty dirty, full of stains, probably never even hoovered..). Breakfast was sad, only a few shaffing dishes full of cold and dry food with very little selection, bowl of margarine outside the fridge (for what seems days, given the colour and advanced melting), moths flying around, horrible watery tea and coffee, as a result we ended up not having breakfast there the next day (and staff just shrugged and no refund). Walls are paper thin and we could hear everyone coming and going (skeaky door that slams when it closes..). The ladies at the reception were at least trying to smile but the guys we had probably didn t know what hospitality meant. They were just rude and only wanted us to give a deposit (for what?? There s litterally nothing in the rooms!!) And just pretended we didn t exist for the rest of the time. This place is way too expensive for the standards they have, we would have probably been better received and treated in a backpacker s hotel. Location was great though, right in the heart of the city, that s the only positive point. Oh and we asked to pay on spot and my card was charged as soon as we made the booking. Never again!!…
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 21 Oct 2019
Dear Celia, Thank you for taking the time to review us on TripAdvisor. We would like to take this opportunity to apologize for not meeting your expectations and noted on the issue that was raised. We would appreciate if you could send us your name, date of stay/incident and email to marcom@pacific-regency.com so that we can clarify the situation. Thank you once again for your feedback. Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were staying there for a night in March. Just in front of Chinatown, location was great. Unfortunately, we were so tired not to get out to have a look or enjoy the Chinatown. Bed was comfortable, and room was clean.
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Date of stay: March 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 3 Jul 2019
Dear Sreydy, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worth what I paid, every month I come with my wife here to meet customers and meetings, nearby eateries and laundry. Nice hotel, close shopping center, easy-to-use public transport, at G floor have Texas restaurant and 7eleven it is 24hrs
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Date of stay: April 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 12 May 2019
Dear _mhdhzwnafq, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel’s location is very good. Opposite Petaling street and walking distance to Central Market. Convenience store right in front of the entrance and Texas Chicken right beside the hotel. The lobby not too big. The restaurant also located at the same floor. There are 4 lifts. I stayed at triple room, it’s very big room. The bathroom also big enough. Toilet and shower room are separate which I don’t like. The space between toilet + shower and sink are wide and no door from bathroom to bedroom. They only provided shower + shampoo gel, glass, soap, sanitary bag, and mineral water. There are ironing station and water dispenser each floor. The breakfast is good. Their sausage is good. There are cereal station (koko krunch and honey star), toast (with strawberry jam, peanut jam, and pinnaple jam), and coffee…
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Date of stay: April 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 23 Apr 2019
Dear yunitaefishy, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really like this hotel. When you enter the lobby, it looks average. After going up by lift, you wont find your room but a big door like in mall parking area. But.....when you find your room...its very clean, relax, bright, and neat, seem a new building. The spacious of room is big enough for 2 adults. So do with the bathroom. They dont provide toothbrush and paste but its really ok, I always bring it. There is no slipper (hope i got it hehe). There is no iron but its provided outside room in every floor. At least the hotel provide towel, soap, and hair dryer, thats enough. There is usb socket so dont worry to miss your universal plug to charge phone. The breakfast is average but its still ok. The hotel reception are nice and helpful. No much time for check in process but this hotel require you a deposit. The location is walking distance to Central Market, Petaling Street, and Kasturi Walk. There are some restaurants around, Indian and chinese. 24 hours Texas Chicken is in next building while Seven Eleven is next to hotel lobby. Comparing to the price, this hotel is great and sure no worry to stay again here. …
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Date of stay: March 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 11 Apr 2019
Dear Ann_only, Thank you for your comments regarding your recent stay at the Pacific Express Hotel Chinatown. It is always a pleasure to receive feedback. Please be assured that your comments will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you with a more pleasant experience. Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to stay at Pacific Express Hotel China Town on 11th April, i asked about birthday request and sent emails to 3 different emails. But no one answer me. How come? service is not only when the guest in house but also pre arrival. Dissapointed
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The hotel is located in Chinatown with walking distance of many attacking place like central market, petaling Street, kasturi walk. Also there are sevaral local restaurants around the hotel with reasonable price. The hotel staff also well disciplined and friendly. I highly recommending this hotel to Stay.
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Date of stay: March 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 8 Apr 2019
Dear Shaliyam, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. Hope to welcome you back! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$21 - US$35 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
211
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Claim Your ListingPACIFIC EXPRESS HOTEL CHINATOWN (R̶M̶ ̶1̶3̶2̶) RM 84: UPDATED 2022 Reviews, Price Comparison and 69 Photos (Kuala Lumpur) - Tripadvisor
Frequently Asked Questions about Pacific Express Hotel Chinatown
Which popular attractions are close to Pacific Express Hotel Chinatown?
Nearby attractions include Sultan Abdul Samad Building (0.5 km), Jamek Mosque (0.4 km), and Kuala Lumpur City Gallery (0.5 km).
What are some of the property amenities at Pacific Express Hotel Chinatown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a concierge.
What food & drink options are available at Pacific Express Hotel Chinatown?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Pacific Express Hotel Chinatown?
Conveniently located restaurants include LOKL Coffee Co., Betel Leaf, and Lucy In The Sky Cafe.
Are there any historical sites close to Pacific Express Hotel Chinatown?
Many travellers enjoy visiting Kuala Lumpur City Gallery (0.5 km), Rumah Penghulu Abu Seman (2.2 km), and Istana Negara (3.2 km).
Is Pacific Express Hotel Chinatown accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.