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Pacific Express Hotel Chinatown

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No 32, Jalan Tun Tan Cheng Lock, Kuala Lumpur 50050 Malaysia
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Traveller (42)
Room & Suite (18)
Dining (5)

About

#187 of 719 in Kuala Lumpur
Location
Cleanliness
Service
Value
Pacific Express Chinatown is a five-story modern contemporary hotel located in the heart of Kuala Lumpur with panoramic view of Chinatown. The hotel is only steps away from major city attractions such as Central Market, KL City Gallery and is within walking distance to Merdeka Square, Masjid Jamek, Masjid India Bazaar and many more. The former historic, Fui Chiu Association Building is also convenient to major transportation such as Pasar Seni (LRT/MRT) and also main hub, KL Sentral.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Restaurant
Breakfast available
Concierge
Non-smoking hotel
Room features
Air conditioning
Housekeeping
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business

Location

Full view
100Great for walkers
Grade: 100 out of 100
207Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
29Reviews9Q+A1Room tip
Traveller rating
  • 9
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  • 5
  • 2
  • 2
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Popular mentions
marcelog1986 wrote a review Apr 2019
Uberlândia16 contributions2 helpful votes
I stayed here for only two nights. Room its ok, but cleaning could be better. I found a penault near the bed, same strand of hair on bed. Also, Breakfest need improvement. Internet ok, location is very good and staff is so helpful.
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Date of stay: April 2019
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Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 5 Apr 2019
Dear marcelog, Thank you for your recent visit to the Pacific Express Hotel Chinatown. We look forward to welcoming you again! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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Pabasara Vidyabooshana wrote a review Feb 2019
Colombo, Sri Lanka91 contributions11 helpful votes
The hotel was ok, not bad decent rooms. However the reason as to this review is 5 star is because of the service of Olivia and Mellbe from the front office. They were really helpful and kind. However as far as the food is concerned it was terrible ,as we stayed for 7 days the breakfast everyday was just (Egg fried rice, Noodles, Sausages, veg spring rolls, eggs, fruits, tea, coffee, juice and water) There was no change in the buffet and it was a total mess as it was the same food over and over again for 7 days. Housekeeping was terrible, they don’t even clean the rooms everyday unless you ask. As a hotelier and an individual working in the hospitality industry as a matter of fact I know that the rooms have to be cleaned daily. However it is not being dome here unless you
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Date of stay: February 2019
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Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 7 Mar 2019
Dear lonerangerp, Thank you for staying with us. Please rest assured that the room condition and housekeeping service that you encountered is not the hotel’s standards and it is an isolated incident. Hope you will give us another opportunity to gain your confidence and experience our hospitality again. Hospitably yours, The Management of Pacific Express Hotel Chinatown
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ardiansyah wrote a review Feb 2019
Jakarta, Indonesia113 contributions8 helpful votes
+1
I stayed here for the new year 2019, the location was very good because it was close to Petaling Street & Pasar Seni. staff very helpful and friendly. new hotel room, but I regret the AC smells bad 😌. internet access is quite fast, but unfortunately tv only shows KL local broadcasts. but that doesn't matter, because maybe the price is already cheap. overall, in my opinion this hotel is quite good for comfort and price.
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Date of stay: December 2018
1 Helpful vote
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Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 12 Feb 2019
Dear Ardiansyh, Thank you for the pleasant comments of our hotel. We appreciate had a good stay with us and we hope that Pacific Express will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon. Hospitably yours, The Management of Pacific Express Hotel Chinatown
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Buddheesha Pitawala wrote a review Jan 2019
Kandy, Sri Lanka58 contributions27 helpful votes
Spent two nights in the hotel. Worth the Price. Breakfast buffet is tasty and good. Rooms are small , no windows. washrooms are clean not neat. Service is good. Friendly staff. Nice location. In front of china town. Good for a stay.
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Date of stay: January 2019
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Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 30 Jan 2019
Dear Buddheesha, Thank you for the pleasant comments of our hotel. We appreciate had a good stay with us and we hope that Pacific Express Hotel Chinatown will be your preferred choice of accommodation in the future. Hospitably yours, The Management of Pacific Express Hotel Chinatown
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AndrewSantoso wrote a review Jan 2019
Jakarta, Indonesia79 contributions51 helpful votes
The location is great near the petaling street chinatown, near Chinatown bus stop and GOKL Bus. You can walk to Pasar seni MRT station Bed is a little bit hard AC is cold There is water dispenser at corridor amenities is complete except toothbrush hot water is good wifi is at 2.5 MBPS (not fast enough) every checkin you must deposit 50 RM *refunded + 10 RM tourism Tax (not refunded) there is no breakfast but beside hotel there is 24 hour texas chicken with 6 RM
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Date of stay: January 2019
1 Helpful vote
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Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 16 Jan 2019
Dear Andrew, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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PRICE RANGE
US$18 - US$36 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
211
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