Pacific Express Hotel Chinatown
No 32, Jalan Tun Tan Cheng Lock, Kuala Lumpur 50050 Malaysia
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About
#197 of 791 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Pacific Express Chinatown is a five-story modern contemporary hotel located in the heart of Kuala Lumpur with panoramic view of Chinatown. The hotel is only steps away from major city attractions such as Central Market, KL City Gallery and is within walking distance to Merdeka Square, Masjid Jamek, Masjid India Bazaar and many more. The former historic, Fui Chiu Association Building is also convenient to major transportation such as Pasar Seni (LRT/MRT) and also main hub, KL Sentral.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Restaurant
Breakfast available
Concierge
Non-smoking hotel
Room features
Air conditioning
Housekeeping
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Location
100Great for walkers
Grade: 100 out of 100
221Restaurantswithin 0.5 km
47Attractionswithin 0.5 km
No 32, Jalan Tun Tan Cheng Lock, Kuala Lumpur 50050 Malaysia
Getting there
Pasar SeniKuala Lumpur Rapid KL6 min
Plaza RakyatKuala Lumpur Rapid KL6 min
Car HireSee car hire from US$24/day
33Reviews9Q+A1Room tip
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+1
The hotel is located in Chinatown with walking distance of many attacking place like central market, petaling Street, kasturi walk. Also there are sevaral local restaurants around the hotel with reasonable price. The hotel staff also well disciplined and friendly. I highly recommending this hotel to Stay.
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 8 Apr 2019
Dear Shaliyam, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. Hope to welcome you back! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our go to place in KL. Close to the bus station from KLIA, next to the central markets and China town with Petaling Street markets less then 5 minutes away. Never fails to disappoint. Great food options within walking distance and rail a short stroll as well.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 5 Apr 2019
Dear Gordo, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for only two nights. Room its ok, but cleaning could be better. I found a penault near the bed, same strand of hair on bed. Also, Breakfest need improvement. Internet ok, location is very good and staff is so helpful.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 5 Apr 2019
Dear marcelog, Thank you for your recent visit to the Pacific Express Hotel Chinatown. We look forward to welcoming you again! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was ok, not bad decent rooms. However the reason as to this review is 5 star is because of the service of Olivia and Mellbe from the front office. They were really helpful and kind. However as far as the food is concerned it was terrible ,as we stayed for 7 days the breakfast everyday was just (Egg fried rice, Noodles, Sausages, veg spring rolls, eggs, fruits, tea, coffee, juice and water) There was no change in the buffet and it was a total mess as it was the same food over and over again for 7 days. Housekeeping was terrible, they don’t even clean the rooms everyday unless you ask. As a hotelier and an individual working in the hospitality industry as a matter of fact I know that the rooms have to be cleaned daily. However it is not being dome here unless you…
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Date of stay: February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 7 Mar 2019
Dear lonerangerp, Thank you for staying with us. Please rest assured that the room condition and housekeeping service that you encountered is not the hotel’s standards and it is an isolated incident. Hope you will give us another opportunity to gain your confidence and experience our hospitality again. Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed here for the new year 2019, the location was very good because it was close to Petaling Street & Pasar Seni. staff very helpful and friendly. new hotel room, but I regret the AC smells bad 😌. internet access is quite fast, but unfortunately tv only shows KL local broadcasts. but that doesn't matter, because maybe the price is already cheap. overall, in my opinion this hotel is quite good for comfort and price.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 12 Feb 2019
Dear Ardiansyh, Thank you for the pleasant comments of our hotel. We appreciate had a good stay with us and we hope that Pacific Express will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon. Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent two nights in the hotel. Worth the Price. Breakfast buffet is tasty and good. Rooms are small , no windows. washrooms are clean not neat. Service is good. Friendly staff. Nice location. In front of china town. Good for a stay.
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 30 Jan 2019
Dear Buddheesha, Thank you for the pleasant comments of our hotel. We appreciate had a good stay with us and we hope that Pacific Express Hotel Chinatown will be your preferred choice of accommodation in the future. Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is great near the petaling street chinatown, near Chinatown bus stop and GOKL Bus. You can walk to Pasar seni MRT station Bed is a little bit hard AC is cold There is water dispenser at corridor amenities is complete except toothbrush hot water is good wifi is at 2.5 MBPS (not fast enough) every checkin you must deposit 50 RM *refunded + 10 RM tourism Tax (not refunded) there is no breakfast but beside hotel there is 24 hour texas chicken with 6 RM
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 16 Jan 2019
Dear Andrew, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service and great location. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location..neary by chinatown and central market .easy eccess to mrts n KL go bus to Pavillion .bukit bintang and nearby area...inhouse Texas chicken 24hours..starbuck caffee..nandoos...and mini muzeum called lost in Chinatown free entrance..very good for family stay to explore Chinatown area...i will comeback and stay again n intruduce to my famly members n friends.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 23 Dec 2018
Dear Abby, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad that you had a good stay with us and we hope that Pacific Express Hotel Chinatown will be your preferred choice of accommodation in the future. Have a nice day! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel room all brand new, and recently open next to it 24 hours Texas Chicken. The staff was friendly, amazing smiles. room view was nice facing petaling street, walking distance to train stations. The breakfast was nice. Location is strategic for walking distance, near independence square. The hotel have another property near by about 500 to 700 meters by walking. Fully recommended to stay in this Hotel. Definitely will come back to this Hotel.
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Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 5 Dec 2018
Dear Dasuki, Many thanks for the very positive review of the hotel. We are most pleased to receive 5 star ratings for the service, location and facilities offered by the hotel. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we stayed at the hotel, Texas Chicken was giving away free chicken as promotion for its new opening - must say the chicken tasted delicious. The extras were the fries and free flow of soft drinks ....room stay was fantastic - everything is new . breakfast was passable.. nearby had a lot of attractions -Right in the heart of Chinatown Indian temples , St John's / Weslley Churches, National Mosque and many more. Public transport was easy - took a bus to our next location. We will come back
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Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from PRHSKL, The Management of Pacific Express Hotel Chinatown at Pacific Express Hotel Chinatown
Responded 5 Dec 2018
Dear Jobs, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great location, located right in-front of Petaling Street aka Chinatown. I am conveying your compliments to our team. See you soon for another enjoyable hotel experience! Hospitably yours, The Management of Pacific Express Hotel Chinatown
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$17 - US$28 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
211
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