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DoubleTree by Hilton Hotel Kuala Lumpur

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348 Jalan Tun Razak, Kuala Lumpur 50400 Malaysia
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Traveller (3086)
Room & Suite (1224)
Dining (414)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Kuala Lumpur
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#53 of 739 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. The hotel is certified for its Muslim-friendly hospitality services by the Islamic Tourism Centre. We have 5 restaurants and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24-hour fitness centre.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Sauna
Poolside bar
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Taxi service
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Chinese, Hindi and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
101Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
4392Reviews103Q+A100Room tips
Traveller rating
  • 2,208
  • 1,523
  • 390
  • 153
  • 118
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Most Recent
imran20222022 wrote a review 5 Aug
Karachi, Pakistan1 contribution
The stay was very comfortable. The best part of this hotel was that it is located directly into the mall where you can get various shopping experience. There are many multinational restaurants which offer breakfast, lunch and early dinner. McDonald's is the last restaurant that is open till 11pm. The welcome cookie is too delicious. The hotel is just a couple of minutes away from the train station called Ampang Park. The area is quiet and located at an executive business place that closes early.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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zulazreen m wrote a review 4 Aug
1 contribution
Went for a weekend staycation with my family to celebrate our dad’s birthday. Special thanks to Mr Ikhwan Shah and Lycan for our room arrangements. Got our connected rooms as requested. Room was spacious, kids had fun at the pool and thanks for the cookies while waiting for our check ins. Will come back soon!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eswaran Kaliappan wrote a review 2 Aug
1 contribution
Arrival experiences was smooth, fantastic! Greeted by Pavaa and she gave me the warm feelings where I can't find elsewhere. Services was great too! The advance booking arrangements were best and the table booked at lovely view of KL. The foods also above my expectations, really delicious. Ms Pavaa’s response at makan kitchen should be appreciated. Hope visit to makan kitchen once again. Thank you to doubletree Hilton for train your staff well, and thanks for Ms Pavaa’s service.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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B. wrote a review 1 Aug
Frankfurt, Germany21 contributions15 helpful votes
The hotel is conveniently located inside a small shopping mall, and the hotel lobby looks really nice. The other parts of the hotel seem to be unrenovated. I stayed in a deluxe suite which was looking somewhat old, but well-kept, and perfectly clean (and the pictures on the hotel webpage clearly show what to expect). I enjoyed visiting the executive lounge where Kiven, Unish, Zarina and Shalinda were very attentive. Regrettably, the lounge still does not offer breakfast yet (which I would highly prefer), so that I was referred to the general breakfast instead. This was more crowded but it does offer a lot of food options and the staff (especially June) was helpfull and friendly.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bond wrote a review Jul 2022
11 contributions6 helpful votes
I was impressed by the service of the front desk check in staff, very friendly and accommodative. I was offered 2 cookies as a welcome souvenir. Well, it sound nothing but it meant a lot . Room was clean and arranged accordingly to what I had requested for. Thank you and see you again !
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gb wrote a review Jul 2022
London24 contributions8 helpful votes
was warmly welcomed on arrival at checkin they managed to find my HH card number and this entitled me to Breakfast and free wifi. Malaysian restaurant was excellent for lunch. Thoroughly recommend. great stay
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tony S wrote a review Jul 2022
Cupertino, California19 contributions2 helpful votes
We stayed at this city-center hotel for 2 nights in June 2022. It is inside a shopping mall, one metro stop from the Petronas Towers. As a Hilton Diamond member I was upgraded to a suite. The living room was business-oriented and the whole suite was clean and spacious, but furnishings were slightly old. There were doors for the toilet and the shower but no “general” door separating the bathroom area from the bedroom, which gave the bed sheets a little more moisture than expected. The breakfast food choices were excellent with Chinese, Malay, Indian and Western styles, but the layout of the seating areas is a little confusing. Some coffee machines were broken and one bottle of cold milk was spoiled. Overall service was acceptable but not great. The executive lounge was open with Happy Hour serving light food and alcohol, but choices were fairly limited with only one kind of beer, red wine, white wine and liquor each. The employees provided very good service here. Overall, we had a relatively good stay, and will probably pick this hotel again for its location and executive lounge service.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Parthiban Shumugam wrote a review Jul 2022
Malaysia87 contributions36 helpful votes
Ultimately, I would express my special appreciation to DoubleTree By Hilton Kuala Lumpur especially Mr. Daniel Alcaraz (General Manager), Shalinda Sourajen (Executive Lounge Manager), Zarina, Shikin, Unish and the whole team who always makes our stays so great, awesome and cheerful. I really appreciate excellent service by Shalinda at the Lounge throughout our stays. Shalinda service and hospitality during cocktails hours were really great, even though she is busy with her works, but she will make sure stop by even few seconds to say hi and chat a moment. Hats off to dear Shalinda on her commitment and caring service. Furthermore, I feel like being back at full service before COVID-19 pandemic. We really enjoyed and grateful as well to Zarina, Shikin and Unish for excellent and outstanding service at the Lounge. These stays were really memorable with ever-best service at the Executive Lounge by Shalinda and her amazing team. All of them were so humble, give high respects to us, attentive and very committed serving the best to all the guests. The ever most wonderful moments coming again is when we treated awesomely during breakfast at the Makan Kitchen with great hospitality at the entrance when they will usher us to our seat. All of them very caring, humble, helpful and attend promptly to our request during breakfasts. Finally, congrats again to Shalinda for her extraordinary service and caring. She is a good observer and very focus in giving best service each time we are here. Based on my experience staying in Hilton properties around the world, I will definitely say that all of them listed above are the most valuable asset to DoubleTree By Hilton Kuala Lumpur and hoping to see all of them again next visits. That is HILTON ultimate vision & Mission which "Connecting People and Passion" around the world. S. Parthiban Melaka
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Date of stay: July 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ElvenPrince wrote a review Jul 2022
Singapore, Singapore244 contributions166 helpful votes
Finally back to Kuala Lumpur after a long 2.5 years (no thanks to Ms Corona). Now this property consistently delivered. More on it below. Got an early check in with bags whisked away upon arrival. Room cleanliness was maintained, if not done better. Happy to be back in the Deluxe Suite, with the hotel’s signature warm cookies. My favorite part of this hotel is its service. There are two parts to it. First is how prompt and efficient phone calls were attended to and actioned upon, even follow ups on certain issues that need to be checked further. Second is the text message that the Careline team sends you, checking in on your stay experience and how they can make it better. To have that ease of communication with the hotel constantly makes me feel assured and confident that they take things seriously and put their guests at the center of it all. Feels amazing to have them almost at my beck and call, always ready to assist. Heartfelt thanks to Eloise, Ashikin, Shukrina, Malini and Odelia. You all are simply amazing. Breakfast as always, was such a treat with its huge spread. There seemed to not have a section to seat elite members anymore, but given the recent lifting of restrictions it will take time for things to be fully normal again. There were time slots to choose for breakfast as well. Lastly, had such a blast at the executive lounge, with folks like Zarina who was so accommodating and attentive. Always a pleasure to visit the lounge. Thank you for making my stay memorable and relaxing.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rob Sim wrote a review Jul 2022
1 contribution1 helpful vote
We stayed for a night with access to Club Lounge, not expecting much, just an ordinary escape from our busy schedule but to our surprise the hospitality of the staff of KL Hilton was immaculate top class. We do not hesitate to stay as long as and hardly left the Executive Club Lounge enjoying superb hospitality and great care making it a special moments for our family. We like to shout out to one particular staff Muhammad Rizal. He had made us exceptionally welcomed and gone the extra mile for his guest..kudos to Hilton team!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$71 - US$88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton, kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
540
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Frequently Asked Questions about DoubleTree by Hilton Hotel Kuala Lumpur
Which popular attractions are close to DoubleTree by Hilton Hotel Kuala Lumpur?
Nearby attractions include Hauntu (0.2 km), Ilham Gallery (0.4 km), and A Day (0.10 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Kuala Lumpur?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at DoubleTree by Hilton Hotel Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Hotel Kuala Lumpur?
Guests can enjoy an on-site restaurant, a poolside bar, and free instant coffee during their stay.
Is parking available at DoubleTree by Hilton Hotel Kuala Lumpur?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Kuala Lumpur?
Conveniently located restaurants include Makan Kitchen, Tosca, and Ra-Ft Cafe' / Bistro.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does DoubleTree by Hilton Hotel Kuala Lumpur have airport transportation?
Yes, DoubleTree by Hilton Hotel Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Kuala Lumpur?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Indonesian, and Malay.