Superb stay and Staff friendliness, they will help and guide you throughout your stay and even their friendliness maintained when you have checked out. All of the locations are just stone's throw away and it is easy to navigate through the city
We went as a family of 3 (my husband and I along with our 9-month old baby). Check in was good. The room is very spacious and clean. Location is very strategic. Parking is very easy as well. Staff are friendly though I think there’s a shortage of staff because when we arrived at our room, we noticed that there are no toothbrushes so we asked for them only to receive them then next morning. Also, we were informed during check in that their breakfast lounge is not opened and there’s no room service as well (probably due to the pandemic). Nonetheless, we have a wonderful staycation and were sad to leave once our trip is over.
I spent 3 months in their one bed room apartment as I set up shop in my new city KL The place is fabulous , amazing location , well appointed rooms, great 360 views from the 28th floor and last but not the least a super duper helpful team Hospitality is people business and the property is blessed with some amazing service warriors, in the face of a COVID inflicted body blow which has impacted life’s and livelihoods they are serving customers with a smile and making everyday easy for their guests I will be going back after my year end holiday and promptly sign up for a long term stay with them in a heat beat One of the best places in KL..a gem that I will recommend always to fellow travellers and long term renters I am super impressed!
We checked in Parkroyal over the weekend for one night stay. Room 706. The room was spacious but we didnt get the higher floor as per request. At the bottom of the sofa seat, we found rice all over and cleaning cloth on the TV table.. Didnt expect this but overall it was good given the price that we pay for. Free parking and walking distance to Pavilion.
Our family members stayed two nights there and all of us were more than satisfied with their all services. Room was not only spacious, but also very well organized. For example, Kitchen is located really convinient place in this unit, kitchen itself had a wonderful flow line that made it easy to do household job. (Ricecooker was also set up!) Laundry area was also spacious and handy to use(after swiming at pool, we can use it for spin our swimming suits and dry up very easily). Breakfast was amazing! We chose American breakfast(RM15 per person), and we were surprised at them as they were delivered to our room unit(Because of current situation, cafe area is now closed. Staff kindly delivered to each guests unit every morning!). Absolutely It was worth more than their price! In fact, we could not finish up all breads, then we enjoyed them for our lunch or snack. We should not forget about, they offer Water Server on each level. Because each of our family member drink 2L of water per day, it was so helpful. We do not have to buy water bottles outside, and we can contribute reducing plastic bottels, too. Awesome idea! This hotel's location is fantastically great! We found it that this hotel is located in hidden gourmet town.Just In front of this hotel, there is a very attractice Japanese restaurant. Right next to this hotel, one bar, where offer really rare then high quality crafted beer, is there. Moreover, within a few miniutes walking distance, KL's best Italian restaurant and Spanish restaurant were located! We will definitely come back to enjoy staying and having woderful foods there!…