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Parkroyal Serviced Suites Kuala Lumpur

No. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia
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Traveller (2023)
Room & Suite (1170)
Videos (1)

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About

#68 of 501 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Designed to satisfy the needs of both extended and short-stay travellers, PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children's playground
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kids club
Highchairs available
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English, Malay
Hotel links
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Location

No. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia
Parkroyal Serviced Suites Kuala Lumpur
2,872Reviews134Q+A100Room tips
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KD wrote a review 3 Apr
4 contributions
The room was very cozy. Hotel manager was very attentive. The staff (house keeping) on my floor was always pleasant. I wish that the same coziness can be seen in the breakfast area as it just looked gloomy even in the morning. The location of the hotel was great as it is near bars, clubs and the best seafood restaurant.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Virginia J wrote a review Mar 2024
3 contributions4 helpful votes
Hotel's Favourite
Massive room, that came with a full size couch and spacious kitchen! Super comfy bed, generous with pillows and felt like royal beddings. The rooftop pool is icing on the cake. Definitely cool location and staff, uber friendly, sweet really.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Pisco is right next door and a craft beer bar just downstairs. Walking distance to Pavilion, and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at Parkroyal Serviced Suites Kuala Lumpur
Responded 4 weeks ago
Dear virgioynia, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lim L wrote a review 2 Apr
3 contributions
Comfortable and clean. Ample space for family of 6 [we stayed in 3 bedroom apt]. Surrounded with small shops for daily necessities and 5min grab ride to Pavilion. Friendly and efficient counter staff. My aunt forgot her sunglass and they managed to find it after check out, kept for us to pick up. Only 1 small comment the 7-11 is pretty bare 😆
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at Parkroyal Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear Traveler534737, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JAILANI M wrote a review 2 Apr
45 contributions3 helpful votes
During my stay from 28th to 31st of march all the hotel staffs on duty were very friendly and helpful from the front desk,the potter who had been helping me with my luggages during check in and check out,the house keeping and the security. But the hotel is in need of some upgrades as it looked tired.Not to mention the sahur menus need to be looked at too.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Request for a room on the high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at Parkroyal Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear 133jailanim, Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Compass51475141950 wrote a review 1 Apr
1 contribution
Compared to our previous stay in Parkroyal Service Suites KL many years ago, the stay this time is totally not up to expectation. The living room furnishing very dated with dusty carpet. Living room sofa had disgusting blood stain. Kettle had yellow stain with loose button. TV signal was bad. Weighing scale spoilt & not working. As the property is fully booked, we had no chance to request for change of room. The staff are not attentive and warm in their service. The buffet breakfast variety is limited & not appetising. Disappointed that Parkroyal Suites KL also don't placed high value on customer service & the staff were very rigid in their response. We have stayed in many other Parkroyal Collection/Pan Pacific properties where they offer much better facilities & customer service. This trip have tarnish the good image of Parkroyal Collection.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at Parkroyal Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear Compass51475141950, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natz wrote a review Mar 2024
London, United Kingdom161 contributions18 helpful votes
+1
Having stayed at this property twice last year, it was a no brainier to return. I only had a minor issue, however that issue was sorted very swiftly and with professionalism and care☺️. The team I cannot fault at all! No negative feedback here! Returning in November this year, so I look forward to the return 👍🏾. I love this property purely due to the following reasons- Location Staff Service Quality of rooms Washing and drying facilities onsite. Shout out to my mates at front desk (cannot remember their names sorry🤦🏾‍♀️🤣🤣) two gentlemen and also to Sonita at Sima travel and tours, for being lovely and helpful, and for always chatting to me when I was there🤣. And for helping with my transfers and advice on other places to visit during my stay. I love PRSKUL! Will always stay here when I visit! And I can’t wait to see you all again in 8mths time!! Bless you all, and when Ramadan finished have a great Eid Mubarak ☺️.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: March-April time is EXTREMELY hot!🤣 Room wise aim for room locations facing towards KL Tower...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at Parkroyal Serviced Suites Kuala Lumpur
Responded 1 week ago
Dear NGA2808, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Giselle C wrote a review Mar 2024
1 contribution
Staff is friendly and service is fast. Room hygiene really clean and view from our room is great. All electrical appliances is working and they even have an electrical stove to cook instant noodle haha. Overall good experience at this hotel. Would definitely come again if have chance.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at Parkroyal Serviced Suites Kuala Lumpur
Responded 2 weeks ago
Dear M7358HUgisellec, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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eternallondon wrote a review Mar 2024
London, United Kingdom55 contributions33 helpful votes
Excellent location. Plenty of shops,restaurants, bars and clubs in the surrounding areas and within short walking distance. Surprisingly quiet! Roof top swimming pool has partial view of Petronas Twin Towers and view of Menera KL Tower. Room is spacious and with good amenities. However, the furnishing are showing signs of wears! The best part is the staffs are all welcoming with smiles, friendly and professional!!!!!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Pavilion Mall, Lot 10 mall, Sungei Wang mall and the famous Jalan Alor street food area are all...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at Parkroyal Serviced Suites Kuala Lumpur
Responded 3 weeks ago
Dear eternallondon, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Footprints160091 wrote a review Mar 2024
1 contribution
Value for money. Location is good. Great sized room and overall looks new. Only downside is better servicing could be maintained on the room. Our master bathroom shower head was leaking and without heater and 4 of us had to share 1 toilet. This was resolved after we flagged out on the next day morning.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bernard Sebastian, General Manager at Parkroyal Serviced Suites Kuala Lumpur
Responded 3 weeks ago
Dear Footprints160091, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amran A wrote a review Mar 2024
1 contribution
The room need a makeover. The furniture was worn out. The wall paper in the room was peeling all over. The toilet tiles had grouts. The room look exactly the same when i 1st visited more than 8 years ago. However the location,close proximity to eatries n minimarts is a huge factor. Finally the real assets is the staff of PARKROYAL. Their service attitude is examplary.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Bernard Sebastian, General Manager at Parkroyal Serviced Suites Kuala Lumpur
Responded 4 weeks ago
Dear 861amrana, Thank you for taking the time to share your recent stay experience with us. We do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back soon. Sincerely, Bernard Sebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 243 - RM 358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parkroyal serviced suites kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
286
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PARKROYAL SERVICED SUITES KUALA LUMPUR (R̶M̶ ̶4̶3̶4̶) RM 262: UPDATED 2024 Hotel Reviews, Price Comparison and 2,463 Photos - Tripadvisor

Frequently Asked Questions about PARKROYAL Serviced Suites Kuala Lumpur
Which popular attractions are close to PARKROYAL Serviced Suites Kuala Lumpur?
Nearby attractions include Ur-Mu (0.2 km), BB Park Bukit Bintang (0.5 km), and Jalan Alor (0.4 km).
What are some of the property amenities at PARKROYAL Serviced Suites Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at PARKROYAL Serviced Suites Kuala Lumpur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL Serviced Suites Kuala Lumpur?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at PARKROYAL Serviced Suites Kuala Lumpur?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to PARKROYAL Serviced Suites Kuala Lumpur?
Conveniently located restaurants include Kampachi EQ, Nipah, and Bottega Lounge.
Are there opportunities to exercise at PARKROYAL Serviced Suites Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Does PARKROYAL Serviced Suites Kuala Lumpur have airport transportation?
Yes, PARKROYAL Serviced Suites Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PARKROYAL Serviced Suites Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL Serviced Suites Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.