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No 187 Jalan Ampang, Kuala Lumpur 50450 Malaysia
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Lowest prices for your stay
Hotel direct offer!Package deal
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US$72
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US$64
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Traveller (1033)
Room & Suite (415)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#39 of 756 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the prestigious Embassy Row, Somerset Kuala Lumpur offers stylish accommodation and unrivalled city views of the Kuala Lumpur City Centre. Its prime location provides quick access to the city's business, shopping and entertainment district, marked by Jalan Ampang, Jalan Sultan Ismail and Jalan Tun Razak.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Rooftop terrace
Parking
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Shuttle bus service
Taxi service
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Safe
Kitchenette
Flatscreen TV
Bath / shower
Seating area
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Package deal

Location

Full view
100Great for walkers
Grade: 100 out of 100
79Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
1202Reviews44Q+A100Room tips
Traveller rating
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  • 75
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  • 17
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Most Recent
Ilays wrote a review 5 Nov
2 contributions
I stayed at this hotel for around one month (with short breaks). Booked directly with the hotel. Every time staff in reception confirmed to me before payment that the price is the same as was in the previous booking, but in the last payment, the price was increased by 50%, tho they confirmed that it is the same. In addition, the very poor breakfast they deliver to the room in lunch boxes (like in quarantine), sometimes they forgot, so you should control it by yourself. The carpet in the bedroom is so dirty. The cleaning team sometimes forgets to come to your room. Good things: location, spacious apartments, stylish and cozy, bath with bathtub and window, wardrobe room, swimming pool, and lounge.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Atira Rosli, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 1 week ago
Dear ilyas769, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our team in the respective departments for improvement. Warmest Regards, Shalesh | Executive, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
khengsoon wrote a review Jun 2022
penang190 contributions123 helpful votes
Hotel's Favourite
We were very impressed with their housekeeping standard. The toilet was clean. That made our stay very pleasant. Keep up the good work! The hotel can be quite pricey. I suppose it depends on the season. Located at walkable distance from KLCC (15 to 20 minutes walk), but the hotel offers shuttle van service to the KLCC at some specific times. That really helped. Otherwise, there is a smaller shopping mall nearby - the Inter Mark Shopping Mall. It houses a nice food court, and Jaya Grocer has an outlet there. So, overall, it is located at a convenient location.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Atira Rosli, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 14 Jul 2022
Dear tahkhengsoon, Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience with our rooms. We will share the compliment with the team for continuous improvements. We will definitely look forward to welcoming you back for another seamless experience soon! Warmest Regards, Atira Lyani ROSLI | Acting Manager, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nabilah Asraf P wrote a review Aug 2022
Good space and comfortable. Friendly staff, they entertain my last minute booking super well. Surely will repeat it. Good job team. Will introduce to my family and friends for their stay. Very satisfied.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Somerset Kuala Lumpur, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 6 Sep 2022
Dear nabilahasrafp, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Dan wrote a review Jul 2022
Kuala Lumpur, Malaysia3 contributions1 helpful vote
I’ve been checking into this hotel since 2017, it deserves a 5 star review but since then, the service has been going down over the years. The pandemic probably has effected the hotel and had to cut costs. I understand they’re understaffed which is why the housekeeping takes about an hour to bring requested items to guests. I don’t mind the budgets being cut such as, the lounge no longer offer refreshments, less home entertainment system, or notepad & pens not provided. But what really disappointed me was the missing sofa cushions and the parking. They used to have big cushiony pillows along with the small ones, it’s also disappointing that there’s a parking fee of RM10 for guests per entry, it used to be complimentary and now it’s quite a hassle if you’re about to travel far with your vehicle for a short time. Overall, the room was clean and nice, bathroom was squeaky clean and included with a nice shampoo, soap and other supplies and everything was just nice. Swimming pool and gym maintained the quality, no changes, which is just nice. I hope more guests take accommodation to this hotel so they can upgrade more of their services and provide more to their guests. Loved this place ever since.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Atira Rosli, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 8 Aug 2022
Dear diorandan, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We were delighted to learn that you enjoyed your stay with us. We welcome all comments and feedback which give us the opportunity to improve in the future. Rest assured, we will definitely review areas of improvement and will ensure a flawless experience on your future visits. We will definitely look forward to welcoming you back for a better experience. Warmest Regards, Atira Lyani ROSLI | Acting Manager, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
damiraismail wrote a review Jul 2022
The hotel is great!!! I really love everything is complete especially the kitchen. Worth to come back again ! We book the hotel during promotion. Np Rm700, but we got it for Rm400 . Thank you so much it’s a pleasure to stay at Somerset hotel
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Atira Rosli, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 27 Jul 2022
Dear damiraismail, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharina wrote a review Jul 2022
Kuala Lumpur, Malaysia286 contributions56 helpful votes
Would have been a 5 star experience except that the bedsheets on my bed which was the double bed in the master bedroom was smelly. I only realised it by bedtime and by then it was too late to call for housekeeping. Check in time was 3pm and then I was in a rush to head out again. That affected my sleep for the rest of the night. I didn't sleep well at all.
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Date of stay: July 2022Trip type: Travelled with friends
Room Tip: Everything else was great about Somerset. My only tip and my own lesson learnt is to check the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Atira Rosli, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 27 Jul 2022
Dear Sharina S, Thank you for your feedback. We appreciate you taking the time to provide us the feedback about your stay. We are very sorry to hear that certain things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our team in the respective departments for improvement. Looking forward to welcoming you again, giving us another opportunity to serve you better. Warmest Regards, Shalesh | Supervisor, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muhammad S wrote a review Jul 2022
it feels like home. you can imagine, this hotel has anything you want. OH, the bath-things is amazing, I really love liquid soap and the lotion. It's so nice and calming my skin. But maybe, mineral water should attend at room, not only available on corridor.
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Atira Rosli, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 14 Jul 2022
Dear muhammadsY6896CT, Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon. Warmest Regards, Atira Lyani ROSLI | Acting Manager, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tleong2022 wrote a review Jul 2022
Well furnished, well maintained property. Had a comfortable albeit short stay. Staff at check-in/out counters were very polite. The rooftop pool and lounge areas were great, though the view has been slightly marred by surrounding buidings. Overall great stay.
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Atira Rosli, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 14 Jul 2022
Dear tleong2022, Thank you for taking the time to provide your feedback following your recent stay with us. We are extremely delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our colleagues are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. In the meantime, we cannot wait for your next return to Somerset Kuala Lumpur and we look forward to creating another memorable stay. Warmest Regards, Atira Lyani ROSLI | Acting Manager, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rajesh Babu wrote a review May 2022
Kuala Lumpur, Malaysia3 contributions
It was a wonderful experience, very good customer service, good hygiene was maintained all the time. Excellent service provided to me and to go my family. A BIG THANk YOU to Marliya and Sahrum for exceptional customer service. Thank you all.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Atira Rosli, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 27 May 2022
Dear rajjeshhhbabu, Thank you for your kind review! It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services. Once again, thank you for your valued patronage. From all of us at Somerset Kuala Lumpur, we look forward to welcoming you again at any one of our serviced residences. Warmest Regards, Atira Lyani ROSLI | Asst Manager, Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nina898717 wrote a review May 2022
Shah Alam, Malaysia
Spacious hotel room with affordable price. Toiletries were complete, bed was very comfortable and big for two of us. Checkin and checkout process smooth. Parking space very convenient as it connected directly to room floor.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Atira Rosli, Guest Services / Front Office at Somerset Kuala Lumpur
Responded 27 May 2022
Dear Nina898717, Thank you for taking the time to provide your feedback following your recent stay with us. We are extremely delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our colleagues are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. In the meantime, we cannot wait for your next return to Somerset Kuala Lumpur and we look forward to creating another memorable stay. Warmest Regards, Atira Lyani ROSLI | Asst Manager, Guest Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$57 - US$81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
somerset ampang kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
207
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SOMERSET KUALA LUMPUR (R̶M̶ ̶3̶0̶3̶) RM 272: UPDATED 2022 Hotel Reviews, Price Comparison and 1,268 Photos - Tripadvisor

Frequently Asked Questions about Somerset Kuala Lumpur
Which popular attractions are close to Somerset Kuala Lumpur?
Nearby attractions include Hauntu (0.2 km), Ilham Gallery (0.5 km), and A Day (0.4 km).
What are some of the property amenities at Somerset Kuala Lumpur?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Somerset Kuala Lumpur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Somerset Kuala Lumpur?
Guests can enjoy free breakfast during their stay.
Is parking available at Somerset Kuala Lumpur?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Somerset Kuala Lumpur?
Conveniently located restaurants include Sausage KL Cafe & Deli, Makan Kitchen, and Antipodean Tan & Tan.
Are there opportunities to exercise at Somerset Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Somerset Kuala Lumpur have an airport shuttle?
Yes, Somerset Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Somerset Kuala Lumpur have airport transportation?
Yes, Somerset Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Somerset Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Somerset Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, and Malay.