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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

Traveller (604)
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Panoramas (26)
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Traveller (604)
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Panoramas (26)
Pool & Beach (122)
Overview
No. 2A, Jalan Galloway, Kuala Lumpur 55100 Malaysia See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Reviews (741)
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All reviews jalan alor bedroom apartment famous food street swimming pool living area berjaya times square dining table bukit bintang area comfortable stay front office kl tower gym floor microwave chinatown shopping sofa
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1 - 5 of 631 reviews
Reviewed 3 weeks ago

Do not stay there! Very rude and stupid staff No helpful directions in the residence Not clean we asked to clean the same room over and over again The AC in the rooms was dripping water The shower head was missing in one of the...More

Thank StephChebly
Response from SGHRKL, Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 2 weeks ago

Dear Stephchebly, Thank you for taking the time to share your rating. Is there anything we could do to make it right for you to get 5* (star) rating? and we would like to take this opportunity to extend our sincere apologies for the inconvenience...More

Reviewed 13 October 2018

We stayed in the Swiss Garden Residences not the Hotel. They back from each other, the hotel is in the front and the residences are in the back. I am not sure if we have access to the same pool but the pool for the...More

1  Thank Steve H
Response from SGHRKL, Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 2 weeks ago

Dear Steve, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur. We are delighted to know that your overall stay with us was enjoyable. And we appreciate you, sharing your comments with fellow travelers as well as highlighting our hotel strategic locations. As...More

Reviewed 7 October 2018

Hotel location is great close to many places Just a 10mins walk for major shopping malls.. room was comfortable and good spacing. Average breakfast, the staff wears friendly and helpful. I had some issues with my room the hotel general manager personally attend to my...More

Thank Ali R
Response from SGHRKL, Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 2 weeks ago

Dear Ali, Thank you for taking the time to share all of your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve for all associates in Swiss-Garden. And thank you for staying...More

Reviewed 10 September 2018 via mobile

We actually enjoyed our stay at the residences. We booked thru airbnb and our host was very helpful. Although there was a little mishap during our arrival, as we couldn’t find the key, the host went to assist us. The unit was clean, hotel-like facilities....More

Thank Cams R
Response from SGHRKL, Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 15 September 2018

Dear Cams! Thank you for taking the time to share your rating. We hope to welcome you back to our residence and book through our own website as we have a special room rate for you in future! Sincerely, Wendy Steinhardt - Asst. Guest Experience...More

Reviewed 9 September 2018 via mobile

We stayed here for 1 night with my family and booked the family room. The air con started to leak and we called them once to send their maintenance over. I called a second time 20 mins later and they still said the same thing....More

Thank Jeremy T
Response from SGHRKL, Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 15 September 2018

Dear Jeremy, Thank you for taking the time to share all of your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. And thank you for staying with us. We have taken...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
478
Price range
US$46 - US$123 (Based on Average Rates for a Standard Room)
Also Known As
The Residences @ Swiss-Garden Hotel And Residences
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
478
Price range
US$46 - US$123 (Based on Average Rates for a Standard Room)
Also Known As
The Residences @ Swiss-Garden Hotel And Residences
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (604)
Room & Suite (348)
Pool & Beach (122)
Dining (45)
Amenities (13)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Amrit L
24 July 2018|
AnswerShow all 2 answers
Response from SGHRKL | Property representative |
Hi Amrit, Thank you for your enquiry to Swiss-Garden Hotel & Kuala Lumpur Please drop by an email for more further information to our main Swiss-Garden website reservations department. Thank you.
0
Votes
58nurulf
6 May 2018|
AnswerShow all 3 answers
Response from SGHRKL | Property representative |
Yes, we served halal food during breakfast.
0
Votes
Shamendri
7 February 2018|
AnswerShow all 2 answers
Response from IC7308075280 | Reviewed this property |
Just cross the main road and within walking distance, there are hubs for supermarkets in the Bukit Bintang area, such as: The Sungei Wang, The Berjaya Times Square, Lot Ten and many others. Enjoy your shoppings!
0
Votes
Room Tips
"Do not stay there!"
StephChebly
3 weeks ago
Read review
"If you are using GRAB taxi make sure you let taxi know you at the Residences and not the Hotel...it will..."
stevehV9427GJ
12 Oct 2018
Read review
"Corner suites are more spacious and can get some view."
sy3717
9 Sep 2018
Read review
"There are none"
598jessikas
26 Aug 2018
Read review
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