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    The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

    117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
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    01/01/2018 02/01/2018
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    US$72
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    Traveller (573)
    Room & Suite (250)
    Pool & Beach (105)
    Overview
    • Excellent22%
    • Very good46%
    • Average18%
    • Poor7%
    • Terrible7%
    Travellers talk about
    “jalan alor” (56 reviews)
    “north tower” (13 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (700)
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    1 - 5 of 595 reviews

    Reviewed 2 weeks ago

    I booked and paid online. The Residence demanded a further payment of the same amount..they said that the online booking did not go through..I was unable to check my credit card statement...which they new. I am still trying too get my money back after more...More

    Thank Freddies T
    Response from SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 1 week ago

    Hi Freddies T, Warm greetings from Swiss-Garden Hotel & Residences Kuala Lumpur We have been made aware of your feedback and previous emails that you have sent with regards to the amount that was taken from your credit card. Our team has conducted an investigation...More

    Reviewed 2 weeks ago via mobile

    SWISS GARDEN RESIDENCE, KUALA LUMPUR As my sister in-law had qualified for a hotel redemption scheme, she thus offered me the hotel voucher for a three nights staying in the SWISS GARDEN RESIDENCE, which is adjacent to the SWISS GARDEN HOTEL facing the main road,...More

    Thank IC7308075280
    Response from SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 2 weeks ago

    Hi IC7308075280, Being a seasoned traveler, we're most honored for your kind words. It thrills us to know that we made your business trip to KL a most comfortable and productive one. We hope to see you around again but for maybe for a longer...More

    Reviewed 5 weeks ago via mobile

    Spoiler alert: We moved to a different hotel. This was our third visit to Kuala Lumpur in three years. Visiting an old friend who settled here over twenty years ago. The last visit in June 2017 we brought friends and stayed in the E&O Residencies....More

    1  Thank Peter A
    Response from SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 4 weeks ago

    Dear Peter A, Warm greetings from Swiss-Garden Hotel & Residences Kuala Lumpur! It is indeed very concerning to learn of your disappointment with your recent stay with us. We truly regret with the series of challenges you encountered during your stay and we have noted...More

    Reviewed 2 November 2017

    .We expected an apartment with a serviceable kitchen, but sadly this wasn't what we got. The room size was good, but the kitchen was sad. We had a small pot and a ladle. We purchased items to use ourselves, as nothing as provided upon asking....More

    Thank shameg27
    Response from SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 3 November 2017

    Hi shameg27, Thank you for your feedback and we greatly appreciate the time you have taken to further illustrate on your overall stay to us, in which we were most concerned to note of the discomfort you experienced during your recent stay due to insufficient...More

    Reviewed 30 October 2017 via mobile

    The building itself is located in a quaint and quiet neighbourhood although just 1 street away it's the bustling jalan alor eatery street. The apartments are spacious but maintenance is needed for some parts of the apartments like rusty door hinges, shower etc. The sheet...More

    Thank Elizabeth P
    Response from SGHRKL, Guest Relations Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 1 November 2017

    Hi Elizabeth P, We are happy to learn of your appreciation of the location of our property and also the size of our units that has been accorded to you. Whilst we are delighted to learn of your satisfaction with safety and peacefulness of the...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$58 - US$138 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 478
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, HostelWorld, Ctrip TA and Hotwire so you can book your The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • The Residences @ Swiss-Garden Hotel And Residences
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    Traveller (573)
    Room & Suite (250)
    Pool & Beach (105)
    Dining (44)
    Hotel & Grounds (310)
    Bathroom (72)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 349 hotels in Kuala Lumpur
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    Ran Pacific Serviced Suites & Apartments
    5 reviews
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    Swiss-Garden Hotel
    1,275 reviews
    .09 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Superman1980
    2 November 2017|
    AnswerShow all 2 answers
    Response from SGHRKL | Property representative |
    Hi Superman1980, We are sorry to inform you that the TV we have in the rooms do not have USB port, however you still can use VGA cable should you wish to project a movie from laptop to TV. Do let us know if we could assist... More
    0
    Votes
    Liu J
    17 September 2017|
    AnswerShow all 3 answers
    Response from SGHRKL | Property representative |
    Hi Liu J, Greetings from Swiss-Garden Residences Kuala Lumpur Kindly be informed that the rooms here will be a non-smoking room. However, if you wish to smoke we do have a smoking area nearby the lobby entrance and also at... More
    0
    Votes
    Room Tips
    "Book into a different hotel."
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    "Good views, modern and clean suites & ideally located."
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    "Choose the one bedroom on high floor, convenient for couples."
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    "New building being erected next door but didn't hear much noise, we were in the Residences overlooking..."
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