Arriving late at night the area feels a bit “shady”, but you soon realize that the location is really good. Walking distance to the Petronas twin towers, close (in) the Bukit Bintang area. 10 min to subway/monorail and Jalan Alor food market. Friendly staff, clean rooms and ok breakfast (toast and cereals + coffee/tea). So, considering the price, location and friendly staff we would definitely recommend a stay here.
We had to change two rooms in order to get one clean. In two rooms linens were dirty, please see the picture. There were even feathers around and hair of somebody else in the bed. Bathroom in one was disgusting, not even bothered to flash. The last room we changed was ok but towels had holes and the air conditioner was very noisy. We had to discuss with the lady at reception (who is to her credit very very polite and friendly) because the policy was implying that we had to pay to get a new room (as it implied an “upgrade”) even if she saw that the first was dirty and it was clearly their fault and they would have charged us the first night if we left for another hotel (it was late already). Finally a third room in the same fare was identified and we did not have to pay. I…
Who gave 5 stars has really stayed in this hotel?!?! I give 3 stars, but it could be even less. Kind staff but not smiling, normal rooms not clean and dirty, in 4 days they never cleaned my room. The bathroom for the gnomes. Poor Breakfast, coffee, tea and toast and jam, butter doesn’t exist only Margarine. Only positive thing is the location, near the nightlife, street food and shopping area. I will not come back to this hotel anymore and I hope for improvements. Anyway thanks for your hospitality.
Great little place to stay, initially we were put off by where it was as we went to the back of the place before we found the little entrance door but don't let the street put you off. It is in a great location for getting to all the cities sights plus plenty of places to eat & drink around. Staff are helpful, nice little room & brekkie is in a kitchen which is help yourself but all you could want for a short city break.
Mine was a flying visit... in and out in under 8 hours, so it should not be considered a comprehensive review of the property by any stretch of the imagination. It is hard to find. The sign is over the entrance rather than protruding out from the building, and the street that it is in is lacking in signage identifying it. The rooms are small and bathrooms minuscule, but that is reflected in the price charged. The shower is almost directly over the toilet bowl which is a pain to manoeuvre around and which also makes for a wet toilet seat. The air con in the room I had (room 32) did not work. It was a fan only and a pretty pathetic one at that.