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04/02/2018 05/02/2018
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    JW Marriott Kuala Lumpur

    183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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    04/02/2018 05/02/2018
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    Traveller (1388)
    Room & Suite (476)
    Dining (105)
    • Excellent63%
    • Very good26%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,640)
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    1 - 5 of 2,395 reviews

    Reviewed today via mobile

    Came to the hotel expecting a 5 star luxury but was utterly disappointed instead. Lifts were faulty. It takes ages to arrive and there's always a long queue waiting for a lift to go up. After inserting the card to press the floor level, the...More

    Thank gracelynn87
    Reviewed yesterday

    This hotel is the heart of the Kuala Lumpur shopping precinct, there is no shortage of shopping and eateries all within a short walk. About a 20 minute walk to Petronas Towers and half an hour to the Old Town markets. It is a busy...More

    Thank B K
    Reviewed yesterday

    We were only at the JW Marriot for one night but I was impressed by the quality of my room, the service I received, and the excellent breakfast options. The rooms were super big, comfortable, and very clean.

    1  Thank Stephanie S
    Reviewed yesterday via mobile

    Was staying there 1 night. It was a wonderful stay.. opposite is a shopping mall. Lounge is the best so far that I went before, many food and service is good.. breakfast also have many choices and taste good.More

    Thank Kathleen T
    Response from Ed_Munter, General Manager at JW Marriott Kuala LumpurResponded yesterday

    Dear Kathleen T, Thank you for taking the time to share your comments with us on TripAdvisor. We are delighted to read that you enjoyed your stay with us and that you enjoyed our restaurants and breakfast buffet. We sincerely appreciate the feedback and will...More

    Reviewed 2 days ago

    Let's go by point: 1) Lobby, is sharing the entrance with a shopping center and a lot of people are walking in and out, the space for car to stop is really limited. However, the check-in was quick. 2) Lift: here they have a problem,...More

    Thank Stopngo69
    Response from Ed_Munter, General Manager at JW Marriott Kuala LumpurResponded yesterday

    Dear Stopngo69, Thank you for taking the time to share your comments with us on TripAdvisor. We sincerely appreciate the feedback on your experience and will share your review with our team. We hope that we may welcome you back again to our hotel on...More

    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$177 - US$258 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Kuala Lumpur
    • #4 Business Hotel in Kuala Lumpur
    • #9 Spa Hotel in Kuala Lumpur
    • #11 Romantic Hotel in Kuala Lumpur
    • #13 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Agoda, Hotels.com, Travelocity, Orbitz, getaroom.com, Priceline, HotelQuickly, Cancelon and Evoline ltd so you can book your JW Marriott Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Marriott Kuala Lumpur ,
    • Kuala Lumpur Marriott
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    Traveller (1388)
    Room & Suite (476)
    Dining (105)
    Pool & Beach (53)
    Hotel & Grounds (822)
    Bathroom (119)
    Business Centre & Event Rooms (15)
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    Ask a question
    Questions & Answers
    1 January 2018|
    AnswerShow all 2 answers
    Response from Ed_Munter | Property representative |
    Dear toptotty66, Thank you for sharing your inquiry with us on TripAdvisor. Our cabana rooms are completed and available for reservations, however, we do not offer any airline industry rates. Regards, Ed Munter, General... More
    31 December 2017|
    Response from Ed_Munter | Property representative |
    Dear kcheung2016 Thank you for sharing your inquiry with us on TripAdvisor. Our gym is open to outside guests, however, be advised this is only for a yearly contract. We do not currently offer daily rates to the general... More
    Nuruljannah I
    18 December 2017|
    AnswerShow all 3 answers
    Response from Ed_Munter | Property representative |
    Dear Nuruljannah I, Thank you for sharing your inquiry with us on TripAdvisor. In fact we do have smoking rooms available for all room types. Please feel free to contact us if you require any assistance with your... More
    Room Tips
    "Walking distance to all essential facilities"
    Read review
    "High floor is always the Best!"
    Read review
    "High floor will avoid ground noise from the shopping mall"
    Read review
    "If you are a Marriott Gold or Platinum member checkin at the lounge on the 2nd floor."
    Read review
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