We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Istana

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Istana
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,499 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,991: English reviews
Leatherhead, United Kingdom
Reviewed 2 days ago NEW

Hard to fault the Istana - comfortable beds, warm welcome at check in & though the bathroom was a little tired, everything worked as it should. The Estana curry house around the corner served decent food at a very low price & it's absolutely worth stressing just how great Uber is for making your way around KL.

 Report
Helpful?
Thank GeorgeSmyley
Amman, Jordan
Reviewed 2 days ago NEWvia mobile

I like the hotel and the stuff was wonderful and helpful I like the breakfast the room was clean I recommended strongly the location is great and not far from twin tower and far 5 minutes walk from markets

 Report
Helpful?
Thank omarrr72
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear omarrr72, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your 5 star review and hope you will continue to support and recommend us. Warm regards Aamir Khan General Manager

Reviewed 3 days ago NEW

Location is excellent. Walking distance to Bukit Bintang, Pavillion and Jalan Alor. Food and shopping is just a stones throw away form the hotel. There is also the glimpse of the twin towers as you awake in the morning from the bedroom. Breakfast was relaxing as there was an option of a garden breakfast with a pool view. Quite stunning...

 Report
Helpful?
Thank Michele Anne R
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Michele Anne R, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are so happy to see that you have enjoyed your stay well. We hope you will continue to support us in future and will recommend us to family and friends. Warm regards Aamir Khan General Manager

Sydney, Australia
Reviewed 4 days ago NEW

The staff are the asset of the this hotel Yes it is an older hotel but the room was clean the bed and pillows where comfy It is only a 10 min Walk to the Patronas Towers You will be very surprised like I was Definitely add breakfast when you book the buffet breakfast was beyond what I have seen...

 Report
Helpful?
Thank gintonicboy25
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear gintonicboy25, Thank you for staying with us and for posting your review on Trip Advisor. We are very happy to see that you have recognized our wonderful associates. Indeed our breakfast is the best in town and our guest just loves it. Breakfast is one important meal that matters to most guest and world travellers and we want to...

Bengaluru, India
Reviewed 4 days ago NEW

We stayed for 3 nights in the 3rd week of January and the experience was really good. The rooms are spacious and bathrooms are huge . Though its an old hotel they have maintained it quite well. They staffs have always smile on their faces and ready to help . The breakfast is delicious and the buffet spread has so...

 Report
Helpful?
Thank Sourav_shaw
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Sourav_shaw, Thank you for choosing to stay with us and for posting your review on trip Advisor. We appreciate your feedback. Indeed, our associates are best as they are well trained and hard working folks who looks after their guest genuinely with Malaysian hospitality. The carpet is being replaced currently and by the end of the February we will...

Reviewed 4 days ago NEW

People = friendly & good service Room = average (shower very poor). Thin walls. Lot of maintanence during the week so quite noisy. Water = Pipe burst, no warm water the first days and no water pressure. Water balancing is rather poor. Setting below 25°C = quite hot already (no control) Breakfast = above average Gym = good Location =...

 Report
Helpful?
Thank Peter S
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Peter S, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback and especially when you have recognized our associates. We apologize very sincerely about the pipe burst issue which has been resolved successfully and it is back to normal. The temperature is adjusted as well. Once again we...

Reviewed 4 days ago NEW

I forget my Samsung note 5 phone in the locker room after my gym section. A staff from Hotel Istana “Mohd Hairey Sham” managed to find and give back my lost phone. The staff was so humble and so helpful. A pleasant Hotel with a good staff !!!! Thank you Hotel Istana :)

 Report
Helpful?
Thank Vikneshkumar S
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Vikneshkumar S, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are so happy to read that your lost phone was found. Mr. Hairey is our asset to the hotel and we appreciate his honesty and care for our guest. We hope you will continue to support us in future and...

Reviewed 5 days ago NEWvia mobile

I spent 2 night at Istana with family and baby! I will go back for sure! Nice staff and very helpful and concern, good breakfast in a nice atmosphere. Definitely good place to stay in Kuala Lumpur city center

 Report
Helpful?
Thank Timothée D
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Timothee D, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your 5 star review and we hope you will continue to support us in future. Warm regards Aamir Khan General Manager

Shah Alam, Malaysia
Reviewed 5 days ago NEWvia mobile

My recent stay at Istana was fabulous. The hotel staff were warm and friendly. The rooms were very comfortable. The breakfast was good. They have a wide spread. We had a great family get together. I would highly recommend this hotel.

 Report
Helpful?
Thank william38735
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear william38735, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are very happy to see that your stay was a memorable one. We appreciate you recommending our hotel to other fellow travellers and we hope to see you soon. Warm regards Aamir Khan General Manager

Reviewed 6 days ago NEW

We happy staying at this hotel we hoped stay next time . Good location thay have nice food's and the staff Friendly's rooms are excellent I suggest that you book directly from hotel you will get discount and upgrade to higher rooms

 Report
Helpful?
Thank Yousif B
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Yousif B, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are happy to see your short and sweet review and hope you will continue to support us in future by booking directly from our website to enjoy special benefits. Warm regards Aamir Khan General Manager

1,598 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1254)
Viewed
Pool/Beach Area (58)
Viewed
Dining (89)
Viewed
Hotel & Grounds (248)
Viewed
Room/Suite (223)
Viewed
Bathroom (134)
Viewed
View from Room (69)
Viewed
Business Centre/Function Rooms (9)
Viewed
Family/Play Areas (2)
Viewed
Other (422)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (332)
Viewed
Adult Pool (5)
Viewed
Amenities (41)
Viewed
Children's Pool (5)
Viewed
Club Suite (34)
Viewed
Deluxe Room (26)
Viewed
Deluxe Room Twin (24)
Viewed
Presidential Suite (72)
Viewed
Dining (65)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (10)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.3 km away
Invito Hotel Suites
Invito Hotel Suites
#21 of 340 in Kuala Lumpur
926 reviews
0.2 km away
The Kuala Lumpur Journal
The Kuala Lumpur Journal
#25 of 340 in Kuala Lumpur
537 reviews
0.1 km away
PARKROYAL Serviced Suites Kuala Lumpur
Show Prices
Show Prices
Show Prices
1.5 km away
Sheraton Imperial Kuala Lumpur Hotel
0.6 km away
PARKROYAL Kuala Lumpur
PARKROYAL Kuala Lumpur
#31 of 340 in Kuala Lumpur
3,052 reviews
0.5 km away
Impiana KLCC Hotel
Impiana KLCC Hotel
#39 of 340 in Kuala Lumpur
2,802 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Taman Sari Brasserie
Taman Sari Brasserie
Cuisines: Asian, French, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM281 - RM370 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Istana 5*
Number of rooms: 515
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ctrip TA, Priceline, Expedia and Asiatravel.com Holdings so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur
Hotel Style:
#13 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#21 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Istana staff and other travellers.
34 questions
Ask a question

See all questions (34)

Questions? Get answers from Hotel Istana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You must go for the buffet for dinner it was AMaZing”
 of 5 bubbles gintonicboy25, 15 Feb 2017 | Read review
“maybe different hotel?”
 of 5 bubbles petersK6757UI, 15 Feb 2017 | Read review
“High floors are always better and some give an excellent view of the Towers”
 of 5 bubbles 115alang, 11 Feb 2017 | Read review
“PETRONAS Tower, CITY View and Pool view”
 of 5 bubbles armemon, 9 Feb 2017 | Read review
“higher level has better view”
 of 5 bubbles , 7 Feb 2017 | Read review
5 of 5