We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Istana

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hotel Istana
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,406 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,914: English reviews
Kuala Lumpur, Malaysia
Reviewed yesterday NEW

The hotel is located in the heart of the city; approximately 5minutes walk to Bukit Bintang, Pavilion Shopping Mall and probably not more than 15minutes from KLCC. There is a 7-Eleven and KK Speedmart nearby. We were there for just one night, given a room on the 4th floor with not much view. The room is simple yet very clean...

 Report
Helpful?
Thank adiiskandari
Adelaide, Australia
Reviewed yesterday NEWvia mobile

This place is about 25 years old. It has style & elegance and is quite spacious in its rooms and also reception, lobby etc. The rooms are a good size, clean, comfortable and well equipped. The bathroom in particular is very nice. We had 2 vanity basins. The staff are very helpful and there seems to be plenty of them...

 Report
Helpful?
Thank 5035Michael
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear 5035Michael, Thank you for choosing to stay with us and for posting your review on Trip Advisor. It is nice to see that your stay was a memorable one. Indeed our associates are most courteous, well trained and polite folks and we appreciate their hard work always. We hope to see you back soon. Warm Regards Aamir Khan General...

Reading, United Kingdom
Reviewed yesterday NEW

I stayed here back last year (July) but just got round to review. The staff up in the Club Lounge were amazing, Happy to talk to you and get to know you. Would help us with any local attractions to see and would give us their experiences also. Pleasure. As for the hotel, the breakfast has a lot to offer...

 Report
Helpful?
Thank Jono F
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Jono F, Thank you for choosing to stay with us yet again and for taking time to post your review on Trip Advisor. I am sure the fellow travellers and guest will definitely appreciate your detailed feedback. We are happy to see that all went well and that your stay was a memorable one. We are looking forward to...

Reviewed 3 days ago NEWvia mobile

Perfect 10 for hotel location.Great hotel and great service. Room view nice,excellent staff and very friendly.Perfect place to stay here and make memorable to my family during stay in this hotel. Good 5 star.

 Report
Helpful?
Thank Awang T
HotelIstanaKL, General Manager at Hotel Istana, responded to this review

Dear Awang T, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your positive feedback and hope you will continue to support us in future. Happy Holidays Aamir Khan General Manager

Reviewed 4 days ago NEWvia mobile

The hotel is centrally located, within walking distance to KLCC, Sungai Wang, The Pavilion and Berjaya Times Square. The toilet is super clean and the bed is good. Breakfast is with lots of choice, lunch is ok but could do with more varieties.

 Report
Helpful?
Thank Miz E
HotelIstanaKL, General Manager at Hotel Istana, responded to this review

Dear Miz E, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback and hope you will continue to support us in future. We are so sorry if we did not meet up or exceeded your expectations with regards to the Lunch buffet but if there is anything special you...

Reviewed 5 days ago NEW

Definitely a great, convenient location in the heart of the city. Easy, short access to trains, shopping malls, banks and food outlets. Great service staff. Free fast internet wifi. Super spread of all-you-can-eat breakfast buffet. Rooms quite nice, but old. Old towels, old pillows, old ironing board, old sofa. Water from shower gets into the floor of the bathroom, even...

 Report
Helpful?
Thank Aero D
HotelIstanaKL, General Manager at Hotel Istana, responded to this review

Dear Aero D, Thank you for choosing to stay with us again and for posting your review on Trip Advisor. We do appreciate your loyalty to us and apologize very sincerely for any inconveniences caused from photo copy of the passport to the old items in the rooms. I have asked our Housekeeper to check our linen quality again and...

Reviewed 6 days ago NEWvia mobile

The booking and the arrangements provided by Me. Shelia Ali was far beyond our expectations. It was the best moments we all enjoyed during our short stay. Hotel Istana and the staff were as usual helpful and welcoming with a bright smile on their appearance. I thank the management and Ms. Lilly's continuous assistance. Looking forward to stay again at...

 Report
Helpful?
Thank Mohd S. A
HotelIstanaKL, General Manager at Hotel Istana, responded to this review

Dear Mohd S.A, Thank you for choosing to stay with us and for posting your wonderful review on Trip Advisor. We are so happy to see that your stay was a memorable one and we hope you will continue to support us in future. Indeed, Ms. Sheila Ali and Ms. Lily are our asset to the company and we all...

ahmedabad,Gujarat
Reviewed 1 week ago

Situated right in the heart of KL ,Bukit Bintang, not very pricey its perfect place to stay, explore, shop & eat. 5 min walk to all the major shopping outlets, street shopping. Lot of eating joints makes this hotel an ideal place to stay. Back to hotel after long is relaxing. Huge rooms , good view, good service and huge...

 Report
Helpful?
Thank mysticmuni01
HotelIstanaKL, General Manager at Hotel Istana, responded to this review

Dear mysticmuni01, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your positive feedback and hope you will continue to support us in future. Warm regards and Happy Holidays Aamir Khan General Manager

Kuala Lumpur
Reviewed 1 week ago

Stayed here just for the weekend. Check in super fast, all the requests were attended to. The cold towel and drinks while waiting for the keys were greatly appreciated. The room a bit tired but still function. Like the room because full of old charms and still can feel its glory. Everything functioned well in the room, the mattress, pillows,...

 Report
Helpful?
Thank akublues
HotelIstanaKL, General Manager at Hotel Istana, responded to this review

Dear akublues, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are so happy to see that your stay was a memorable one and that you will return soon in future. We are looking forward to welcoming you back soon. Warm regards and Happy Holidays Aamir Khan General Manager

Reviewed 1 week ago via mobile

Superb hotel. Staff, room, bed, decor. Indeed very difficult to fault this hotel. Dare I say allowing for taste differences it is probably as good as it gets. For a non alcoholic drink in the lobby bar try the peach and vanilla tea....

 Report
Helpful?
Thank 822gazzap
HotelIstanaKL, General Manager at Hotel Istana, responded to this review

Dear Gazza P, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are on cloud nine after reading your wonderful positive feedback. The entire team appreciates it. We hope you will recommend us to family and friends. Warm Regards and Happy Holidays Aamir Khan General Manager

1,541 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1197)
Viewed
Dining (88)
Viewed
Bathroom (131)
Viewed
Room/Suite (220)
Viewed
Hotel & Grounds (247)
Viewed
View from Room (67)
Viewed
Pool/Beach Area (55)
Viewed
Business Centre/Function Rooms (9)
Viewed
Family/Play Areas (2)
Viewed
Other (378)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (332)
Viewed
Adult Pool (5)
Viewed
Amenities (41)
Viewed
Children's Pool (5)
Viewed
Club Suite (34)
Viewed
Deluxe Room (26)
Viewed
Deluxe Room Twin (24)
Viewed
Presidential Suite (72)
Viewed
Dining (65)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (10)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.3 km away
Invito Hotel Suites
Invito Hotel Suites
#22 of 333 in Kuala Lumpur
884 reviews
0.2 km away
The Kuala Lumpur Journal
The Kuala Lumpur Journal
#26 of 333 in Kuala Lumpur
448 reviews
0.1 km away
PARKROYAL Serviced Suites Kuala Lumpur
Show Prices
Show Prices
Show Prices
1.5 km away
Sheraton Imperial Kuala Lumpur Hotel
0.6 km away
PARKROYAL Kuala Lumpur
PARKROYAL Kuala Lumpur
#32 of 333 in Kuala Lumpur
2,939 reviews
0.8 km away
The Royale Chulan Kuala Lumpur
The Royale Chulan Kuala Lumpur
#24 of 333 in Kuala Lumpur
2,408 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Taman Sari Brasserie
Taman Sari Brasserie
Cuisines: Indian, Asian, French, European, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: RM258 - RM413 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Istana 4.5*
Number of rooms: 515
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, HotelQuickly, Hotels.com, HotelTravel.com, Asiatravel.com Holdings, Agoda, Travelocity, Priceline and Ctrip TA so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur
Hotel Style:
#14 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#21 Family Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
#25 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Istana staff and other travellers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Hotel Istana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms on higher floor & city view”
 of 5 bubbles mysticmuni01, 1 Dec 2016 | Read review
“ask for room facing the KLCC.”
 of 5 bubbles akublues, 30 Nov 2016 | Read review
“room number 921 is great with klcc view”
 of 5 bubbles Shaayyum, 27 Nov 2016 | Read review
“Ask for city view, otherwise you'll be seeing the back alley of KL”
 of 5 bubbles andripratama, 23 Nov 2016 | Read review
“Higher Floor”
 of 5 bubbles Ultim8holiday, 21 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay