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Hotel Istana Kuala Lumpur City Centre

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73 Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2552)
Room & Suite (921)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#23 of 690 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
The 5-star, 23-storey Hotel Istana City Centre Kuala Lumpur is centrally located at Jalan Raja Chulan in Kuala Lumpur’s prestigious Golden Triangle. Renowned shopping malls such as Pavilion, Lot 10, Starhill, Suria KLCC and Changkat Bukit Bintang entertainment hub are at its doorstep. Kuala Lumpur Convention Centre (KLCC) and the Petronas Towers are a 10-minute walk away via the Skybridge, while the KL International Airport is an hour’s drive away. The hotel has an efficient road and rail transport, and limousine service. Hotel Istana has 486 well-appointed guestrooms and suites with complimentary Wifi (100 mbps) throughout the hotel premises, perfect for leisure and business travelers. Other facilities include a Grand Ballroom, 19 function rooms, 5 Food and Beverage outlets, Fitness Centre, Tennis Court, Swimming Pool, Sauna and Jacuzzi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Kids stay free
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Classic
Languages Spoken
English, Chinese, Malay, Tamil and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
472Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
5444Reviews94Q+A100Room tips
Traveller rating
  • 2,684
  • 1,727
  • 618
  • 229
  • 186
Time of year
Traveller type
Language
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Popular mentions
Nayli H wrote a review Aug 2021
1 contribution1 helpful vote
All the staff has been wonderful and friendly. Shahril, Hafiq, dan Dahrin were delightful and made my checkout smoothly and I was the last guest for this hotel. My farewell was grand and I enjoyed my time here
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Date of stay: August 2021Trip type: Travelled solo
1 Helpful vote
Helpful
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear naylih2021 Thank you for your support and for posting a review on TripAdvisor. Your FIVE Star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad that you are happy with your stay at Hotel Istana. Knowing how difficult for one to be confined to a hotel room for a continuous few days, we try our best to make the guest's stay pleasant and comfortable as much as possible. Thank you. Best Regards Noorazzudin Omar General Manager
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celine j wrote a review Aug 2021
1 contribution1 helpful vote
Best quarantine hotel !!! Spécial thanks to sharil and nazrin they assisted us with much care for check out Food was great thanks to chef prepared our food. Room very spacious and amazing. Everything looks good to be here. A lot of memory that we enjoyed stay here. Thanks Hotel Istana
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Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
Helpful
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear celinej1910 Thank you for your support and for posting a review on TripAdvisor. Your FIVE Star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad that you are happy with your stay at Hotel Istana. Knowing how difficult for one to be confined to a hotel room for a continuous few days, we try our best to make the guest's stay pleasant and comfortable as much as possible. Thank you. Best Regards Noorazzudin Omar General Manager
Read more
Syahmie wrote a review Aug 2021
1 contribution1 helpful vote
Excellent service, friendly staff and helpful from Shahril and Nazri, good food, good accomodation, big room, cold room, beautiful lobby, other quite comfort, good and good. Really recommended to others
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Date of stay: August 2021Trip type: Travelled solo
1 Helpful vote
Helpful
Share
Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear soul_searcher87 Thank you for your support and for posting your review on TripAdvisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! It was indeed a pleasure to have been of service to you. Thank you. Best Regards Noorazzudin Omar General Manager
Read more
Shikin wrote a review Aug 2021
1 contribution1 helpful vote
I enjoy my 14 days quarantine at hotel istana.the room is quite big to stay.Clean, big,and comfy hotel to stay with nice view.food was good.friendly staff especially at reception en shahril and nazrain.
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Date of stay: August 2021Trip type: Travelled solo
1 Helpful vote
Helpful
Share
Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear Shikin_4892 Thank you for your support and for posting your review on TripAdvisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Thank you. Best Regards Noorazzudin Omar General Manager
Read more
Anchin wrote a review Aug 2021
1 contribution1 helpful vote
👍👍👍 for the service especially Shahril and Nazrain that asisted me checking out process. Check out was goes smoothly. Look so spacious and overall goods. Food was nice thanks too room services that send my food 3 times per day. Thanks Hotel Istana. Make my stay very memorable and enjoyed.
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Date of stay: August 2021Trip type: Travelled solo
1 Helpful vote
Helpful
Share
Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 16 Aug 2021
Dear Bela0903 Thank you for your support and for posting your review on TripAdvisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Thank you. Best Regards Noorazzudin Omar General Manager
Read more
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PRICE RANGE
US$41 - US$79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
istana hotel kuala lumpur, istana kuala lumpur
FORMERLY KNOWN AS
Hotel Istana
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
486
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Frequently Asked Questions about Hotel Istana Kuala Lumpur City Centre
Which popular attractions are close to Hotel Istana Kuala Lumpur City Centre?
Nearby attractions include Museum of Illusions (0.4 km), Pavilion KL (0.4 km), and Flight Experience Kuala Lumpur (0.3 km).
What are some of the property amenities at Hotel Istana Kuala Lumpur City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Istana Kuala Lumpur City Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Istana Kuala Lumpur City Centre?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Istana Kuala Lumpur City Centre?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Istana Kuala Lumpur City Centre?
Conveniently located restaurants include The Whisky Bar, Cielo Sky Dining & Lounge, and Kill Devil aka The Rum Bar KL.
Are there opportunities to exercise at Hotel Istana Kuala Lumpur City Centre?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Istana Kuala Lumpur City Centre have airport transportation?
Yes, Hotel Istana Kuala Lumpur City Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Istana Kuala Lumpur City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Istana Kuala Lumpur City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Istana Kuala Lumpur City Centre?
The staff speaks multiple languages, including English, Chinese, Malay, Tamil, and Urdu.