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Hotel Istana Kuala Lumpur City Centre

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73 Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Book now! This hotel is likely to sell out soon.
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Traveller (2552)
Room & Suite (919)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#22 of 685 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
The 5-star, 23-storey Hotel Istana City Centre Kuala Lumpur is centrally located at Jalan Raja Chulan in Kuala Lumpur’s prestigious Golden Triangle. Renowned shopping malls such as Pavilion, Lot 10, Starhill, Suria KLCC and Changkat Bukit Bintang entertainment hub are at its doorstep. Kuala Lumpur Convention Centre (KLCC) and the Petronas Towers are a 10-minute walk away via the Skybridge, while the KL International Airport is an hour’s drive away. The hotel has an efficient road and rail transport, and limousine service. Hotel Istana has 486 well-appointed guestrooms and suites with complimentary Wifi (100 mbps) throughout the hotel premises, perfect for leisure and business travelers. Other facilities include a Grand Ballroom, 19 function rooms, 5 Food and Beverage outlets, Fitness Centre, Tennis Court, Swimming Pool, Sauna and Jacuzzi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Kids stay free
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Classic
Languages Spoken
English, Chinese, Malay, Tamil and 1 more
5444Reviews94Q+A100Room tips
Traveller rating
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  • 186
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Popular mentions
Mohan G wrote a review Aug 2021
1 contribution2 helpful votes
Everything gone smoothly from check in until check out. Thanks to Mr Shahril he was very friendly and check out was goes well thanks to Narzrain help me assist my luggages and thanks to sakila, sham and koko had attended me to find my item that kept in reception. Food absolutely great thanks to chef had prepared my food. Room look amazing thanks to housekeeping too. Everything was great thanks hotel istana you make my stay enjoyable
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Date of stay: August 2021
2 Helpful votes
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 8 Aug 2021
Dear Camper787379 Thank you for your support and for posting a review on TripAdvisor. Your FIVE Star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad that you are happy with your stay at Hotel Istana. Knowing how difficult for one to be confined to a hotel room for a continuous few days, we try our best to make the guest's stay pleasant and comfortable as much as possible. Thank you. Best Regards Noorazzudin Omar General Manager
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Sarah May wrote a review Aug 2021
1 contribution2 helpful votes
Good room service and good food, with a nice view of Kuala Lumpur and the Twin Towers. Shahril and Faliq assisted me with check out and everything went smoothly. Good quality and amazing food, thank you for a lovely stay!
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Date of stay: August 2021
2 Helpful votes
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 8 Aug 2021
Dear sarahhssn Thank you for your support and for posting your review on TripAdvisor. Your FIVE star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! It was indeed a pleasure to have been of service to you. Thank you. Best Regards Noorazzudin Omar General Manager
Read more
Ilhani Liyana wrote a review Aug 2021
1 contribution2 helpful votes
Amazing service! Room was clean, well prepared and organized. Good food, very tasty and friendly staff! 👍🏼 Thank you Shahril and Faliq for assissting me during the checkout process! Would recommend staying for your quarantine 👍🏼
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Date of stay: August 2021
2 Helpful votes
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 8 Aug 2021
Dear IlhaniLiyana Thank you for your support and for posting your review on TripAdvisor. Your FIVE Star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad you had experienced it! It was indeed a pleasure to have been of service to you. Thank you. Best Regards Noorazzudin Omar General Manager
Read more
Edmond Adit wrote a review Aug 2021
1 contribution2 helpful votes
Nice room.. checkout by shahril faliq and ismizan was really smoothly and assist me luggages. Room was nice and good. Food was fantastic is make me full thank you to all chef that prepared my food and thanks you hotel istana.
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Date of stay: August 2021
2 Helpful votes
Helpful
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 8 Aug 2021
Dear edmondadit Thank you for your support and for posting a review on TripAdvisor. Your FIVE Star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad that you are happy with your stay at Hotel Istana. Knowing how difficult for one to be confined to a hotel room for a continuous few days, we try our best to make the guest's stay pleasant and comfortable as much as possible. Thank you. Best Regards Noorazzudin Omar General Manager
Read more
Miyao Takeshi wrote a review Aug 2021
1 contribution2 helpful votes
Everything look good when arriving here as quarantine person for this month. It's totally fantastic to stay here. Food was veery nice and room looks big. I stay 2228 it's supremely hight floor. Thanks to bellmen Faliq that help us collecting every luggage. Thanks also to Mr Shahril, Connie and Karen that assist us check out..
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Date of stay: August 2021
2 Helpful votes
Helpful
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Response from Noorazzudin Omar, General Manager at Hotel Istana Kuala Lumpur City Centre
Responded 2 Aug 2021
Dear Miyaotakeshi_2121 Thank you for your support and for posting a review on TripAdvisor. Your FIVE Star review made our day and Hotel Istana KLCC team appreciates it! We aim to exceed our guests’ expectations and I am glad that you are happy with your stay at Hotel Istana. Knowing how difficult for one to be confined to a hotel room for a continuous few days, we try our best to make the guest's stay pleasant and comfortable as much as possible. Thank you. Best Regards Noorazzudin Omar General Manager
Read more
PRICE RANGE
US$41 - US$79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
istana hotel kuala lumpur, istana kuala lumpur
FORMERLY KNOWN AS
Hotel Istana
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
486
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